Hello Subaru of Temecula
Temecula, CA
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Customer service I was pleased to be able to schedule an appointment at the time that I wanted. My car was serviced promptly and even more quickly than they had promi I was pleased to be able to schedule an appointment at the time that I wanted. My car was serviced promptly and even more quickly than they had promised. The attendants were friendly and helpful. More
Best service & friendly staff I had to take my car in to have a repair that was done at a different dealer fixed. When I had my media screen replaced, they damaged the A/C unit in I had to take my car in to have a repair that was done at a different dealer fixed. When I had my media screen replaced, they damaged the A/C unit in the back. Hayden took such great care of us. He was patient when I noticed the repair hadn't been done correctly (they fixed my A/C initially but the knob was still stuck), told me he didn't like how to other dealership handled the repair and wanted to redo the entire thing, and checked the car himself before it got back to me. He even called me DAILY to let me know that he hadn't forgotten about me and to reassure me that my car was in the "master tech's" hands. I hesitated to bring my car to the dealership because I worried it was going to be expensive, but he got the costs as far down as he could for me. I'll NEVER take my Crosstrek anywhere else now! More
We absolutely love our new Forester! Staff was great in assisting us throughout the process. The safety features built into the vehicle clinched the deal. assisting us throughout the process. The safety features built into the vehicle clinched the deal. More
Battery depleted My car was returned after the recall repair and AC line leak repaired and the battery was depleted. A 3 year old car , battery was fine when it went i My car was returned after the recall repair and AC line leak repaired and the battery was depleted. A 3 year old car , battery was fine when it went in, now have to replace it. Sorry,, only bad thing, repairs and recall just fine. More
Clean facility, great staff I always receive prompt professional service when taking my car in for service. Staff is friendly and knowledgeable. I received my vehicle at the time I always receive prompt professional service when taking my car in for service. Staff is friendly and knowledgeable. I received my vehicle at the time promised. More
Nice clean dealership. Fast service and friendly staff at HINE dealership. Nice clean waiting room while I waited for my car to be serviced. We would recommend this dealer t Fast service and friendly staff at HINE dealership. Nice clean waiting room while I waited for my car to be serviced. We would recommend this dealer to our friends. More
Hines Subaru staff are all courteous and knowledgeable. They get the job done in a minimum of time and it’s done right. We couldn’t be happier. They get the job done in a minimum of time and it’s done right. We couldn’t be happier. More
Not sure I purchased the Care Care warranty. Got a door ding within two weeks, and was told it wouldn't be covered. Told service our brakes squeled, and was t I purchased the Care Care warranty. Got a door ding within two weeks, and was told it wouldn't be covered. Told service our brakes squeled, and was told to make another appointment to handle that. More