Hello Mazda of San Diego
San Diego, CA
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The entire service staff ever since I bought my Mazda Protege in December of 2001 has always been great! Steven has helped me numerous times I've lost count, but he always has an excellent attitude and e Protege in December of 2001 has always been great! Steven has helped me numerous times I've lost count, but he always has an excellent attitude and east coast sense of humor that I awesome. He definitely can relate to my car because he shared with me that his wife has the same car as me and has not had any major problems with it. I mentioned to Steven that I keep coming back to this dealership because of the consistent service on the sales and service side. Keep up the great work from a long time happy John Hine Mazda customer. More
We had been shopping for a used car for a few weeks and when we visited John Hine's dealership in Mission Valley we were treated with a high level of courtesy from the moment we arrived on the lot. There w when we visited John Hine's dealership in Mission Valley we were treated with a high level of courtesy from the moment we arrived on the lot. There was never a time we felt pressured and Dale took his time to listen to our needs and show us options that might work. Adam and Dave worked very hard to get our financing approved and we ended up with a beautiful 2010 Mazda 6!!! Please pass along our thanks to the John Hine team. We will definitely be back in the future and will be referring our friends. Thanks again to all of you for a great experience…. Lana More
A positive car buying experience, Arien was awesome and he was super helpful he took the time to show me all the features of the car. He has a good approach in terms of sales and that made the difference. he was super helpful he took the time to show me all the features of the car. He has a good approach in terms of sales and that made the difference. Kudos to Crystal in finance too! More
The service and attention provided by Mr. Steve Ayala to investigate the low tire pressure display on the dashboard was exceptional. This has been our first visit and we must say that all car service depa investigate the low tire pressure display on the dashboard was exceptional. This has been our first visit and we must say that all car service departments in the USA should follow his example. We will always visit John Hine Mazda for any service work. Kris Kantebet and Nirmal Kantebet More
Steven was so helpful and explained everything very thoroughly. I appreciated all of his help. I would gladly recommend people to come in for service at John Hine dealership. thoroughly. I appreciated all of his help. I would gladly recommend people to come in for service at John Hine dealership. More
I visited many dealerships in San Diego but made my purchase from John Hine. My experience with Dale was unbelievable he is an amazing salesman and person. He related to me and my situation and was ve purchase from John Hine. My experience with Dale was unbelievable he is an amazing salesman and person. He related to me and my situation and was very personable. He did perfect in my opinion at trying to sell me a vehicle but not shoving it down my throat like other dealers did. I understand that it is their job but he did amazing at walking the line of being respectful and pushing to make a sale. To be honest he really sold me and I bought my vehicle the same day. Which is impressive since I was not planning on making a purchase for another 3 months. So needless to say I am very impressed with Dale and will be referring all my friends to him if any are looking to make a new car purchase. But Dale wasn't the only person I had the privilege of dealing with Crystal was amazing as well. She was very helpful with the financing portion of my visit. She made everything amazingly easy for me and was honest with me. She didn't try and give me a lot of extra options that I don't need. It was refreshing dealing with such honest and kind people. I truly enjoyed my visit to John Hine Mazda and will be coming back for as long as I live in the area. More
From the moment we entered the lot Andres' friendly smile was already greeting us. He showed us many options and was ready and willing to show us anything we were interested in. Ultimately, his product smile was already greeting us. He showed us many options and was ready and willing to show us anything we were interested in. Ultimately, his product knowledge and expertise pointed us to the very best car for my personal needs. I was not expecting to have such a wonderful friendly car salesman, he really made my priorities the agenda. I know it was a good experience as I had mentioned in the dealership that no one will believe me when I tell them how quick and painless my car buying experience was. I'm a Mazda believer thanks to Andre. More
All the above employees we encountered yesterday were very friendly and personable. They all made us feel like we were important and not an interruption to their work. I work with the public, and I know very friendly and personable. They all made us feel like we were important and not an interruption to their work. I work with the public, and I know how difficult it can be to balance tasks and customer service. These employees did a fine job and should be thanked for their fine customer service skills. These young men are what keep customers coming back and happy with your services. More
We were extremely pleased with our experience for several reasons. We were able to purchase the car we had been looking for, for less than we had priced out, and unlike other car dealers we visited (Toyota reasons. We were able to purchase the car we had been looking for, for less than we had priced out, and unlike other car dealers we visited (Toyota Mission Gorge) Arien was very professional and did not pressure us in any way to buy the Mazda. Other dealers were slick and very pushy which totally turned us off. Arien knew about the car, was straightforward and very helpful! More
I was able to work with John and get all the questions answered that I had about the Mazda 6 I was interested in. He had great insight and recommendations. He also respected that I wasn't immediately wa answered that I had about the Mazda 6 I was interested in. He had great insight and recommendations. He also respected that I wasn't immediately wanting to make a decision and wanted to have my wife come down and see the car. John had his colleague, Rod, available the next day to help when my family came in because he wan't working that day. Rod was also extremely helpful and knowledgeable. In my experience it is rare to find service like that at a car dealership. Both were also very respectful and helpful in directing me to the trim level that was best for my needs and price. I didn't feel like they were wanting to up-sell me just for their benefit. When I purchased the car I was excited but there is always the painful part of the process when you go through the financing team to get signatures and choose additional warranty options. My experience there was excellent. Crystal was so friendly and didn't rush me through the process but was efficient in helping me pick what options were best for me. She made some great suggestions and I am very grateful for her help. Overall I don't think my experience could have been better, unless of course they gave me the car for free! I would definitely recommend this dealership to anyone considering a Mazda! More




