
Helms Bros., Inc.
Bayside, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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This is my first time to leasing a BMW. For what I have experienced, I think Jason Chen provide me a fast great service with awesome deal. I would strongly recommend my friends and family to him. experienced, I think Jason Chen provide me a fast great service with awesome deal. I would strongly recommend my friends and family to him. More
We've worked with Mike Altamura for a few years now. He's proactive, knows exactly what we'd be interested in, thorough, diligent, and gave us terrific service in leasing our new car. He gave us a fair He's proactive, knows exactly what we'd be interested in, thorough, diligent, and gave us terrific service in leasing our new car. He gave us a fair price each time we dealt with him. He made the process of returning the prior vehicle and obtaining the new one absolutely seamless. We were able to take care of everything by email. Given our hectic schedules, that is a life-saver, and there's no reason to go anywhere else when working with Mike. We highly, highly recommend Mike Altamura and Helms Bros. given our excellent buying experiences here. More
I am pleased to have the opportunity to express my personal satisfaction and appreciation for the service from Jason Chen. In all these years, I have had the opportunity to encounter with many car sal personal satisfaction and appreciation for the service from Jason Chen. In all these years, I have had the opportunity to encounter with many car salesperson, Jason stands out as one of the most outstanding quality. He is courteous, sensitive and professional. Lastly and most importantly, he respects the customer. More
I Love Mercedes Benz! The first Car i drive and would be the last one. I highly recommend Michael! it was an amazing experience and will be back for my 2nd lease after my other lease expires. Maybe this tim the last one. I highly recommend Michael! it was an amazing experience and will be back for my 2nd lease after my other lease expires. Maybe this time I get the E class! Mr Michael was nice to show us every possible way to get the car we want. Even Mr Adam helped us and both knew what they were doing. What i like about Helms bros is people who work there actually take their time to help and find the right car you need. I will be back once my lease is done and ill buy it off , with another addition lease (E class) =]] More
I had a gret experience with this dealership. First the price was excellent and the customer service was far more than I expected. I live in Florida purchased the in NY. The dealership had me picked up fro price was excellent and the customer service was far more than I expected. I live in Florida purchased the in NY. The dealership had me picked up from the airport. I will be sure to tell my friends about the great experience. Thank you! More
For me it was customer service and how Michael paid attention to detail and worked with me. He was always available and eager to answer all my questions as best he could.Also everyone else who helped i attention to detail and worked with me. He was always available and eager to answer all my questions as best he could.Also everyone else who helped in the sale was very professional. This is how people should treat each other. I was very happy with all the services I received at Helms Bros.Thank you. Edwin Ruiz satisfied customer. More
Our experience dealing with Maurice, John and Matt was pleasurable. They were friendly, accommodating and gave speedy service. We didn't feel pressured into anything. I appreciated the follow up call th pleasurable. They were friendly, accommodating and gave speedy service. We didn't feel pressured into anything. I appreciated the follow up call that I received the next day thanking us for our purchase and seeing that everything was ok. I would definitely recommend this dealership to others. More
Great service and highly recommend. The service desk and cashier are very manner and professional. I have purchased two Mercedes Benz from other dealership but Helm Bros make you feel at home. cashier are very manner and professional. I have purchased two Mercedes Benz from other dealership but Helm Bros make you feel at home. More
Marlon was very friendly courteous, and most of all patience, I love his demeanor this is what helps me to choose between the two places that i have looked. I will not hesitate to recommend him to any patience, I love his demeanor this is what helps me to choose between the two places that i have looked. I will not hesitate to recommend him to any friends or family member. More
This is my first Mercedes and my shopping experience was great. Maurice, the salesperson, gave me a good deal and excellent customer service. After all the paperwork was done he came to my new car and show great. Maurice, the salesperson, gave me a good deal and excellent customer service. After all the paperwork was done he came to my new car and show me all the details and explain to me how to use the whole system. These people know what they are doing. The manager and the crew were very friendly. Everything was set up in a couple of hours. Thanks to all of you. More