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Helms Bros., Inc.

Bayside, NY

4.8
2,211 Reviews
Helms Bros., Inc. - Sales 208-24 Northern Blvd., Bayside, NY 11361 Helms Bros., Inc. - Service 171-10 Station Rd., Flushing, NY 11358 Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference. Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom. We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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208-24 Northern Blvd

Bayside, NY

11361

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Showing 2,211 reviews

June 29, 2018

Amazing Service Easy drop off process. Friendly and attentive staff. Clean facilities. Great customer service. All questions answered completely. Great amenities avai More

by RAYMONDAPASHUN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2018 -

Helms Bros., Inc. responded

We can't thank you enough for the kind words!

June 29, 2018

Always the best ! Andy, is always available when needed and any work performed on the car it gets done right with the best service all the time. Thank you More

by JPARKOH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2018 -

Helms Bros., Inc. responded

We can't thank you enough for the kind words!

June 29, 2018

I like Andy Lin, he’s the reason I keep coming back. It was good. I’ve been coming to helms for 10 years. If I did not like it I would not be coming back year after year. More

by LAMB_PHYLLIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2018 -

Helms Bros., Inc. responded

We can't thank you enough for the kind words!

June 29, 2018

Comfortable to deal with them Get the quality services and expectable value from this dealership and service Center. Definitely I’ll recommend to everyone that I have relationships More

by Jayson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Lin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Ma, Mark Ma
Jun 29, 2018 -

Helms Bros., Inc. responded

We can't thank you enough for the kind words!

June 29, 2018

they did not fix The problem Two times i brought it I take The 2017 gle 350 for humming noise twice they Say this is normal I drove my frends car same i dont hear any noise More

by KUPPA123OK
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andy Lin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2018 -

Helms Bros., Inc. responded

We are very sorry to hear that your most recent visit was less than satisfactory. Please contact our service manager, Richard Grein, at 718-631-8299 or via email at rgrein@helmsbros.com to set up a road test with our shop foreman to verify and resolve your concerns.

June 29, 2018

Smooth Transaction My wife and I were interested in a specific model. When we spoke to Jason about it, he was able to secure the car from out of state. In addition, More

by uh.kenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2018 -

Helms Bros., Inc. responded

We can't thank you enough for the kind words!

June 29, 2018

Friendly Salesman - Jason Chen Jason Chen is very expiernece and friendly sales person. I’m glad I went through him and looking forward to work with him when I have to renewal the More

by LI.PETER68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2018 -

Helms Bros., Inc. responded

We can't thank you enough for the kind words!

June 29, 2018

Great service and a great atmosphere Helms brothers has always been a place of quality, great service and professionalism from all that I have come in contact with. I would like to thank More

by DET769
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suzanne Cochrane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Altamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Savage
Jul 02, 2018 -

Helms Bros., Inc. responded

On behalf of everyone here, I wanted to thank you for this wonderful review!

June 29, 2018

Getting my car done right Your all simply the best from Susanne Cochrane down, you’ll listen to my concerns and work to resolve the problem. Thanks Theresa for coming through More

by BCHAIR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suzanne Cochrane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Kass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giacomo Liparoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theresa
Jul 02, 2018 -

Helms Bros., Inc. responded

On behalf of everyone here, I wanted to thank you for this wonderful review!

June 27, 2018

High quality service all the way around I just leased my fourth vehicle with Kathleen Baade and I must say, each experience has presented itself to be even more incredible than the previous. More

by Cathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Baade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Paul Charvet
Jun 28, 2018 -

Helms Bros., Inc. responded

Cathy - We can't thank you enough for the kind words and your continued patronage! The generous recommendation was greatly appreciated as well - looking forward to seeing you again!

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