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Helms Bros., Inc.
Bayside, NY
2,238 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,238 reviews
August 21, 2014
Helms Bros Mercedes Rocks!! This is the 3rd car I have leased from them! Jeffrey Stampler, my sales associate, has spoiled me to no end! I plan on returning in 36 months for my This is the 3rd car I have leased from them! Jeffrey Stampler, my sales associate, has spoiled me to no end! I plan on returning in 36 months for my 4th car. The price for my GLK was fair and affordable. When you go in, please ask for Jeffrey. He goes above and beyond to get you the best price, using every possible discount and program. As far as his professionalism and personality, there is no match! His motto is that he will do anything for the customer and he truly embodies this. He is at his best from the very moment you walk in. And his magic doesn't stop once you take delivery of your car. Well after we had our car, he took the time to help us with accessories and questions. He is a 'here is my cell phone number' kind of guy. It is truly 'white glove' service! Helms Bros and Jeffrey Stampler Rock! More
by TARAYBB
Employees Worked With
August 20, 2014
Great Experience and Fair Price I bought my previous Mercedes from another dealer and when I was in the market for a new one I was recommended to Peter Fearon at Helms. He was very p I bought my previous Mercedes from another dealer and when I was in the market for a new one I was recommended to Peter Fearon at Helms. He was very personable and extremely knowledgable about all of the vehciles, their engines and specifications, options etc. No hard sell or pushy sales cliches. We didn't buy the first time we went when he showed us few models. We then shopped at other delaers and priced out the car I wanted - an E class diesel. When we went back to Peter he gave us a lwoer price than the other dealers and it was a comfortable negotiation. I would hihgly recommend him and Helms to anyone interested in a new Mercedes. More
by om
Employees Worked With
Peter Fearon
August 19, 2014
Amazing!! It's an enjoyable experience bringing my car to be service. Jack's always provides outstanding service, and is always knowledgeable and accommodating It's an enjoyable experience bringing my car to be service. Jack's always provides outstanding service, and is always knowledgeable and accommodating to my needs. If you own a Mercedes Benz and it needs to be service Jack's your guy! More
by riding pretty
Employees Worked With
August 18, 2014
Amazing Experiene!!! From beginning to end, I had an extraordinary experience with Helms Bros. Everyone there was extremely friendly and courteous. And I really appreciat From beginning to end, I had an extraordinary experience with Helms Bros. Everyone there was extremely friendly and courteous. And I really appreciated the help and service of Maurice Martin, who made my shopping experience an extremely memorable one, who managed to make the process of purchasing a car a truly enjoyable one. I would definitely recommend any one to this particular dealer to receive the Helms experience. More
by riding pretty
Employees Worked With
Maurice Martin
August 16, 2014
Mercedes S550 Best dealership hands down. John And Wilhem were the nicest Guys ever. Greg as well too. These guys helped me get a great deal. They worked with me co Best dealership hands down. John And Wilhem were the nicest Guys ever. Greg as well too. These guys helped me get a great deal. They worked with me continuously until i was able to drive out with my 2012 s550. These guys make everything Crystal clear and genuinly wanted to help me what i needed. Never see a dealer Better Than this one. More
by Billyjanak
August 13, 2014
Totally Satisfied!!! I was introduced to the Helms Bros family through a colleague at work. I thank him everyday for the introduction since I never experienced purchasing I was introduced to the Helms Bros family through a colleague at work. I thank him everyday for the introduction since I never experienced purchasing a new car with so much ease. Andrea Kass knew exactly what I was looking for and she delivered my car almost immediately. She was extremely knowledgeable and cut through the chase of most typical car salespersons. I highly recommend Andrea and look forward to doing business with her in the future. More
by damon.coromilas.3
Employees Worked With
August 08, 2014
No One Is Irreplaceable - But Some Are Difficult To Replace! Five words: Evelyn Chin is THE BEST!!! A Sales Associate Has The Ability To Make A Shopping/Buying Experience A Good One Or A Bad One – We Had An Awes Five words: Evelyn Chin is THE BEST!!! A Sales Associate Has The Ability To Make A Shopping/Buying Experience A Good One Or A Bad One – We Had An Awesome One! She's An Outstanding Sales Associate. She's Knowledgeable, Intelligent, Kind, And Honest: Normally You Can’t Even Use The Word Honest And Car Dealership In The Same Sentence But Every Time We Speak With Ms. Chin We Go Away With A Smile On Our Face… No One Is Irreplaceable – But Some Folks Are Hard To Replace: Ms. Evelyn Chin Is One Of Such - Whoever Hired Ms. Chin Did Helms Bros. A Favor. Thank You Ms. Evelyn, From The Bottom Of Our Hearts, Sincerely, Denochy & Andrea C. Mr. John Kunz And Mr. Daniel Rosa – Thank You For Adding Joy To Our Experience!!! You Guys Rock! Ms. Suzanne Cochrane, I Think Great Managers Get The Best Out Of Their Employees...Thank You! Our Experience Didn’t Stop There – Like In Most Cases After A Sale The Awesomeness Dies –Like Some Companies That Only Offer Great Deals To Their New Customers. But Not Helms Bros. They Follow Through, ALL The Way Through! Mr. Brian Kearns – Thank You! I Know My Husband Called You Every Day And Each Time You Answered The Phone You Were Always So Respectful And Pleasant. You Have All Helped To Make This Experience Memorable. Great Team Work! Good Job Helms Bros. You Now Have Two Very Loyal Customers That Will Be Talking About You For Days, Years Even And Referring All Our Friends And Family To The Best Car Dealership Ever – You Guys Are Classy! More
by DenoAnn
July 31, 2014
Pleasant and Enjoyable The staff at Helms Bros was polite and efficient. My entire experience was most enjoyable. Everything was handled with speed and and accuracy. I hi The staff at Helms Bros was polite and efficient. My entire experience was most enjoyable. Everything was handled with speed and and accuracy. I highly recommend Helms Bros. to anyone. More
by mckaytray
July 23, 2014
Presidents of the Mike Altamura Fan Club This is our fourth Mercedes (C300), and all four have been with Mike. He has a calm, confident and friendly demeanor and a passion for the product e This is our fourth Mercedes (C300), and all four have been with Mike. He has a calm, confident and friendly demeanor and a passion for the product equaled only be people who MAKE their own products. For us, a Mercedes is a luxury that we allow our otherwise modest lifestyle, and Mike treats us as though we were the kind who have a garage full of them. He's honest, direct, and super accommodating. He lets the product sell itself, but its his thorough knowledge of the line, the history and which model is right for you that has you driving out of the dealership wondering where this car has been all your life. If you ever have the pleasure of meeting him, ask him how he got his job -- once you hear the story, you'll know that there is no better Mercedes brand ambassador than Mike Altamura. More
by SundayDrivers
Employees Worked With
July 19, 2014
Excllent service Marlon Matamoros was a supreme pleasure to do business with. He is enthusiastic, knowledgeable, considerate, and professional. He listened to my needs Marlon Matamoros was a supreme pleasure to do business with. He is enthusiastic, knowledgeable, considerate, and professional. He listened to my needs, which lead me to lease a CLA 250 recently. I love it! The delivery was explained thoroughly and car was sparkling clean. I would recommend Marlon and Helms Bros., Inc to everyone who is planning to buy a Mercedes Benz. More
by lrok82
Employees Worked With
Marlon Matamoras
