Hello Subaru of Temecula

Hello Subaru is top notch with customer service! We appreciate their professionalism and attention to detail. Bryan was excellent throughout the process. We would highly recommend Hello Subaru! We appreciate their professionalism and attention to detail. Bryan was excellent throughout the process. We would highly recommend Hello Subaru! More

After much frustration, the ONLY person who helped resolve our appointment scheduling and such was Eric the service manager!! In my opinion, he was your only saving grace!!! resolve our appointment scheduling and such was Eric the service manager!! In my opinion, he was your only saving grace!!! More

From the time we began looking for a car to the recent service on our car, Hello Subaru has been a dream to work with. All of the people we have encountered have been friendly and knowledgeable. I highly service on our car, Hello Subaru has been a dream to work with. All of the people we have encountered have been friendly and knowledgeable. I highly recommend Hello Subaru in Temecula! More

It was my pleasure to have been serviced by Subaru Temecula. Bryan and Casper took excellent care of me and my vehicle! Bryan’s customer service skills were excellent! Thank you! Temecula. Bryan and Casper took excellent care of me and my vehicle! Bryan’s customer service skills were excellent! Thank you! More

Had unfortunate experience after taking my car to HELLO Subaru for an oil change. The technician did not put the oil cap back on my engine after performing an oil change. The dealership kept my vehicle so Subaru for an oil change. The technician did not put the oil cap back on my engine after performing an oil change. The dealership kept my vehicle so they could clean it. Several spots were missed including a pool of oil between the battery and battery mounting bracket. I was provided a loaner and told I would be given a refund for the oil change. That was nice of them. However, It took 4 calls to the service manager with no calls returned, and finally a visit into the dealership to obtain the refund. During the meeting I was told the individuals performing the oil changes were not factory trained like the ones doing the more complex repairs and maintenance. Sounded to me like the "B Team" employees should have more supervision if HELLO plans to continue doing business in this manner. As a result, I have lost trust in HELLO Subaru and have been taking my vehicles to businesses that employ Subaru factory trained technicians. More

We had the pleasure of meeting and working with Jennifer Minnich. We reached out to her since we were interested in a trade in. In no time we were in our Tesla Model 3. Thanks again Jennifer you the best Minnich. We reached out to her since we were interested in a trade in. In no time we were in our Tesla Model 3. Thanks again Jennifer you the best! More

ALL of Service dept was superb! All very friendly and knowledgeable!! Serena was very efficient, kept in touch with me during service, very nice. Lee went a step further and expla All very friendly and knowledgeable!! Serena was very efficient, kept in touch with me during service, very nice. Lee went a step further and explained some details on my Outback service, very friendly and helpful to me!! Thank you Lee:) Erica in Sales is the best!! I hope to buy a Crosstrek soon! Thank you Subaru for the Lyft ride to Costco and back! Subura Temecula is great!! More

The buying process went extremely smooth. It was worked into the deal that I would take a cut on the trade in if they have their techs return my trade in to stock and return my after market p It was worked into the deal that I would take a cut on the trade in if they have their techs return my trade in to stock and return my after market parts to me. Once the deal was done they ghosted me except to try and get me to come in for their nonsense tech talk. I have been forced to reach out for near 3 weeks for information on my parts, to be given a different excuse each time. I physically put these parts on myself. I know its less than half a day of work. This is beyond ridiculous. More