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Helms Bros., Inc.
Bayside, NY
2,239 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,239 reviews
October 23, 2022
Superb experience from walking in the door to leaving with my car. Andrea has a personal touch and warmth in addition to her deep understanding of cars which made the whole experience seamless. All of th with my car. Andrea has a personal touch and warmth in addition to her deep understanding of cars which made the whole experience seamless. All of the staff who assisted seemed focused on being helpful and making sure you had the information you needed. More
by DONNAMARCUS8890
Verified Customer
October 20, 2022
I've been a customer almost 20 years with Helms Bros. I have never been disappointed. The expertise and level of service has always been superb . I have never been disappointed. The expertise and level of service has always been superb . More
by veeglover
October 17, 2022
Andrea is by far the best client service representative for Mercedes Benz! She outclasses and is by far the best! for Mercedes Benz! She outclasses and is by far the best! More
by Paul
October 08, 2022
The dealership is very caring and professional. I have dealt with this dealership for many years.. I have dealt with this dealership for many years.. More
by DEBBIEBACHERT
October 07, 2022
What more can I say: Great product provided by great service. I was pleased with everything. Thank you. service. I was pleased with everything. Thank you. More
by GEEKMODE0101
Employees Worked With
October 07, 2022
Everyone went above and beyond to provide exceptional service! Anthony was amazing throughout the entire process as was Jean Paul. I will be referring everyone I know and will come back when I need a new service! Anthony was amazing throughout the entire process as was Jean Paul. I will be referring everyone I know and will come back when I need a new vehicle again! More
by NOMIKOSCHRISTOS
October 07, 2022
Wish I could give more stars Most honest dealership I have ever delt with First Class Service ,my Dealership since 1984!!! have ever delt with First Class Service ,my Dealership since 1984!!! More
by FRANKTAVERAS
October 02, 2022
Service was very disappointing at the beginning . I bought the car not even a week ago and the screen doesn’t work and the car stops for no reason and it’s a brand new car. Took to the servicing cent I bought the car not even a week ago and the screen doesn’t work and the car stops for no reason and it’s a brand new car. Took to the servicing center and they won’t give me a loaner because I’m under 25! So why don’t they tell you to not buy the car under 25? You’re allowing me to buy the car when I’m under 25 but can’t give me a loaner when you’re keeping my car? Anyways hopefully the car gets fixed! More
by Drimita
Employees Worked With
September 28, 2022
Very good dealer. .attention..comfortable..personal..l sure came for my next car ..love dealers .attention..comfortable..personal..l sure came for my next car ..love dealers More
by MOVM35
September 25, 2022
My wife and I are treated like family and enjoy the warm and friendly atmosphere of this extremely professional and efficient dealership. Kathleen has become more than a valued resource for our family auto and friendly atmosphere of this extremely professional and efficient dealership. Kathleen has become more than a valued resource for our family automobile needs. PreOwned Manager Dennis manages a well run organization. More
by POWERSERVABRUZZO
