Helms Bros., Inc.
Bayside, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,238 reviews
Great service, pleasant staff I had the pleasure of meeting Adam Arwas the financial genius and Audley Bullock my sales rep, when I decided to purchase a ML 350. Very professional I had the pleasure of meeting Adam Arwas the financial genius and Audley Bullock my sales rep, when I decided to purchase a ML 350. Very professional, customer friendly people. Audley even came to work on his day off (twice) just because that was a convenient day for me! and BTW my car is absolutely fabulous. Love it!!!!!!!! More
Just walked-in to the Helms Bros dealership to check out new Mercedes Benz SUVs a couple of days ago. I just had gone to their service center earlier in the day to have my really old C280 1994 checked out b new Mercedes Benz SUVs a couple of days ago. I just had gone to their service center earlier in the day to have my really old C280 1994 checked out but unfortunately the car just ran its course and it was time to shop around. I was helped by one of their friendliest, knowledgeable and helpful sales reps, Maurice Martin. In an hour I already filled out the application for a lease of a brand new ML 350 2014. The whole experience was so relaxed and painless. Martin worked hard on getting the car approved in the shortest possible time and I had the car ready the next day. I got the car that I want and very happy with the purchase experience. I will definitely recommend this dealership and especially Maurice Martin for his outstanding effort. Thanks a lot for making this purchase a special gift for my birthday this month of April 2014 possible ! (Thanks also to Martin's manager Adam, for his effort.) More
Thank You Herman Ospina! My husband and I are very happy with the professional service we received at Helms Brothers. Mr. Herman Ospina put us in a C-300 that we absolutely l My husband and I are very happy with the professional service we received at Helms Brothers. Mr. Herman Ospina put us in a C-300 that we absolutely love! It's our second time working with him and he will do everything possible to see to it that you are in the car of your dreams. The entire experience at Helms Brothers was positive from start to finish. We highly recommend this dealership. Ask for Herman!! David & Roxanne M. Brooklyn, N.Y. More
It was an overall wonderful experience. They were very knowledgeable and experienced in dealing with me. They were willing to go above and beyond, to make sure I was satisfied. knowledgeable and experienced in dealing with me. They were willing to go above and beyond, to make sure I was satisfied. More
Top-Notch Service The entire experience was top-notch from the ease of making the appointment to the outstanding customer service to the repair, explanation and picking The entire experience was top-notch from the ease of making the appointment to the outstanding customer service to the repair, explanation and picking up the car; with the added bonus of a car wash, comfortable waiting room, and drinks/snacks. I have had several luxury cars - BMW, Lexus, Volvo, and Audi and the experience at Helms Bros Mercedes far exceeded all others. Thank you, Ed Lanigan More
Marlon has a professional and friendly manner and made the experience of trading in our 2010 GLK and purchasing a new GLK a positive experience. Marlon made sure all our concerns were met and took care o the experience of trading in our 2010 GLK and purchasing a new GLK a positive experience. Marlon made sure all our concerns were met and took care of us promptly and efficiently. It was the easiest and most efficient car purchase ever. This is my third Mercedes from Helms and I highly recommend the dealership and their staff. More
Audley is a great salesperson. He assisted us with all of our needs and we drove away with the car that is perfect for us. We appreciate his service and we are satisfied customers. Thank you so very muc of our needs and we drove away with the car that is perfect for us. We appreciate his service and we are satisfied customers. Thank you so very much. More
My husband and I went to helms to get ideas about my next car. Thanks to Mark"s phenomenal customer service and patience we ended up purchasing a car for me and trading in my husband's car…all within 3 days car. Thanks to Mark"s phenomenal customer service and patience we ended up purchasing a car for me and trading in my husband's car…all within 3 days. Super excited!! :) More
Excellent car buying experience. Maurice and John took care of everything for me - all I had to do was pick up the car and I was on my way. Will recommend to other. Great job guys! care of everything for me - all I had to do was pick up the car and I was on my way. Will recommend to other. Great job guys! More