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Helms Bros., Inc.
Bayside, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Amazing Service Easy drop off process. Friendly and attentive staff. Clean facilities. Great customer service. All questions answered completely. Great amenities avai Easy drop off process. Friendly and attentive staff. Clean facilities. Great customer service. All questions answered completely. Great amenities available during your stay. Highly recommend. More
Always the best ! Andy, is always available when needed and any work performed on the car it gets done right with the best service all the time. Thank you Andy, is always available when needed and any work performed on the car it gets done right with the best service all the time. Thank you More
I like Andy Lin, he’s the reason I keep coming back. It was good. I’ve been coming to helms for 10 years. If I did not like it I would not be coming back year after year. It was good. I’ve been coming to helms for 10 years. If I did not like it I would not be coming back year after year. More
Comfortable to deal with them Get the quality services and expectable value from this dealership and service Center. Definitely I’ll recommend to everyone that I have relationships Get the quality services and expectable value from this dealership and service Center. Definitely I’ll recommend to everyone that I have relationships with, as well as my friends. More
they did not fix The problem Two times i brought it I take The 2017 gle 350 for humming noise twice they Say this is normal I drove my frends car same i dont hear any noise I take The 2017 gle 350 for humming noise twice they Say this is normal I drove my frends car same i dont hear any noise More
Smooth Transaction My wife and I were interested in a specific model. When we spoke to Jason about it, he was able to secure the car from out of state. In addition, My wife and I were interested in a specific model. When we spoke to Jason about it, he was able to secure the car from out of state. In addition, Jason made the whole process of obtaining a new lease incredibly smooth and quick. Will definitely recommend to friends and family. More
Friendly Salesman - Jason Chen Jason Chen is very expiernece and friendly sales person. I’m glad I went through him and looking forward to work with him when I have to renewal the Jason Chen is very expiernece and friendly sales person. I’m glad I went through him and looking forward to work with him when I have to renewal the car. More
Great service and a great atmosphere Helms brothers has always been a place of quality, great service and professionalism from all that I have come in contact with. I would like to thank Helms brothers has always been a place of quality, great service and professionalism from all that I have come in contact with. I would like to thank all for great service. More
Getting my car done right Your all simply the best from Susanne Cochrane down, you’ll listen to my concerns and work to resolve the problem. Thanks Theresa for coming through Your all simply the best from Susanne Cochrane down, you’ll listen to my concerns and work to resolve the problem. Thanks Theresa for coming through for me last Saturday, driving in the rain storm yesterday morning to work & knowing that my brakes work was the best. Thanks again Theresa.?????? More
High quality service all the way around I just leased my fourth vehicle with Kathleen Baade and I must say, each experience has presented itself to be even more incredible than the previous. I just leased my fourth vehicle with Kathleen Baade and I must say, each experience has presented itself to be even more incredible than the previous. She is knowledgeable, experienced, trustworthy, and more importantly, makes you her number one priority throughout the entire process of purchasing a vehicle. For me, Kathleen is more than just a saleswoman at Helms, she has become family, which is why I Choose to purchase only with Helms. Kathleen does not stop until you, the customer, is happy. She goes out of her way to check in with you from time to time just to see if there is anything further she can assist you with. With most dealerships, after a purchase is made, more often, the customer is forgotten quickly. However, that is not the experience you receive at Helms. With Helms, you are a valuable customer for life. John-Paul, sales manager, is an additionally remarkable employee and his excellent leadership qualities is reflected in each of his employees. He is a wonderful new addition to the Helms family and I could not be more grateful for his efforts. He is professional, accommodating, understanding and supportive in every way. He will make sure you get the best deal and that you are satisfied in every sense of the word. I thank them both so much and wish them continued success always. With service like this, you shouldn’t visit any other dealership. So, visit Helms for great customer service, excellent management, and peace of mind!!! More