Helms Bros., Inc.

NEVER AGAIN, DO NOT GO I was labeled an exporter and told I owned 4 GLS's... I was provided no PROOF and was also informed I had a car recently exported and again, NO PROOF I was labeled an exporter and told I owned 4 GLS's... I was provided no PROOF and was also informed I had a car recently exported and again, NO PROOF PROVIDED upon request. I have one GLS in my name for my mother, her credit is not good and I did her a favor, what son wouldn't do that for his mother? she can afford to pay but because of PERSONAL reasons, her credit isn't strong. When confronted, I shown that I am currently leasing one (again for my mother) and have the insurance in my name since I have USAA and am a Veteran( who has a clean record ), you receive a $500 incentive off, so why not? Anyway, this dealership plays games, when explaining the situation, Jennifer Land told me my story was b's' and I'm lying.... Who is she to even criticize, this is life and life not perfect, my parents split and her credit was effected from the divorce. Also, I'm trading my darn car in on top of it so why would I even export anything? I work 3 jobs, I work HARD, I felt mistreated probably because of my age (i'm under 30) and the fact I can afford to pay for a 80K+ car. Anyway, Mercedes cannot even provide the information upon request and are playing games, I don't recommend doing business here. I'm financing the GLS too, I can understand the red flag if I was paying all cash but cmon. I did get loud with the staff but that's because I was mistreated, Jennifer Lang and Greg think they're slick but I'm not fooled. I understand the reason for caution but this is straight up RIDICULOUS. More

dreams come true! Buying a car not is not easy, but Matthew mad it so easy! So thankful for his time and work, we got an amazing deal on Fausto's dream car (E class 350 Buying a car not is not easy, but Matthew mad it so easy! So thankful for his time and work, we got an amazing deal on Fausto's dream car (E class 350). ALL staff were so welcoming and friendly. We definitely recommend this place for anyone who is looking to buy a Mercedes with a good deal. thank you for your time! we love our car and so does everyone else haha! More

Maurice Martin Maurice delivered excellent service and professionalism that exceeded my highest expectations. He exhibited a wonderful level of patience. He answered Maurice delivered excellent service and professionalism that exceeded my highest expectations. He exhibited a wonderful level of patience. He answered every question which demonstrated his knowledge of not only the car he sold me but all that were displayed. I am sure I was not the easiest customer to deal with yet he smiled through it all. John Kung was gracious enough to take time out to confirm my level of satisfaction and congratulate me. This was a great experience, thank you. More

Mike Altamura is the man! Simply put, Mike Altamura is the best salesperson I have ever bought a Mercedes from. I used to lease my cars from Mercedes of Manhattan but I found Simply put, Mike Altamura is the best salesperson I have ever bought a Mercedes from. I used to lease my cars from Mercedes of Manhattan but I found Mike back in 2013 and 4 cars later, he has been top shelf for me and my family. Great guy who cares. Thanks, Mike! More

Amazing. Helms Brothers service center was the best services I have ever experienced, they were very professional, and very prompted ,made things very easy,hel Helms Brothers service center was the best services I have ever experienced, they were very professional, and very prompted ,made things very easy,helped me every way possible, and gave me shuttle service to and from my ,home,my service representative Sean Savage was a 10,I would recommend Helms Brothers to everyone who owns a Mercedes Benz. More

New Car Delivered on all promises. Very fair price for car. Explained all the options. Was available for all questions. Even after sale was there to answer al Delivered on all promises. Very fair price for car. Explained all the options. Was available for all questions. Even after sale was there to answer all questions More

Wonderful Experience I had a great experience it was a pleasure buying car from this place. I would like to say thank you to the entire team. I received a VIP treatment pl I had a great experience it was a pleasure buying car from this place. I would like to say thank you to the entire team. I received a VIP treatment plus I found them very honest and straightforward. Wish you guys all the very best. Best regards and thank you and special thanks to Mr. John Kunz Best Regards Sheikh Nadeem More

Fantastic customer service I went to Helms to buy my wife a surprise anniversary gift which I had to get that day. Kathleen was amazing and I walked out two hours later driving I went to Helms to buy my wife a surprise anniversary gift which I had to get that day. Kathleen was amazing and I walked out two hours later driving my wife's dream car at a dream price. Smooth, easy and no heavy sales pitch. My wife was absolutely shocked. Thanks Kathleen for giving my wife the surprise of her lifetime!! More

"Bravo" I would recommend Mr. Kelvin Nunez without any hesitation. Kelvin showed me an unparalleled level of individualization and professionalism. Prior to m I would recommend Mr. Kelvin Nunez without any hesitation. Kelvin showed me an unparalleled level of individualization and professionalism. Prior to my purchase, he not only learned about my automotive preferences, but took the time to ask me about myself as well. That meant he could make informed suggestions as to which car and features would best suit my needs. Kelvin went above and beyond the call of duty to ensure the purchase and delivery of my car went smoothly. He was extremely generous with his time. He gave me two "driving" lessons making sure that I knew how to use every feature in my new car. He was so detailed that, remembering that I am a piano teacher/ pianist, he even tuned the radio to the classical station. It was a wonderful experience with Kelvin and Helms Brothers. Bravo! More

"AMAZING " One of our favorite places . We have been buying cars from here since about 20 years . Never been anywhere else . We always go to either Kathleen or J One of our favorite places . We have been buying cars from here since about 20 years . Never been anywhere else . We always go to either Kathleen or John , in total we have probably got 10-11 cars from them . Very ethical , professional and honest . We have got preowned cars and we added navigation , plastic on the bumper, and back camera . John and Kathleen , managed to get everything done in 1 day . We had got the car within 2 days paper work , and all the things we added . I don't think anyone would work with you and get the car ready so quick . More