Helms Bros., Inc.

Helms Bros makes owning a Mercedes even better I am actually a 2 time customer of helms bros. I purchased a GLA last year, and a C300 this year. Both cars are amazing and any issue I may have had w I am actually a 2 time customer of helms bros. I purchased a GLA last year, and a C300 this year. Both cars are amazing and any issue I may have had with them was always handled in a very timely, and painless manner. Helms bros excels in their customer service, sales and maintenance staff. Andrew Han was my sales person and I couldn’t speak more highly of him. They are all very responsive without being overly pushy or demanding. They treat you like a valued customer and every experience with them is a true pleasure. More

Faith and belief My credit wasn't the best, I didn't think at first that a had a chance to drive a Mercedes Benz, I always settled for a used car or a car that was ec My credit wasn't the best, I didn't think at first that a had a chance to drive a Mercedes Benz, I always settled for a used car or a car that was economical. I wanted a luxury car and to drive in style. After demonstrating faith and believing in what God can, Helms Brothers made it work and now I drive a Mercedes Benz. My sales rep and finance rep Victor and Rob made it happen for me.and I can't forget Miracle who has the name that draw me to the dealership. THANK YOU HELMS BROTHERS More

Issues. With car not my dealers priblem My service person is impeccable. The only reason we keep coming back. Giacomo is awesome. We are having so many issues qith tge cars. We had three. N My service person is impeccable. The only reason we keep coming back. Giacomo is awesome. We are having so many issues qith tge cars. We had three. Now we only have two. Been with mercedes for over 20 years. More

Impeccable Dealership I have been going to Helms Brothers for 10 years now because of the impeccable service constantly received from your staff. Keep up the great work an I have been going to Helms Brothers for 10 years now because of the impeccable service constantly received from your staff. Keep up the great work and excellent cost. More

Service center rating I have found Jack to be very professional and friendly. He will go the extra mile to assist me with issues that is not related to the service. For exa I have found Jack to be very professional and friendly. He will go the extra mile to assist me with issues that is not related to the service. For example he took to time to set up my phone check my inside lights that will no go off - little things. He also tries to accommodate me with appointments that is convenient for me. More

Daniel Rhee is the best!!! He is very kind and he takes good care of my car. I trust him very much and has amazing servicemen. is the best!!! He is very kind and he takes good care of my car. I trust him very much and has amazing servicemen. More

Treated with respect From the moment you drop off your car at service till the time you pick it up you feel appreciated and are treated with respect. They even return the From the moment you drop off your car at service till the time you pick it up you feel appreciated and are treated with respect. They even return the car washed! More

PROMPT AND ACCURATE SALES PERSON WAS VERY HELPFULL IN A WAY TO FIND MY VEHICLE THAT I LIKE. I AM VERY SATIFIED WITH THE PUCHASING PROCESS THAT WAS VERY NICE AND SMOOTH. SALES PERSON WAS VERY HELPFULL IN A WAY TO FIND MY VEHICLE THAT I LIKE. I AM VERY SATIFIED WITH THE PUCHASING PROCESS THAT WAS VERY NICE AND SMOOTH. More

Pleasant, simple. Perfect All questions answered. Very thorough. Great customer service. Excellent follow through. Delivery of car was prompt and exactly as promised. Jeffrey’s All questions answered. Very thorough. Great customer service. Excellent follow through. Delivery of car was prompt and exactly as promised. Jeffrey’s personal touch made the difference. More

Always GREAT I always have such a great experience when I need to have my car checked or repairs done. Andy Lin is a terrific service advisor, and the ladies at t I always have such a great experience when I need to have my car checked or repairs done. Andy Lin is a terrific service advisor, and the ladies at the front desk are always so nice. The young men at the valet are beyond polite and always very sweet when I have a silly question about something in my car!! More