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Helms Bros., Inc.

Bayside, NY

Overview
Employees
Reviews
Vehicles
4.7
2,239 Reviews
Helms Bros., Inc. - Sales 208-24 Northern Blvd., Bayside, NY 11361 Helms Bros., Inc. - Service 171-10 Station Rd., Flushing, NY 11358 Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference. Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom. We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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208-24 Northern Blvd

Bayside, NY

11361

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Showing 2,239 reviews

April 08, 2023

Kathleen was efficient and pro active at making sure I found a care I loved More

by CMOISE1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathleen Baade
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2023 -

Helms Bros., Inc. responded

Helms Bros. thanks you for the excellent review. We appreciate it and the time you took to tell us how we are doing and welcome you to the Helm Family! Please let us know if there is anything else we can do for you in the future.

April 08, 2023

If you’re looking for the best selection of Mercedes Benz vehicles on the market as well as an all round stellar customer experience then you need to visit Helms Bros Mercedes and ask for ANDREA KASS!!! It d More

by kemonirichmond57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Kass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giacomo Liparoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cadwallader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reginald VanWroten 5 STARS as well
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Apr 10, 2023 -

Helms Bros., Inc. responded

Thank you for the amazing review. Welcome to the Helms Bros.family. We look forward to working with you.

April 06, 2023

Love Helms Bros. Have been with them for a long time now. They always treat me great!!! Love doing business with them! More

by Loredana Liggio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Altamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giacomo Liparoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2023 -

Helms Bros., Inc. responded

Loredana - we appreciate you, your business, and the time you took to leave this amazing review. Thank you for the kind words and for coming back to us again. We look forward to continuing to work with you.

April 05, 2023

Nice to get a deal done with the sales team again. Very easy process in getting another lease . More

by Mathura
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Kass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giacomo Liparoto
3.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cadwallader
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2023 -

Helms Bros., Inc. responded

Thank you for the great review. We look forward to working with you again in the future.

April 05, 2023

Was taken care of by Ms. Debbie Chung. Professional and courteous me kept in con throughout the process More

by JTALICEA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debbie Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giacomo Liparoto
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2023 -

Helms Bros., Inc. responded

We appreciate the kind words, 5-star rating, and time you took to leave this review. Please let us know how else we might assist you.

April 01, 2023

We were very pleased with our experience buying two new cars at Helm’s Bros. Mikey was great to work with. More

by ejg1959
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Nekava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giacomo Liparoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2023 -

Helms Bros., Inc. responded

Mikey is a great employee who deserves this shout out. We appreciate your kind words, your business and the time you took to leave this review. We look forward to continuing to work with you.

April 01, 2023

Excellent more then expected! ! Because I was there just looking at ..and compared with others.... More

by STEVEHWANG57
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Debbie Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giacomo Liparoto
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2023 -

Helms Bros., Inc. responded

We want every experience with Helms Bros. to be a 5-star one whether you are just looking, in the market to buy, stopping in for an oil change or in need of repairs. Our customers make our business. You are family and we look forward to working with you in the future.

March 30, 2023

Very attentive in the sales dept and in maintenance rep Jackie was very clear on how to handle my inquiries More

by SUSANO11365
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Names not on the list
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Apr 03, 2023 -

Helms Bros., Inc. responded

We appreciate this review. Jackie works very hard to make sure each and every person is well taken care of.

Apr 04, 2023 -

SUSANO11365 responded

I absolutely agree!!!

March 29, 2023

Sales Person Abdur Atiq is the best of all, but he is not on the list. More

by MILTONSWAT
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Abdur Atiq
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Mar 29, 2023 -

Helms Bros., Inc. responded

We appreciate your kind words and 5-star review for Abdur. Welcome to the Helms Bros. family!

March 29, 2023

If you want a horrible and dishonest service advisor with a side of attitude go see JOHN KAPICA He is absolutely horrible. He lies about point of contact- says he calls and leaves messages when he doesn’t More

by mry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JOHN KAPICA
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Apr 07, 2023 -

Helms Bros., Inc. responded

Thank you taking the time to speak with me the other day. We apologize that our only communication with you was via text- we do ask our clients there preferred method and should have realized it should not be the only way. For any needs going forward feel to reach out to me personally, Rich Grein Service Manager

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