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Helms Bros., Inc.
Bayside, NY
2,238 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,238 reviews
February 28, 2014
Evelyn is the best! Absolutely great working with her on getting my new car. Always available and always willing to help with anything, I was hesitant about returning to helms bros. because of a bad experie getting my new car. Always available and always willing to help with anything, I was hesitant about returning to helms bros. because of a bad experience but she changed the way I felt about the place. Definitely will be doing all my future purchases with her. Best sales consultant in that place!! Make sure you go to her when you need to purchase a car from helms bros, she will definitely take care of you. More
by Jason3316
February 23, 2014
1) excellent service 2) very nice show room 3) all 1) excellent service 2) very nice show room 3) all employees are very kind 4) i'm 100% satisfied with everything 5) good prices 6) they advice th 1) excellent service 2) very nice show room 3) all employees are very kind 4) i'm 100% satisfied with everything 5) good prices 6) they advice the best options More
by vitalyli81
February 18, 2014
Audley Bullock was our salesman, he walked us thru picking the best vehicle for our needs. He took his time explaining every aspect of the vehicle and address and honor our concerns when we decided on picking the best vehicle for our needs. He took his time explaining every aspect of the vehicle and address and honor our concerns when we decided on a cpo. Audley is a asset to your company. I can honestly say that we would recommend Helms Bros and Audley when looking to purchase a MB. Audley and the rest of your staff made us feel like part of the MB family, Thank you to all that were involved in our purchase of our MB. More
by devitoromanello
February 15, 2014
Dealing with Mike Altamura was outstanding. Mike was upfront and honest. He returned all calls and emails. Anytime I needed to chat he was there. On delivery date he was prompt and even my kids thoug upfront and honest. He returned all calls and emails. Anytime I needed to chat he was there. On delivery date he was prompt and even my kids thought he was cool. Thanks again. More
by rdrozd
Employees Worked With
February 05, 2014
I first arrived at Helms Bros because it was the closest Mercedes dealer in my area. Honestly I didn’t expect much at first but Helms Bros exceeded my expectations because of my salesman Wilhelm. He’s the o Mercedes dealer in my area. Honestly I didn’t expect much at first but Helms Bros exceeded my expectations because of my salesman Wilhelm. He’s the one you want when you come here. Wilhelm provided me with outstanding, professional service and I was satisfied by the great service. I definitely look forward to another Mercedes deal with Wilhelm at Helms Bros in the future! More
by wonny
Employees Worked With
Wilhem Frank
February 03, 2014
My over all experience is excellent. I will recommend my friends and relatives to visit this dealer before any final selection. But if the after sales service is satisfactory, it will be excellent. friends and relatives to visit this dealer before any final selection. But if the after sales service is satisfactory, it will be excellent. More
by shah31
Employees Worked With
Maurice Martin
February 01, 2014
Andrea made a dream come true with knowledge, professionalism , and real caring by putting me in an E350! Never have I had such a wonderful experience buying a car! professionalism , and real caring by putting me in an E350! Never have I had such a wonderful experience buying a car! More
by Kweaver13
Employees Worked With
January 31, 2014
I found Evelyn Chin to be extremely professional and very well organized. She made the lease of a new Mercedes GL 450 effortless. The paperwork was done perfectly and the service was flawless. This was my well organized. She made the lease of a new Mercedes GL 450 effortless. The paperwork was done perfectly and the service was flawless. This was my first time at Helm Bros and I found Evelyn to be a fantastic resource who knew every detail about the car I was leasing. Definitely will return for the next one. More
by TM0930
January 24, 2014
Audley just helped my family and I lease the CLA 250. It took a long time for us to finally decide on a vehicle and Audley was more than patient and kind to us (even when we were probably annoying). I dont took a long time for us to finally decide on a vehicle and Audley was more than patient and kind to us (even when we were probably annoying). I dont think I have ever had a salesman that attended to me so precisely and attentively as Audley did. He was a pleasure to work with, and made me appreciate my new car even more! Thanks again Audley, you rock!! More
by kksngh10
January 23, 2014
i saw the advt online previous night and called them first thing in the morning and i went there during my lunch time and dealt with Peter Fearon and the deal was closed in matter for an hour. end of th first thing in the morning and i went there during my lunch time and dealt with Peter Fearon and the deal was closed in matter for an hour. end of the deal we are really happy about the purchase and enjoy the Audi Q7 we bought thru him. he was very professional and we never felt we are pushed in to making any quick decision. it was a really a very pleasurable buying experience. in future if i get a opportunity i will surely use them. Kudos to there sales headed by John Kunz More
by seelan
Employees Worked With
Peter Fearon
