Helms Bros., Inc.
Bayside, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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My wife and I were visiting NY from North Carolina. We had been looking for a used car in NC for a while but didn't have any luck. My cousin suggested we visit Helm's Brothers and we were not disappointed had been looking for a used car in NC for a while but didn't have any luck. My cousin suggested we visit Helm's Brothers and we were not disappointed! They had a great collection of certified pre-owned cars at unbelievable prices! Jeffrey is a great salesman. He answered all our questions and worked with us to get an in-transit plate so that we could drive our car to NC. The staff was very friendly and didn't mind working after hours just so that we could get the delivery of the car on the same day. We are very pleased with their customer service and would definitely recommend them to all our friends. More
Just got my second Mercedes Benz from Helms. My salesman was Jason. He helped me with my first car and I figured I go back to him to help me with the second. He takes his time and explains everything with n was Jason. He helped me with my first car and I figured I go back to him to help me with the second. He takes his time and explains everything with no pressure. If you have a chance to go to Helms, do so. They are very friendly and will beat any deal you might get from someone else. More
The greatest comment I can make is that I just drove off in my eighth new car with Helms. This is my third new Mercedes with the wonderful Andrea Kass. I think of myself as a "car guy". Only the best for in my eighth new car with Helms. This is my third new Mercedes with the wonderful Andrea Kass. I think of myself as a "car guy". Only the best for me. Andrea's upfront manner and her straight talk is all I could ask for. The service department is tops. Only one thing keeps bringing me back. I am a happy customer. Thank you Helms family for taking such good care of me and my cars. More
From my first e-mail to Helms Brothers I felt comfortable with their friendly and helpful responses. I must admit that Helms Brothers were extremely patient with me, due to the fact that I was not looking fo with their friendly and helpful responses. I must admit that Helms Brothers were extremely patient with me, due to the fact that I was not looking for a car immediately. I was searching for a vehicle four months prior to purchasing and they were understanding. I had the pleasure of meeting my friend’s previous saleswoman, Kathleen Baade, who was compassionate throughout and made my experience a most friendly, smooth, pleasing, informative, courteous, and overall helpful. I purchased many cars before, but at no time did I feel as comfortable as I did with Kathleen Baade of Helms Brothers Mercedes. More
I leased a car at Helms and Maurice Martin was my salesmen. He was very patient about finding me the best deal that I could be comfortable with. I admire his dedication. I would definitely recommen salesmen. He was very patient about finding me the best deal that I could be comfortable with. I admire his dedication. I would definitely recommend him. More
Mr. Martin was very professional and insightful while working with us. He was very helpful in letting us know our options. In addition, he maintained ongoing contact throughout the process. working with us. He was very helpful in letting us know our options. In addition, he maintained ongoing contact throughout the process. More
My salesman Jeffery was the best he filled everyone of my requests even after deal was closed, everyone in the dealership is so friendly and real from the sales manager Jennifer all the way to my finance guy requests even after deal was closed, everyone in the dealership is so friendly and real from the sales manager Jennifer all the way to my finance guy Adam, I hate the car buying buying expirience, but these 3 people changed my outlook on dealers and the whole car buying expirience. I would highly recommend this dealership I have given up going to my regular Mercedes dealership for service, because of the professionalism at this place. More
Mike was very friendly and helpful . The information was very helpful. He took time to explain the various operations of the vehicle .he did return the calls did try to do his best. very helpful. He took time to explain the various operations of the vehicle .he did return the calls did try to do his best. More
Frank was very friendly,courteous and respectful. He was patient anD answered all my questions. He was really terrific when i picked up the car as well. He is a valuable employee. patient anD answered all my questions. He was really terrific when i picked up the car as well. He is a valuable employee. More
Walter and John were awesome. Should have never left to get a better deal. Would have saved me a lot of time. Helms had the best price by far and did it honestly without a lot of bargaining. A real no has get a better deal. Would have saved me a lot of time. Helms had the best price by far and did it honestly without a lot of bargaining. A real no hassle experience. More