Helms Bros., Inc.
Bayside, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Bought car after Hurricane Sandy. Walter was exceptional in ensuring the vehicle was to my satisfaction and answered all my questions on the devices in the vehicle. The only thing that could have been done in ensuring the vehicle was to my satisfaction and answered all my questions on the devices in the vehicle. The only thing that could have been done better was that the dealer only provided me with a half a tank of gas when there was a gas shortage. Other than that the experiece was great, thanks to Walter Blum for his assistance and professionalism. More
Larry Kim is an awesome sales consultant in helms bros. I got a good deal from him, he is very knowledgeable and friendly. His extraordinary service is the most impressive experience that I ever had from an got a good deal from him, he is very knowledgeable and friendly. His extraordinary service is the most impressive experience that I ever had from an auto-dealership. There were 2 nights, he worked till 10pm to get the paper work done in the dealership because of my late visit. I would highly recommend Larry Kim to anyone who is also interested in getting a good deal from helms bros. More
Was a 5 star experience from start to finish. Price was very fair, too. AND despite the hurricane Larry managed to deliver my car to me as promised on Weds! very fair, too. AND despite the hurricane Larry managed to deliver my car to me as promised on Weds! More
The best car buying experience ever. Both Larry Kim and his manager Greg Cadwallader are an absolute pleasure to do business with. Will highly recommend this dealership. his manager Greg Cadwallader are an absolute pleasure to do business with. Will highly recommend this dealership. More
Mike Altamura made the experience great! He listened to all my concerns and answered all my questions no matter how silly i thought they would be. He gave me a variety of choices meeting my needs and budg all my concerns and answered all my questions no matter how silly i thought they would be. He gave me a variety of choices meeting my needs and budget. Then, he worked efficiently and diligently to get me into the car i decided on as quickly as possible. Above all, he was open and friendly with a wonderful sense of humor. What a personable and sincere sales guy! i look forward to seeing him again with my next deal. More
Why i have giving the rating is because Mr. Maurice Martin was very knowledgeable and extremely professional in giving the best possible deal to me. everything was very well balanced and i am very happ Martin was very knowledgeable and extremely professional in giving the best possible deal to me. everything was very well balanced and i am very happy and pleased with his services. More
Let me start by saying I am one of those people who HATE going into a showroom and dealing with the entire experience. I usually feel as though I am entering a ring and preparing for battle! That is until I going into a showroom and dealing with the entire experience. I usually feel as though I am entering a ring and preparing for battle! That is until I came to Helms Bros. From the moment you arrive you're greeted with a smile from the receptionist who is ready to put you in touch with a sales representative that can meet your needs. In my case, that was Kathleen Baade and John Kunz. Kathleen handled the sale and John made the numbers work. Both were extremely pleasant, understood my price range and never tried to exceed it. This is the first Mercedes I have purchased from them, however my mother-inlaw is a repeat client. That helped my decision to visit the showroom, but the only reason I gave them my business is because they earned/deserved it. This isn't the only Mercedes showroom I had visited. My purchasing from them speaks volumes! I highly recommend Helm Bros. I will add to this after I experience the service dept, which I hope won't be for a sometime. More
From the start Mike had been very curteous and helpful. He was knowledgable and honest. He guided us in making the right decision and would recommend him to our friends and family. He was knowledgable and honest. He guided us in making the right decision and would recommend him to our friends and family. More
Jason is very friendly and knowledgeable. The overall experience is great. I highly recommend Jason Chen & Helms Bros for anyone interested in Mercedes-Benz vehicles. experience is great. I highly recommend Jason Chen & Helms Bros for anyone interested in Mercedes-Benz vehicles. More
This was, without a doubt, the most amazing dealer experience I have ever had or could've expected. My son who has owned a Mercedes for a few years, insisted that I consider the vehicle for myself to experience I have ever had or could've expected. My son who has owned a Mercedes for a few years, insisted that I consider the vehicle for myself to see first hand how safe and pleasureable driving really can be. He steered me into Helms Bros and from the minute we entered their beautiful showroom, we were met with a warm, sincere and accommodating welcome. My sales consultant, Peter Fearon, with his sophisticated yet down to earth demeana immediately won our trust. He was extremely knowledgeable and his confidence in the engineering perfection and performance of Mercedes vehicles was contagious. After test driving the C-300, the search for a new car was definitely over. It is a dream vehicle, and Peter worked with me to be sure that the car had exactly what I wanted in it, and that the deal was one I could live with financially. I never felt pushed, pressured or harassed at this dealership (and I know what that can be like since I've been shopping for a new car for several months. Before going to Helms, I likened car shopping to root canal). Once the deal was finalized, I met with Daniel Rosa who helped me complete the paperwork. He continued to make this a very pleasant and anxiety-free experience. I love my 2013 C-300. It is an amazing vehicle and makes driving seem effortless. Peter Fearon and Helms Bros has won my business and my recommendation to others hands down! R. Zuchelli More