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Hello Subaru of Temecula

Temecula, CA

4.7
247 Reviews

42050 DLR Drive

Temecula, CA

92591

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Showing 247 reviews

September 03, 2021

You did an excellent job . Friendly and respectful customer service.what more do you want me to say? Service is excellent. I like the car wash More

by pzchua
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Bravo
September 02, 2021

Phil Bravo, best service guy ever! Helped me out immensely when my car broke down. He got me help quick and they did a good job! More

by josephjames713
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Bravo
September 02, 2021

In working with Phil over the years I have found him to In working with Phil over the years I have found him to be friendly, helpful and caring. p.s. This review requires twenty five words or I can't subm More

by lindagreenholland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Bravo
September 01, 2021

I scheduled an appointment online. When i arrived I was told that i wasnt on this list and had no appointment and that i would need to schedule one for another day since they were booked. I drove away but More

by jasonthone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Phil Bravo
Sep 01, 2021 -

Hello Subaru of Temecula responded

Jasonthone, We apologize for the glitch in the scheduling of your appointment and are so glad you had the screenshot of the Appt. As far as "suddenly there was a slot available" ... it's not that it was suddenly, but we were 100% booked. We accomidated you because of the error - and please accept our sincere apology. As far as the external noise, we totally agree and are working on getting background music for the entire building. Thanks for your comments as we take them very seriously, Glad your recall was handled and on the road safely in your Subaru Sincerely, Eric Kelley - Service Director John Hine Temecula Subaru

September 01, 2021

This dealership was awesome and everyone involved with our experience was amazing. Billy, Jonathan, Erica and a few more. They made us feel like family and this was one of the easiest car buying me and my More

by helosrus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan ( Billys partner), Billy Hornaday, Erika Archila, Jon Kastner
August 31, 2021

My first visit to the dealership and I was impressed. Very polite and informed staff. The 12K service on my Outback was performed efficiently. I liked the video that the Mechanic sent me. More

by Robin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Bravo
August 31, 2021

the only reason its not 5 star took longer than i tought and appointment friday afternoon traffic bad at that time of day service writer was great and waiting room excellant More

by jforest1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Bravo
August 30, 2021

Second car bought here. Fast and friendly. Don’t know why any one would go any where else. They don’t do any dealer up charges due to COVID stuff like most other car dealers. More

by fountainfamily5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Hornaday
August 30, 2021

We live in Vista and always wait at the dealership for our car to be serviced. The service writers are very attentive to our needs and keep us informed as to where our car is in the process. This last tim More

by csanders50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Bravo
August 30, 2021

Great experience and great customer service. No issues and zero gimmicks just straight forward prices. Nothing else needs to be said but overall good comfortable place to buy a car. More

by shawn1332
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ervin “Dallas”, Todd Mackey, Erika Archila
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