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Helms Bros., Inc.
Bayside, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Fast and excellent service I took my car a few times to check up and I had Sean S.as my advisor and I feel comfortable to discuss with problem or something that my car needs ,I I took my car a few times to check up and I had Sean S.as my advisor and I feel comfortable to discuss with problem or something that my car needs ,I trust Sean to take car my car he know what’s he doing and I like the place too I can say it’s nice and relax .plus people are nice and friendly there too... More
Awesome people! Great customer service. Very trustworthy and professional employees. Nice facilities and offers fabulous amenities. I would definitely recommend the Great customer service. Very trustworthy and professional employees. Nice facilities and offers fabulous amenities. I would definitely recommend them for everyone who is looking to have a great deal of your lifetime. More
What a Mercedes Benz service center should be Felt like I was treated with kindness and professionalism the vehicle was retuned with all work completed well above my expectations they even made aw Felt like I was treated with kindness and professionalism the vehicle was retuned with all work completed well above my expectations they even made aware of issues with the vehicle that I didn’t notice More
Service for new key. Great service, very accommodating. Not overly crowded and process moved smoothly. Was consistently updated on status as well. Would recommend to fa Great service, very accommodating. Not overly crowded and process moved smoothly. Was consistently updated on status as well. Would recommend to family and friends. Thank you. More
Matthew excellent Matthew was the best during our purchase. He explained everything to us and didn’t once imposed on us or forced us to get anything. Great experience. Matthew was the best during our purchase. He explained everything to us and didn’t once imposed on us or forced us to get anything. Great experience. More
Amazing Transition I went to this dealer not knowing anyone in there but i left with a new family. I've been a Mercedes Benz customer for 3 years and was returning a lea I went to this dealer not knowing anyone in there but i left with a new family. I've been a Mercedes Benz customer for 3 years and was returning a lease on a previous vehicle. I set up an appointment with Joseph and was introduced to Rich. I told him what I was looking for and he help me find the car. I felt like he was helping a family member since the process was smooth and I walked away with a brand new C class Cabriolet that looks astonishing. Thank You Rich. I was a pleasure doing business with you. Helms Bros Inc are superb. 5 STARS ALL THE WAY! More
Great experience overall Everything about this dealership is first class. From the valet to the waiting area and snacks, to the checkout. Everyone I encountered was extremely Everything about this dealership is first class. From the valet to the waiting area and snacks, to the checkout. Everyone I encountered was extremely pleasant. My advisor was Jackie and he was very nice and down to earth. I highly recommend Helms. More
Stretching your dollar So nice to meet a staff that keeps an eye out for your dollars rather than do what they can to run up the bill. So nice to meet a staff that keeps an eye out for your dollars rather than do what they can to run up the bill. More
Great The service was so amazyI referred my family to Mrs Kass and I plan to go back to see her when my current lease expires. The service was so amazyI referred my family to Mrs Kass and I plan to go back to see her when my current lease expires. More
Excellent!!!! Great customer service excellent knowledge about every single car friendly honest and very professional and I will definitely come back, and they als Great customer service excellent knowledge about every single car friendly honest and very professional and I will definitely come back, and they also call you back to make sure that everything is what you expected Mercedes benz,number one I recommend this dealership to everyone! More