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Hello Mazda of Temecula
Temecula, CA
245 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 245 reviews
February 23, 2023
We have had our Mazda for over 12 years and have never had anyone else service our car except Mazda. Tabitha is the best and has helped us with our services over most of the years. She has suggested neede had anyone else service our car except Mazda. Tabitha is the best and has helped us with our services over most of the years. She has suggested needed services in a timely manner to keep our Mazda in great working condition. For these reasons we will continue to come back and highly recommend to other Mazda owners. More
by shipkeys
Employees Worked With
Tabitha, reputation dotcom
January 24, 2023
I came here to get my 75k miles service completed. Jason was friendly and made sure I knew what was included in the package before signing off. Jason was friendly and made sure I knew what was included in the package before signing off. More
by chrisphan
Employees Worked With
Jason, reputation dotcom
January 18, 2023
I've been to their service Department and help and guidance was on point I like the fact that they send a video with all the suggestions, it's clear and legit. guidance was on point I like the fact that they send a video with all the suggestions, it's clear and legit. More
by Adal
Employees Worked With
Jason, reputation dotcom
December 23, 2022
Dealership is always great! Drew my service associate is alway great and keeps me posted of the progress. Great customer service! I love the fact that they provide a video of th Drew my service associate is alway great and keeps me posted of the progress. Great customer service! I love the fact that they provide a video of the car inspection. I would recommend Hello Mazda for all my car buying a service needs! I own two Mazdas! Vroom Vroom! More
by Diane K.
Employees Worked With
reputation dotcom
Verified CustomerNovember 10, 2022
(386) Mazda dealer in Temecula, CaliforniaClosed OVERVIEW CARS UPDATES REVIEWS PHOTOS ABOUT Reviews from the web Kelley Blue Book 4.5/5 445 reviews DealerRater 4.6/5 CaliforniaClosed OVERVIEW CARS UPDATES REVIEWS PHOTOS ABOUT Reviews from the web Kelley Blue Book 4.5/5 445 reviews DealerRater 4.6/5 218 reviews CarGurus 5/5 31 reviews Google review summary 5 4 3 2 1 4.3 (386) Reviews Allfinance 17 oil 17 business 14 family 13 +6 Sort by Most relevant Newest Highest Lowest Francisco Chavez 12 reviews a day ago NEW So I purchased a 2022 Mazda CX 9 for more than $50k. That's a lot of money to me! I am a disabled veteran and have been getting no help from this company. Let's start with there Non-service department! I have worked with the service manager … More Bibi Rosales 1 review·3 photos a week ago NEW The best car buying experience ever! Go see Alexa! She made the whole car buying experience super easy, as a first time buyer I was nervous on what to expect but she answered all my question and provided me with great information and was … More Anthony Cole 1 review·2 photos a month ago Update: More shady business practices and lies. Company comments on this review saying they want to resolve the issue and would be in contact with me and look at that almost 2 weeks later and no contact from the dealership. Stop trying to … More 1 Hello Mazda of Temecula (Owner) 2 months ago Anthony, we're sorry you feel you ended up with a bad experience, and we are currently working to resolve this issue with you. We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. You should be hearing from someone soon. Eric Tjoe 18 reviews·7 photos 3 months ago I bought my new 2022 Mazda 3 Hatch Premium from Hello Mazda of Temecula with no trade-in. I liked that the dealership did not charge over MSRP, and in these current market, that would really be appreciated by customers. They advertised it … More 1 Hello Mazda of Temecula (Owner) 3 months ago Thank you for your honest feedback. We strive to be customer friendly here at Hello Mazda of Temecula. Any positive or negative feedback will make us better. Congratulations on your new car purchase. Welcome to the Hello family ~Oscar, General Manager~ Francisco Chavez 12 reviews a day ago NEW So I purchased a 2022 Mazda CX 9 for more than $50k. That's a lot of money to me! I am a disabled veteran and have been getting no help from this company. Let's start with there Non-service department! I have worked with the service manager Tabitha and have been getting the run around! I took my Mazda in for all the issues that I had with my Mazda not even a month after I purchased it! The infotainment was acting up and not functioning properly. The radar wasn't properly functioning as well and wasn't tracking the distance properly when approaching a objects. The kicker was the smart city braking so the vehicle would prevent a collision the vehicle would stop for you to avoid acollision! This was the main reason i purchased the vehicle. I tool it back several times wen on a test drive with a technician and the technician found that the smart city braking didn't work. Tabitha didn't annotate it to the paperwork or my account and She claims it functioned as it was designed. I took it to another dealership and they "couldn't replicate the problem" supposedly. I'so I went back to Hello Mazda spoke with Erik, no help as well. I took another technician out and showed him the vehicle failed to perform again for the smart city braking.! I was told they couldn't add what the technician found because my vehicle was taken to into the service department for a different reason. I then spoke to the General manager Oscar and asked I need some help with this vehicle and all these issues. His words well I could sell you another car and take your vehicle in on trade. I was like you can see the service record that I had issues just after month of ownership! I am beyond ticked. I am stuck with an expensive paperweight. Oscar's help or fix was for me to lose $10k by rolling it into the next purchase! Yeah long story short if your a veteran take your hard earned money somewhere else very upset! Don't let them take you for a ride!!! More
by francisco.chavez81
Employees Worked With
Eric kelly service director, Tabitha gregavich service manager, reputation dotcom
August 23, 2022
Stay away from this dealership if you can. Shady practices since we bought our vehicle. What service department has a customers vehicle for over a week and doesn't touch it. No rental or anyth Shady practices since we bought our vehicle. What service department has a customers vehicle for over a week and doesn't touch it. No rental or anything. More
by Bweezy
Employees Worked With
reputation dotcom
March 25, 2022
Joke of a dealership! My wife bought car in to get fixed a fuse kept blowing with no load on it. They have car all day Service guy Drew had an attitude with my wife. any w My wife bought car in to get fixed a fuse kept blowing with no load on it. They have car all day Service guy Drew had an attitude with my wife. any way I get car back after all day in service. I check fuse when I get home from work fuse is blow with no load on it? Drew said it was fixed? I would not recommend this dealer. Also when I bought $35k car from them I asked if my wife could get a key chain for her key they said NO I said really a key chain. But salesman bought it for her. Salesman (Rene) was the only good thing about this place. More
by golferpaul
Employees Worked With
Drew, Eric Kelley
March 19, 2022
Had my 1st Oil change visit. My service person was Andrew Atherton and he was very professional and new how to make a person feel at home. Even had my car washed. The dealership My service person was Andrew Atherton and he was very professional and new how to make a person feel at home. Even had my car washed. The dealership keept everyone advised on the status of their car and they a nice waiting area with coffee, etc Highly recommend this Dealership. More
by dondedeaux
Employees Worked With
Jamie Perez, Son Huynh
