Helms Bros., Inc.

I've been leasing my Mercedes Benz with Helms brothers for years and their sales teams is nothing short of excellent. Their service is fantastic as well. Prices are reasonable and their work is fantastic. for years and their sales teams is nothing short of excellent. Their service is fantastic as well. Prices are reasonable and their work is fantastic. Maurice martin, my sales consultant was attentive, honest and very nice. He was never pushy and gave you room to think. He entertained all options that will save us money but make us happy. I will definitely recommend Helms brothers to anyone who wants to buy a Benz and If i do decide to get into another, there is no other place to get one but Helms. More

First experience with Mercedes. Michael made this a wonderful experience. He for sure came across as a friend and not a high pressured sales person who scared me away. He was able to introdcue me and f wonderful experience. He for sure came across as a friend and not a high pressured sales person who scared me away. He was able to introdcue me and familiarize me with the car, make me trust and feel comfortable with him as well as complete the deal in two visits.Thank uou Micahel and Helms Bros. More

My salesman provided me with the utmost professional and courteous service. He walked me through the entire purchase step by step, from my first inquiry until the car was in my driveway. He was patient an courteous service. He walked me through the entire purchase step by step, from my first inquiry until the car was in my driveway. He was patient and knowledgeable. All my questions were answered, and all of my concerns were put at ease. I am thoroughly pleased with my purchase and the service I received, particularly because this was my first purchase site unseen. More

I have given my rating of a 5 because I received top notched service. My first visit was awesome. Ms. Kass showed me all the C300 that were available at the dealership. After I made my decision, she notched service. My first visit was awesome. Ms. Kass showed me all the C300 that were available at the dealership. After I made my decision, she expedited the paper work right away. During this process, she was very professional and friendly. My overall experience was positive and this is my 3rd purchase from Helms and Ms.Kass has always been my Sales Consultant. I have also referred 3 friends to Helms and Andrea. Thank You, Sheila D. Bair-Bey More

Don Lee did a great job of helping us select and find the exact vehicle we wanted. He followed up appropriately and got all our questions answered, both at the time of purchase and after we received the vehi exact vehicle we wanted. He followed up appropriately and got all our questions answered, both at the time of purchase and after we received the vehicle, all in a friendly but professional manner. More

very friendly dealers and great services, explain every single detail about the car and showed me how everything work, great price on the car! I would come back again when im done playing with the C300 whi single detail about the car and showed me how everything work, great price on the car! I would come back again when im done playing with the C300 which i just pick up today. More

I had a great expeience with Helms Brothers in leasing a new 2012 Mercedes. Process was incredibly smooth and everything exactly as promised. Sales person - Kathleen Baade - was a pleasure to deal with an new 2012 Mercedes. Process was incredibly smooth and everything exactly as promised. Sales person - Kathleen Baade - was a pleasure to deal with and I would definitely recommend this dealership or purchase another vehicle from them myself. More

This is my second vehicle purchase from the incredible staff at Helms Brothers Mercedes in Bayside, NY. My first purchase was painless and flawless, and I must say , the second purchase was even better! V staff at Helms Brothers Mercedes in Bayside, NY. My first purchase was painless and flawless, and I must say , the second purchase was even better! Value, service, attention to detail, and COMPLETE customer satisfaction is what this delership is all about. Lets face it.. the Mercedes is truly engineered like no other car in the world, but it is the dealership, and more importantly, it's staff that truly make the buying experience what it is. Let me tell you.. the employees are MASTERS at what they do! From the moment you walk in the front door, you are transported to a time and place where the customer is what it is all about. Talk about going above, and beyond.. John and Michael were relentless at making sure I got what I wanted, when I wanted it, and for a price.. well, lets just say NO OTHER dealer came close! They are ALL truly masters at what they do. Helms Brothers makes you feel like the dealership is your home.. a place where you can feel comfortablem buying a Mercedes. I enjoyed buying my first Benz there, was happy to get my second, and truly look forward to getting my thirrd. They are my (as well as all my family members, and friends) dealer for LIFE! Kudos to Mr. Callahan for putting together (and keeping) such a star line up of emplyees at his dealership! As stated earlier, Mercedes is engineered like no other car in the world, and Helms Brothers is truly a dealership like no other in the world! Give them a shot.. you will not be sorry, and you too, will be a customer for life. Thanks again for a great car, a great deal, and a great buying experience. See you all soon! More

I found the car I wanted on the internet, and since I live in WV approximately 400 miles away from the Helms dealership, I dealt primarily with Herman Ospina via email and phone. Everything the Helms fo live in WV approximately 400 miles away from the Helms dealership, I dealt primarily with Herman Ospina via email and phone. Everything the Helms folks said about their car was exactly as they said when I actually arrived in NY to purchase the car. Everyone at Helms I dealt with was extremely open and honest. I purchased the car just as we negotiated over the phone and I am extremely pleased with the process and I love the car. My wife and I were treated extremely well and with the utmost respect. I will drive the 7 hours back to NY to deal with Helms when I am ready to purchase my next Mercedes. Gregory Blaney Morgantown, WV More

Well I went to Helms Bro because I was at the end of a lengthy 2 month search for an E3504w with a certain options pkg. Drove out to see the car and get an appraisal on my 02 E320,,and in 3 hours (hallowe lengthy 2 month search for an E3504w with a certain options pkg. Drove out to see the car and get an appraisal on my 02 E320,,and in 3 hours (halloween night) I was driving a gorgeoues 2010 E350 with all the toys,,these two gents were great.Mike was accomodating and courteous,,and John was the Professional you would expect from a Mgr.They treated me well and made it smooth and painless.Dave Lee was also top notch,,handling financing. Two thumbs Up for these fellows and they are deserving of all my praise.Too bad its 24 miles away,because I was also impressed with the Svce dept and Kelly and Kevin are terrific representatives of how it should be for a Benz owner. Happy Holidays Ladies and Gents,,keep up the fine work. More