Helms Bros., Inc.
Bayside, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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JASON X AND JON S. DESERVE EMPLOYEES OF THE MONTH Came back to the dealer to lease my second benz c300 coupe 2017 . This time it was hard for me to get an approval from the bank because i already had Came back to the dealer to lease my second benz c300 coupe 2017 . This time it was hard for me to get an approval from the bank because i already had leased a glc300 2017 a couple weeks ago so they told me it wouldn't be easy. Long story short Jason Xenos and Jon Saint Louis told me to believe in them and give them some time. I agreed and waited for a phone call. Next day they called me and said " I will make sure you get approved, come in in two days to pick up your car and give us a time and it'll be ready ". When i heard that i was very very pleased ! Couldn't believe it ! In two days went to pick up the car with no problem! These two guys definitely deserve employees of the month! Miracle workers ! VERY PROFESSIONAL ! DEFINITELY RECOMMEND WORKING WITH THESE TWO ! More
Great Experience My E300 is my 5th new Mercedes from Helm's. As always, the total experience was great. The entire staff are all professionals. I recommend this dealer My E300 is my 5th new Mercedes from Helm's. As always, the total experience was great. The entire staff are all professionals. I recommend this dealership highly. More
Maurice Martin is awesome Maurice provided us with great service. He was very helpful and professional. Ask for this guy when you visit Helms Bros.Thank you so much Maurice.I h Maurice provided us with great service. He was very helpful and professional. Ask for this guy when you visit Helms Bros.Thank you so much Maurice.I had a great experience purchasing My new c300. More
Jason Xenos helped me retire in style!! Jason made a special day in my life even more pleasant by the way he welcomed us and walked us through the leasing process. Professional, personable Jason made a special day in my life even more pleasant by the way he welcomed us and walked us through the leasing process. Professional, personable and very courteous. Jason is an asset to Helms in Bayside and we will highly recommend him to family and friends. Great experience. Very appreciative! Now I can enjoy retirement in my new car! Thank you Jason! More
Best experience ever!!! I would highly recommend Helms Bros. Inc. to anyone looking to buy or lease a Mercedes. I was fortunate to receive excellent service by Jason Xenos an I would highly recommend Helms Bros. Inc. to anyone looking to buy or lease a Mercedes. I was fortunate to receive excellent service by Jason Xenos and Jon St. Louis. These remarkable men made my buying experience first class. Jason X was professional in every sense of word. He answered all of my questions and concerns and was well versed on the vehicle itself. What I liked the most about Jason X was he made me feel comfortable and relaxed. He was very understanding and worked with my schedule. I have had a lot of cars, 10 to be exact and this experience was by far the best. Jon St. Louis was truly an exception as well. I have had experiences with the Finance Department at dealerships where I either felt pressured to buy something I did not need or want or I simply could not afford what they were offering but that was not the case with Jon. He explained everything carefully and answered every question with details. I did not feel pressured, overwhelmed or confused. I felt like I was talking to an old friend about buying a car. Both Mr. Xenos and Mr. St. Louis made me feel like family. They are the epitome of excellence. Prior to arriving at Helms Bros. I was shopping around at other dealerships but once I met Jason X and Jon St. Louis my mind was set. I thank them both for taking good care of me. They are both an asset to Mercedes Benz. I have already referred two people to Helms Bros and to Jason X. Thanks again and thank you for my 2016 GLA!!! More
My 2017 GLC 4MATIC ! Came in 2 days ago to lease a 2017 GLC 4MATIC and was greeted by Jason. Awesome dude also very very friendly! Treats you like family if you ask me. I Came in 2 days ago to lease a 2017 GLC 4MATIC and was greeted by Jason. Awesome dude also very very friendly! Treats you like family if you ask me. I leased a car not so long ago and he did his very BEST to help me instead of turning me down. I waited a couple of minutes and boom he came to me with good news and from there we went straight to the paperwork (which had me smiling) He's also a very patient person highly recommend. Not only that but anything you are unsure about you can have the confidence to ask him. Feels like your talking to your best friend or a brother. Also not only that but at the end once everything was done he congratulated me and we snapped a couple of pictures ! Looking forward to leasing more care further in the future! Thumbs Up !! More
I'm happy. He's happy..We are all happy!!! :) I was very anxious about my lease that was ending soon and wanted to get into a new car at an affordable monthly payment. I spent almost 3 hours testi I was very anxious about my lease that was ending soon and wanted to get into a new car at an affordable monthly payment. I spent almost 3 hours testing driving and reviewing car details with Maurice and he was very very patient with me through it all. I appreciate his knowledge, patience, and professionalisim. This was my second time having the pleasure of working with Maurice. I'd definitely recommend him because like the first time I am very very happy with my new vehicle. More
Pleasant experience We found Maurice to be very friendly and professional. Very knowledgeable about the vehicle we were interested in . He patiently went over all the fea We found Maurice to be very friendly and professional. Very knowledgeable about the vehicle we were interested in . He patiently went over all the features of the vehicle and we were very happy and satisfied when we left. Overall a very pleasant experience. We will gladly recommend Maurice and Helms Bros to others. More
Excellent Our sales representative Maurice Martin is excellent made the entire leasing experience enjoyable and stress free. Maurice is very detailed and organ Our sales representative Maurice Martin is excellent made the entire leasing experience enjoyable and stress free. Maurice is very detailed and organized in his explanations of the process . He very patiently and courteously explained and demonstrated all of the cars features and functions . This was our first experience with a Mercedes Benz so we both very much appreciated the way Maurice when over every detail until he was certain we were comfortable and understood every thing. We will definitely recommend Maurice and Helms to our friends and family Thank you More
Fast/Honest/Reliable I called frantic about a car on Tuesday, but Wednesday at noon I was approved, car picked out, test drove and was in my drive way that evening. If I called frantic about a car on Tuesday, but Wednesday at noon I was approved, car picked out, test drove and was in my drive way that evening. If that's not seamless service , I don't know what is. More