Hello Mazda of San Diego

Mary is a friendly service advisor. The courtesy driver (although I did not need to use it) was very friendly. Sometimes the other service advisors are not so friendly. The techs always do a wonderful jo (although I did not need to use it) was very friendly. Sometimes the other service advisors are not so friendly. The techs always do a wonderful job on my car. I always feel good when I leave the shop. More

I needed an emergency service on my car due to unexpected failure to start. M. Jackson facilitated the service, kept me informed of diagnostic progress and professionally handled all the paperwork to get me failure to start. M. Jackson facilitated the service, kept me informed of diagnostic progress and professionally handled all the paperwork to get me out as expeditiously as possible. More

I brought in my 2007 Mazda 3 with 130k miles for a general inspection and also because it was slow to start. Michael gave me some practical advice that I could use to both familiarize myself with the general inspection and also because it was slow to start. Michael gave me some practical advice that I could use to both familiarize myself with the problem as well as help assess my situation outside of the shop. He turned out to be right, just from a verbal description of the problems. He assumed it was a fuel pump issue, and after keeping the car overnight to test pressure, it turned out he was correct. But by the time I was on the phone with him the next morning he told me that there was a warranty that covered my car up to 150k miles. The cost of this repair, due to some complications, would have been $1,100, but because I took my car to the dealership, I walked away from this particular fix in great shape. Needless to say that a warranty would go unnoticed at a regular mechanic and that I'd be out well over a grand. Thanks Michael! More

I ask myself why I continue to take my Mazda to the dealership to get it serviced. I think about all those commercials on TV that promise so much for so little. But then I go and see Mary. Mary reco dealership to get it serviced. I think about all those commercials on TV that promise so much for so little. But then I go and see Mary. Mary recognizes me and remembers my name, every single time I go to service. She is always honest with me, makes sure I take advantage of loyalty cash, reminds me of stuff that needs to be done, and she never beats around the bush. I appreciate how she will tell me everything I need to know or do, no matter what. I am now on my second Mazda. Like the one before, I bought this one brand new from John Hine. I had a quick and easy sales experience, in fact for this newest one, we did all the negotiating, approvals, practically everything but signing the docs all over email. I bought a car from John Hine while I was at work. I think that's pretty cool. The Internet sales guy even did an appraisal estimate for the trade in. The collision center, top notch, so easy to deal with, as I now come to expect from every department at John Hine, no matter what I go there for. It is really awesome when they deal with your insurance company for you and just get the job done, and done perfect. I don't think I will ever go anywhere else to get my car taken care of, I can't think of a reason to give all this up. More

The last time we went to HINE Mazda for service we had a very bad experience with a female service advisor and we decide not to come back to MAZDA Hine service center again, however, we went PEP Boys and a very bad experience with a female service advisor and we decide not to come back to MAZDA Hine service center again, however, we went PEP Boys and a Chevron garage to get the car fixed, but after a couple of failed attempts, the garage told us to take the car back to the dealer. Against our will, we came back to MAZDA and that's were we meet Mike Hill. We experience such a great service from Michael Hill at HINE Mazda. He was always on time, pleasant, courteous and professional. Even when some parts did not show up on time, Michael was always in communication and most important available. Michael offered us fair service solutions and realistic timing and schedules which let me and my wife plan ahead and get organized. To our surprise the partes arrived way ahead of time and Mike contacted me immediately to let me know. You can tell he is on top of his game, he has knowledge and he knows what he is doing. Thanks to our experience with Mike Hill, our perception of HINE Mazda changed 180º for the better. Now is all good, we feel comfortable and happy to take our car back to HINE Mazda. For better or for worse, It is impressive how one person actions can make people change their minds about something or somebody, and in this case, Mike change our minds about our impression with HINE Mazda for the better. Keep hiring people like Mike Hill! More

John Mauer was a great salesman. He wasn't high pressure and answered all of my questions about the cars I was looking at. Ended up getting a great deal on a 2012 Mazda 3. pressure and answered all of my questions about the cars I was looking at. Ended up getting a great deal on a 2012 Mazda 3. More

Arien was great to work with during my car buying. He is friendly, honest and funny. He made it very easy to decide where I wanted to get my car from. Not to mention he went above and beyond to find me the friendly, honest and funny. He made it very easy to decide where I wanted to get my car from. Not to mention he went above and beyond to find me the exact car I wanted. I couldn't be happier in my new 2014 Mazda CX5. Thanks Arien! More

I came in for a routine oil change. I was told i needed tires and Brian explained what I needed and also recommended what i need. He also did researched and found me a great price for my tires and kept me tires and Brian explained what I needed and also recommended what i need. He also did researched and found me a great price for my tires and kept me up to date with the status of my service. And overall great experience. More

What a truly exceptional experience. I have never been so catered to when leasing my vehicle. THe professionalism and personality of Arien is nothing short of amazing! I feel like I leased from a family mem catered to when leasing my vehicle. THe professionalism and personality of Arien is nothing short of amazing! I feel like I leased from a family member. Informative and friendly approach, followed by a needs assessment and passion for the brand and life left this CEO very impressed. More

Great Dealership. I bought a Mazda 2 at John Hine Mazda. Arien Porter was extremely helpful and patient in helping me with all my questions. He is easy to talk to and very honest. He made sure I got the bes Arien Porter was extremely helpful and patient in helping me with all my questions. He is easy to talk to and very honest. He made sure I got the best deal and I couldn't be happier. I highly recommend Arien Porter for anyone looking to buy a new car. He is friendly and welcoming and has a passion for what he does. Thank you Arien for making it so easy to buy a new car. More