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Helms Bros., Inc.
Bayside, NY
2,272 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,272 reviews
September 14, 2025
Extremely well-organized and friendly atmosphere. Fantastic overall experience. Andrea, my salesperson, was awesome. Nothing but great things to say about this place. Absolutely love my new car. Fantastic overall experience. Andrea, my salesperson, was awesome. Nothing but great things to say about this place. Absolutely love my new car. More
by Mwalbroehl811
Employees Worked With
August 31, 2025
Mike was great. I was absolutely happy with his service, after all he has 25 plus years experience. Everyone was so pleasant from the time you entered the building. I was absolutely happy with his service, after all he has 25 plus years experience. Everyone was so pleasant from the time you entered the building. Will definitely purchase again in the future. More
by ADARCEUIL
Verified CustomerEmployees Worked With
August 24, 2025
Great service. My experience was exceptional. Will recommend the dealership to friends. I like the fact that the dealership will be there to answer any quest My experience was exceptional. Will recommend the dealership to friends. I like the fact that the dealership will be there to answer any questions. More
by AWOSU57
Employees Worked With
August 06, 2025
Ernesto is the man that goes above & beyond to give you his best service. Excellent service received from him that I like to recommend buying Mercedes Benz from Ernesto. I just feel sorry that I didn't rec his best service. Excellent service received from him that I like to recommend buying Mercedes Benz from Ernesto. I just feel sorry that I didn't receive good financing numbers at the end having excellent credit, I lost the battle there with the finance manager. I hate that part buying (financing) a car, mostly arguing with finance manager. More
by RANA
July 27, 2025
Very Friendly ,and professional people front the front door to sales. Our salesman was Mr, Abdur and he did such a great job, I end up buying two cars. door to sales. Our salesman was Mr, Abdur and he did such a great job, I end up buying two cars. More
by FKAHYA
Employees Worked With
Mr. abdur
July 24, 2025
I worked with Ernesto Viscaino. He never follow up after I signed the Lease. Paper work update not received . Txt him never responded He never follow up after I signed the Lease. Paper work update not received . Txt him never responded More
by Herrera74
July 13, 2025
Excellent service I like to recommend to buy from Mercedes Benz from helms bro thanks Mercedes Benz from helms bro thanks More
by SKTALEB
July 13, 2025
Very welcoming front desk staff, office clean and well maintained. Chris Ng was very professional and to the point about pricing.. He knows our budget and circumstances and tried to work with that and mo maintained. Chris Ng was very professional and to the point about pricing.. He knows our budget and circumstances and tried to work with that and more. More
by JOSHLIM0517
Employees Worked With
CHRIS NG
July 03, 2025
I have know Michael since I leased my MB GLC300 back in 2019, the I leased a Volvo XC40 for 3 years. My leased expires a few days ago, then i made a serious decision to give HIM a call because we share ma 2019, the I leased a Volvo XC40 for 3 years. My leased expires a few days ago, then i made a serious decision to give HIM a call because we share many beliefs, he is an outstanding person. He hooked me up with a beautiful car, GLB250 and gave me the best deal, he went out of his way to do it, for comparison I had gone to a broker that gave me more or less the same terms that amounted to $20.00 less, but it was a total stranger and I needed more than that, when I called Michael he got me my car in 2 days with a much better deal. He speaks the truth, he is honest, humble and I know I can call him anytime for my car issues and he will answer. He is the greatest. More
by ROSA11
Employees Worked With
Other Employees :
The helper, that found something meaningful in my old car and gave it to me
