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Helms Bros., Inc.
Bayside, NY
2,212 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,212 reviews
June 29, 2018
Excellent Mike Nekava was excellent! I love my new Benz and the experience at Helms Bros. Everyone was very professional and courteous. They let me take my time Mike Nekava was excellent! I love my new Benz and the experience at Helms Bros. Everyone was very professional and courteous. They let me take my time with the decision making process and were never the stereotypical car salesmen. More
by SCGQEDDIE
Verified CustomerEmployees Worked With
Helpful June 29, 2018
Service Daniel Rhee was my service adviser. He was great. I can pick up the car on time so never wasting my time that service place. Daniel Rhee was my service adviser. He was great. I can pick up the car on time so never wasting my time that service place. More
by YOUNG64X3
June 29, 2018
It was good Always has cold drinks and snacks out. . Staff very friendly. Easy to book reserve loaner car. Why did they stop doing the free car wash for Merced Always has cold drinks and snacks out. . Staff very friendly. Easy to book reserve loaner car. Why did they stop doing the free car wash for Mercedes owners. If the car is a Mercedes. More
by PTSGLAUBACH
June 29, 2018
Mercedes dealership Overall Helm Bros is a great dealer to purchase a Mercedes and we have and will continue to obtain are from Helma Bros in Bayside Overall Helm Bros is a great dealer to purchase a Mercedes and we have and will continue to obtain are from Helma Bros in Bayside More
by LASUSA
Employees Worked With
Erick Manzanilla
June 29, 2018
Service The location of the service center is near by Very good The service advisor is comfortable in explaining and treating me well. I just hope that I The location of the service center is near by Very good The service advisor is comfortable in explaining and treating me well. I just hope that I can use a big size car when I use a loaner car. Anyway Very satisfied..... More
by JJ41030
Employees Worked With
June 29, 2018
Overall a good experience however saw something missing. Took my car in for servicing of brakes and replacement of tires. Everything was handled promptly however upon receiving my car I noticed the front ri Took my car in for servicing of brakes and replacement of tires. Everything was handled promptly however upon receiving my car I noticed the front rim of the right fog light missing. Unfortunately I didn’t see it while at the dealership. I don’t know what happened but would appreciate if someone gets back to me. Thanks. More
by DAVIDS0710
Employees Worked With
Carmine
June 29, 2018
Service A MB GLA 250 Service A for my GLA 250 Great attention to details Very impressed with the service performance I will be back and I will recommend Helms Bros to Service A for my GLA 250 Great attention to details Very impressed with the service performance I will be back and I will recommend Helms Bros to anyone on the Market for MB Thank you More
by RICHARDK2
June 29, 2018
Excellent service, consistently! Having had a superb experience the first time around, when I required a replacement vehicle only a year later, Mr.Jeff Stampler was professional, unde Having had a superb experience the first time around, when I required a replacement vehicle only a year later, Mr.Jeff Stampler was professional, understanding and made the entire process seamlessly easy. Mr Rhee was wonderful and so helpful as well. I will be coming back to Helms Bros without question! More
by MICHAELGARBER198
June 29, 2018
Always Professional I bought my C300 off lease in May 2018. 3 months prior to the end of the term. Jeff Stampler brought to my attention the special MB promotion for C I bought my C300 off lease in May 2018. 3 months prior to the end of the term. Jeff Stampler brought to my attention the special MB promotion for CPO vehicles at the time. After discussing the pros and cons with Jeff, it made absolute sense for me to purchase my leased vehicle because of the special and the fact that my car had less than 18,000 miles on it. Jeff, as always, made the transaction easy, simple, and flawless. This is the 3rd MB and the 4th transaction I have had the pleasure of doing with him. I consider him a special friend. When I'm ready for my next MB, I will only work with Jeff and Helms. More
by FLEXIBLE131
Employees Worked With
June 29, 2018
Greatly appreciated the prompt service. FAST EXCELLENT SERVICE. ..PRIOR PLANNING MADE THE MOST IMPACT. THIS HELPED ME TO CONTINUE MY DAILY WORK WITH THE LOANER CAR WAITING. Thankful for the FAST EXCELLENT SERVICE. ..PRIOR PLANNING MADE THE MOST IMPACT. THIS HELPED ME TO CONTINUE MY DAILY WORK WITH THE LOANER CAR WAITING. Thankful for the most immediate service. More
by RAMOSRGATOX
