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Helms Bros., Inc.

Bayside, NY

4.8
2,222 Reviews
Helms Bros., Inc. - Sales 208-24 Northern Blvd., Bayside, NY 11361 Helms Bros., Inc. - Service 171-10 Station Rd., Flushing, NY 11358 Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference. Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom. We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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208-24 Northern Blvd

Bayside, NY

11361

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Showing 2,222 reviews

July 12, 2018

Great service Everything worked out great. Although the service took twice as long as promised, I had a loaner car which made the delay not an issue. More

by DTDARCY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giacomo Liparoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

Helms Bros., Inc. responded

Thank you so much for the kind words!

July 11, 2018

Top Notch Emergency light on. Car taken for service at 7;00 with out appointment. Sean recognized me and handled the case quickly. He kept in touch throughou More

by SOOSOO
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Savage
Jul 12, 2018 -

Helms Bros., Inc. responded

So pleased to hear you had a great service experience with us!

July 09, 2018

Great service. Great vehicle. Michael Altamura who is my contact person at Helms Bros for many years, in conjunction with Helms Bros, have provided the best professional service fo More

by vasiliadis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Altamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2018 -

Helms Bros., Inc. responded

We can't thank you enough for your years of loyalty, and of course this wonderful review! We'll be sure to pass along the kind words to Michael, and we look forward to seeing you again.

July 09, 2018

Service And Professionalism At Its Utmost Best Michael Altamura and staff At Helms BrosMade My Car Buying Experience A Breeze.Thanks Helms Bros.I Love My Ride.I will Be Referring My Family Members More

by Satisfy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Altamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cadwallader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shari Balkaron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Brzozowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

Helms Bros., Inc. responded

Thank you so much for the kind words!

July 09, 2018

A dealer you can trust I have been purchasing vehicles from Helms Bros and Andrea Kass for over 18 years. Never an issue with price or delivery. Andrea is always on top f th More

by LORBSDDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Kass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

Helms Bros., Inc. responded

We greatly appreciate your years of loyalty and continued patronage, and of course this wonderful review!

July 09, 2018

Fast and easy The process was fast and easy. Mike did most of the work on getting me a my dream car. I would tell my friends and family about it. More

by KCARLEY93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Altamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

Helms Bros., Inc. responded

Thank you so much for the kind words!

July 09, 2018

Exemplary service! Sean Savage goes above and beyond to ensure that my car issues are resolved. His dedication to customer satisfaction and his work ethic is exemplary. More

by Lauren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Savage
Jul 12, 2018 -

Helms Bros., Inc. responded

Lauren - Thank you so much for the kind words!

July 08, 2018

taken lot of money 7 tires 24000 miles said they were cheap tires that you sold me could not get original these ever just as good plus they wear out inside and Mercedes More

by PVASSALLO1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
carmine
Jul 09, 2018 -

Helms Bros., Inc. responded

We're a bit perplexed by your review. During your last visit, we had noticed that both left side tires had massive bubbles in them due to impact damage from hitting potholes. Both right side tires were heavily worn and mismatched brands, which caused ride disturbance. In January 2017, we replaced both front tires due to impact damage. We were under the impression that you were aware of everything after it was communicated to you when you dropped the car off and when you picked it up. If you would like to discuss this matter further, please contact the dealership at your earliest convenience, thank you: 888-313-9205. Rich Grein Service Manager

July 07, 2018

AWESOME Micheal A.. is Awesome.. He is the best.. This my 2nd lease with him.. Mike is like family, he always takes care of me. He calls to just check up, he More

by Mjames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Altamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2018 -

Helms Bros., Inc. responded

We can't thank you enough for this wonderful review! We'll be sure to pass along the kind words to Michael, and we look forward to seeing you again.

July 06, 2018

Outstanding Service! This facility is very nice. All of the service people were very courteous. They gave prompt service. The service writer was kind, and very thorough More

by CGREER366
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2018 -

Helms Bros., Inc. responded

We're very happy to hear you had a wonderful service experience with us! Thank you for the compliments, and we look forward to seeing you again.

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