Hello Subaru of Temecula
Temecula, CA
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the staff was great, very professional, yet friendly. My car looks fabulous! I don't know the name of the person who actually did the work, but he needs 5 stars too! car looks fabulous! I don't know the name of the person who actually did the work, but he needs 5 stars too! More
This is the second time I've been to this dealer for maintenance work (oil change, etc.). They are prompt, polite, and professional. Couldn't be happier. maintenance work (oil change, etc.). They are prompt, polite, and professional. Couldn't be happier. More
Fast, efficient and pleasant; but I do find these follow up surveys time consuming and annoying. It seems supervisory staff should be able to discern issues. If I have a complaint I would and will present up surveys time consuming and annoying. It seems supervisory staff should be able to discern issues. If I have a complaint I would and will present at the time. More
The service was performed relatively quickly. We offered to stay at the dealership and welcomed our ridiculously ill-mannered puppy to come inside. They made all of us feel welcome. However, we decided to w to stay at the dealership and welcomed our ridiculously ill-mannered puppy to come inside. They made all of us feel welcome. However, we decided to walk said ill-mannered puppy instead. More
Brian was our contact for all the work. He was fantastic!! He keep me aware of the entire process of a warranty repair (transmission) as well as the air bag recall work. Loaner car was excellent a fantastic!! He keep me aware of the entire process of a warranty repair (transmission) as well as the air bag recall work. Loaner car was excellent and we are very happy. More
The service manager and repair team are excellent. The girl who answers the phone is not a people person. She discouraged me from bringing my car in telling me the diagnostic fees are high and that my war girl who answers the phone is not a people person. She discouraged me from bringing my car in telling me the diagnostic fees are high and that my warranty would probably not cover them. I actually didnt make the appt because of what she said. My husband said to call again and make it. She was wrong and rude. More
Really pleasant experience. Santos was thorough and has excellent customer service. This my first time here and I feel confident my next visit will be just as good!!! excellent customer service. This my first time here and I feel confident my next visit will be just as good!!! More