Helms Bros., Inc.
Bayside, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Leasing GLA 250 2014 This is my second lease with Helms Bros. My sales consultant Maurice Martin was absolutely amazing. He was professional, friendly, had no surprises an This is my second lease with Helms Bros. My sales consultant Maurice Martin was absolutely amazing. He was professional, friendly, had no surprises and was not pushy at all. I was looking for a great deal and he worked with me to achieve this. He made my experience hassle free, comfortable and time efficient. Thanks Maurice and Helm Bros.!-Kamela P. More
leasing 2015 C300 This is my 3rd car leased with helms Bros. My salesman's Mike Altamura is a true professional. That's why I always return to helms Bros. cause of him. This is my 3rd car leased with helms Bros. My salesman's Mike Altamura is a true professional. That's why I always return to helms Bros. cause of him. Thanks again for your service we truly love the car. the wife's happy with it. Frank Brucella More
Amazing and Wonderful Experience I had the pleasure of working with Maurice Martin to purchase my new car. He made the car buying experience pretty seamless. He is pragmatic, honest, I had the pleasure of working with Maurice Martin to purchase my new car. He made the car buying experience pretty seamless. He is pragmatic, honest, a good listener and respond to every possible question. If you are looking for exceptional top notch service Helms Bros is the dealership to visit and trust me you wont be disappointed. Andre W. More
Very Satisfied When purchasing our GL 450. Mr Martin made us feel very comfortable In our decisions. The same confident Helms Bros has in thier sale associates .My When purchasing our GL 450. Mr Martin made us feel very comfortable In our decisions. The same confident Helms Bros has in thier sale associates .My wife and i would definitely be a return customer More
Wonderful and Awesome Experience We had the pleasure of working with Maurice Martin. This is our first Mercedes and Maurice took his time out to explain and go over every detail of th We had the pleasure of working with Maurice Martin. This is our first Mercedes and Maurice took his time out to explain and go over every detail of the car. Maurice answered every question we had. Our first experience at Helms Bros was great an so was working with Maurice. More
Amazing Staff.... Amazing Deals Walked into this location by mistake... even though I knew I wanted a Mercedes... the staff was so friendly and Marlon Matamoros made my dream happen. Walked into this location by mistake... even though I knew I wanted a Mercedes... the staff was so friendly and Marlon Matamoros made my dream happen. Thank you guys and all the best of health and happiness. You have a customer for life. More
Wonderful /fantastic experience Shivie and Meera just want to say that we have had a wonderful /fantastic experience purchasing my new Benz ML350. It was very smooth and pleasant ex Shivie and Meera just want to say that we have had a wonderful /fantastic experience purchasing my new Benz ML350. It was very smooth and pleasant experience working with Wilhem Frank. Mr. Frank was very helpful and we really appreciate how easy the whole process was. Wilhem is warm and friendly and made us feel very comfortable. We thought he did an excellent job and we really enjoy working with Mr. Frank. More
awesome experience with an awesome salesman! Mark Ma is very professional, helpful and wonderful! He takes his time to listen to any concerns I have and answers every question very honestly! He Mark Ma is very professional, helpful and wonderful! He takes his time to listen to any concerns I have and answers every question very honestly! He is funny also and I'm glad Mark was the one who helped me out throughout this journey to find my perfect first car! More
My Car Buying Experience My overall experience with Helms Bros Mercedes was great. The dealership was very upscale and the treatment that I received was beyond exceptional. My My overall experience with Helms Bros Mercedes was great. The dealership was very upscale and the treatment that I received was beyond exceptional. My buying experience was very thorough and there was no pressure to buy. The sales personnel were very attentive. They called and checked up on me every chance that they could. The experience was so great that they made me feel like I was more than a customer, I wanted to spend my money there. I definitely would go back to purchase another vehicle in the near future from this dealership. The two sales personnel that assisted me through the whole purchasing process were Lisa Cotoggio and Wilhelm Frank. These two sales personnel were great and I just have high praises for them. I can't thank them enough, because of their experience and exceptional customer service I will definitely be purchasing vehicles from this dealership in the years to come. I highly recommend this dealership. I had a great experience. More
Outstanding from Start to Finish! I recently pre-ordered a 2015 C-Class from Helms Bros., and the experience was outstanding from beginning to end. The receptionist kindly welcomed me I recently pre-ordered a 2015 C-Class from Helms Bros., and the experience was outstanding from beginning to end. The receptionist kindly welcomed me when I walked though the door, and all of the employees were interested in offering me a world class experience. Andrea Kass was a pleasure to work with, and she kept me updated on the status of my car on a daily basis. When the factory unexpectedly changed the delivery date, she had a loaner car delivered to my workplace by the end of the day. I was able to use the car on a daily basis until my new car arrived at the dealership. Andrea was easy to communicate with, she responded to e-mails and phone calls almost immediately, and she was truly interested in making me happy. The operation at Helms Bros, from top to bottom, is world class. The employees are exceptional, the customer service is top notch, and everyone there hopes to make your day better. I highly recommend Helms Bros. for your new or pre-owned vehicle, and I look forward to working with them in the future! More