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Helms Bros., Inc.
Bayside, NY
2,211 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,211 reviews
February 15, 2017
Fantastic Experience! As soon as we walked in we were met by Matthew Villacias and he was terrific. He got us everything we wanted and more in our new car and made the proc As soon as we walked in we were met by Matthew Villacias and he was terrific. He got us everything we wanted and more in our new car and made the process very easy. We were told that he was the youngest salesman but the knowledge and experience that he possessed was amazing! More
by bradboy18
Employees Worked With
Matthew Villacis
Helpful February 10, 2017
Experience: Salesman was patient and work with you to help. Salesman was very polite and patient with finding the right car. He was very good in walking us through the functions of the vehicle. I will recomme Salesman was very polite and patient with finding the right car. He was very good in walking us through the functions of the vehicle. I will recommend this dealership to friends and family. More
by ryan123
Employees Worked With
John Kunz, Maurice Martin
February 04, 2017
Top notch experience Great experience at Mercedes benz they gave me everything and more! John the manager is the best!! Kathleen and Peter were great! Thank you!! Excellen Great experience at Mercedes benz they gave me everything and more! John the manager is the best!! Kathleen and Peter were great! Thank you!! Excellent service. More
by Vickie123
February 03, 2017
IT'S A PLEASURE WOKING WITH MAURICE MARTIN I'VE WORKED WITH MAURICE MARTIN FOR 3 VEHICLES NOW AND IT'S BEEN THE SAME ATMOSPHERE EVERY TIME. THE OTHER EMPLOYEES HAVE ALWAYS BEEN VERY HELPFUL AL I'VE WORKED WITH MAURICE MARTIN FOR 3 VEHICLES NOW AND IT'S BEEN THE SAME ATMOSPHERE EVERY TIME. THE OTHER EMPLOYEES HAVE ALWAYS BEEN VERY HELPFUL ALONG WITH MAURICE. I WILL DEFINITELY RECOMMEND HELMS BROTHERS TO FRIENDS AND COLLEAGUES. More
by themac5kid
Employees Worked With
Maurice Martin
January 31, 2017
GREAT CAR DEALER SALESMAN AND DEALERSHIP Jason Xenos was the dealer who walked me through my purchase of a new Mercedes E300. I am someone who knows very little about cars and Jason made sur Jason Xenos was the dealer who walked me through my purchase of a new Mercedes E300. I am someone who knows very little about cars and Jason made sure that I purchased a car I would be very comfortable with. He was able to answer all my questions and had an excellent knowledge of the vehicle. He showed me how to use all the electronic equipment in the car in a way I could easily comprehend. The purchasing process went quickly and smoothly and I was driving my new car in a very short time. I love my new car and also love the idea that I can call Helm's any time with whatever questions I may have. I highly recommend this dealership!!! More
by christinemary1
Employees Worked With
JASON XENOS
January 30, 2017
Sean Savage is awesome! I have dealt with Sean on three occasions to service my vehicle over the last 18 months or so. Sean is a pleasure to work with - very friendly, knowl I have dealt with Sean on three occasions to service my vehicle over the last 18 months or so. Sean is a pleasure to work with - very friendly, knowledgeable, and always working to ensure I receive the most cost-effective option coupled with excellent service! More
by Michelle H.
Employees Worked With
Sean Savage
January 30, 2017
Service Review The service rep is definitely not the best I've met and I've been to quite a few Mercedes benz dealerships. Needs to improve on relating with customer The service rep is definitely not the best I've met and I've been to quite a few Mercedes benz dealerships. Needs to improve on relating with customers. More
by Sassie
Employees Worked With
Carmine Gonzalez
January 27, 2017
I have been using this service location over several years and I am impressed the quality of the service and agents specially Mr. Lin. years and I am impressed the quality of the service and agents specially Mr. Lin. More
by Hussein
January 27, 2017
Greatest Sales Rep, Jason Chen Jason Chen is very much a professional Sales rep. He is a very much loyalty we deal couples car with him so that recently we back to see him and br Jason Chen is very much a professional Sales rep. He is a very much loyalty we deal couples car with him so that recently we back to see him and brought a new car from him again. He had introduced us very detail of new car all functionality, upgraded features and finances detail..etc. His way totally make client the us really happy because of his professional way so we will not change to buy another bland car and only royalty to Benz forever... We are highly recommend him "Jason Chen" is your Number 1 choice Sales Rep. Thank you and appreciate your help, Jason! Best to you, Jennifer 1/27/2017 More
by Jennifer Tsung
Employees Worked With
January 26, 2017
2017 GLA I received the best service from Michael Nekava @ Helms Brothers. I have owned several cars but this has been by far the best experience ever Mike mad I received the best service from Michael Nekava @ Helms Brothers. I have owned several cars but this has been by far the best experience ever Mike made everything super easy.His service has not stopped he has called me to make sure my car has been running smooth , to see if I have any questions on how to work the features in the car ect.. I will definitely refer Mike to my family & friends. More
by Kieab
Employees Worked With
