Hello Mazda of San Diego

Buying experience After requesting a price on a specific car by email, I met Michael Watkins at the dealership. He guided me through a test drive of the requested car, After requesting a price on a specific car by email, I met Michael Watkins at the dealership. He guided me through a test drive of the requested car, explained the features of the car and assisted with the trade in process, all the while making me feel he was my representative to the dealership, rather than an adversary. This ranks as my best experience buying a new car (one of many). More

Great car purchase experience We had a great sales representative named Rod, who took us on the initial test drive. We felt no pressure - he is very knowledgeable and personable an We had a great sales representative named Rod, who took us on the initial test drive. We felt no pressure - he is very knowledgeable and personable and we felt very comfortable dealing with him. He was also helpful with giving us an approximate price and approximate trade in value within minutes. We left the lot without feeling pressure to buy right then and there and feeling very good about the whole experience. Two days later, we went back to complete the purchase. Rod was there to help us through the entire transaction. Again, he was very courteous, sweet, and helpful. We had a deal in mind when we came in and he helped us work through the details and get the deal that we wanted. The next hurdle in every car purchase is the finance person. I also cringe when it comes to that step because of the reputation of add-ons and unexpected costs. Instead, Keith was friendly and funny, and saved us more money with a rebate that we didn't even anticipate. I would recommend this dealership and especially those two great guys. Oh, and we love the car, too! (We left behind our Honda Civic and drove away in a Mazda 3 hatchback - quite a difference in the fun factor)! More

Peter Rost was key in my Mazda purchase My husband guided a hesitant me into the Mazda dealership. I was ready to walk in and walk out since I didn't know much about Mazda and was set on hea My husband guided a hesitant me into the Mazda dealership. I was ready to walk in and walk out since I didn't know much about Mazda and was set on heading to the Acura dealership after having already visited Toyota, Honda and Car Max (Mini Cooper, Sonata, Lincoln Hybrid). I had several criteria in mind and when I saw the red with black wheels Mazda 3 in the showroom, I slowed down and decided to give Mazda a chance. The car shape was what I had in mind, but I knew nothing else about the car. That's where Peter stepped in. Unlike all the other experiences I had had with car salespeople, I felt that Peter thoroughly educated me. He answered all of my questions and supported my questions with a little sheet where he drew up the main points so that I could understand and remember the information. Then came the test drive. He started the test drive with a detailed walk-through of the tech package. Again, he was patient in answering my questions. I never felt rushed or that any question was a dumb one. On the test drive, it was helpful for me to be a passenger for the first 3 or so minutes and then switch over to the driver's seat. I appreciated both perspectives. I most appreciated the fact that Peter allowed me to call a friend from the car so that I could test the clarity of the phone connection as well as the voice commands. I was convinced I wanted a Mazda 3 by the end of the test drive. Peter's humor and straightforwardness helped us close the deal easily. There wasn't a lot of back and forth between us, Peter and the manager. A fair price was accepted and a few accessories were thrown in. The whole process went beyond pleasant,...it was refreshing. Thanks to Peter's thorough and clear explanations, I was able to decide on the Mazda 3. Had other dealerships gone into such depth, I might have considered another car first. Lastly, Peter's communication via text messaging (after we left the store) made it convenient to let him know when we would return. He told us he would follow through on something (getting the bumper guard put onto the car before we left with the car, if possible) and he did. Not only did he remember to make it happen but he texted me (as promised) to let me know it was getting done. At the other dealerships, I had to work harder than the seller. Here, it was the reverse. Peter worked hard to answer my questions and get my needs met, and we closed the deal on a gorgeous Mazda 3! Thank you! More

Great dealership We went to John Hine Mazda looking for a certified preowned mazda 3 and ended up getting a new one. Arien was very professional, knowledgeable and fri We went to John Hine Mazda looking for a certified preowned mazda 3 and ended up getting a new one. Arien was very professional, knowledgeable and friendly and didn't pressure us. I never expected such a great experience at a dealership. The staff were all friendly, the dealership was clean and Arien helped us through the whole process. We got the car we wanted with the coverage we needed at a great price too. I would definitely recommend John Hine Mazda to anyone and suggest they talk to Arien! More

Great Experience!!! I have been coming to this dealership for the past 2 years since I have moved to California. I have Mazda CX-7 2011. Since the first time I went in fo I have been coming to this dealership for the past 2 years since I have moved to California. I have Mazda CX-7 2011. Since the first time I went in for the oil change, I knew this will be my dealership from now on. Staff is always friendly and courteous. Nicole brand is my service advisor. I always request her since she knows what she is doing and always makes you feel welcomed. She always makes recommendations and educates you on the issue. I will not go to any other dealership for my service needs. Very satisfied with with the level of excellent customer service!!!!! Keep it up! More

John Hine the friendly I've purchased several cars all over the US. John Hine's sales team is the most friendly bunch I've known. I never felt "dealt" with or pressured to I've purchased several cars all over the US. John Hine's sales team is the most friendly bunch I've known. I never felt "dealt" with or pressured to buy anything I didn't want - including the type of car, options, accessories, etc. I had a great experience and now I'm a proud Mazda owner! More

Andre Just purchased a used Mazda 3 sedan from John Hine. Andre was our sales rep and he did a great job. He knew his stuff, was very helpful, courteous, an Just purchased a used Mazda 3 sedan from John Hine. Andre was our sales rep and he did a great job. He knew his stuff, was very helpful, courteous, and efficient. I would recommend John Hine and Andre to others. More

Great place! This place was awesome! As usual, we were only planning on test driving a vehicle for research and ended up buying a vehicle because of a great deal This place was awesome! As usual, we were only planning on test driving a vehicle for research and ended up buying a vehicle because of a great deal we were getting! We had 2 kiddos with us and their play area was AWESOME! It helped with passing a few hours there with ease. Great customer service and personable people! We live a bit of a drive from there, but will definitely be doing our service there. Way better service than any other we've ever experienced! More

Doing business with T.J. was nice! So, I spent a good 10 days going to almost every car dealership looking around and trying to find the perfect car to lease for my budget. Ended up get So, I spent a good 10 days going to almost every car dealership looking around and trying to find the perfect car to lease for my budget. Ended up getting the Mazda6 from T.J, and I should say, I feel very happy and satisfied with my decision. Unlike most of the other dealers I talked to in this 10 day adventure, T.J. did NOT try to play games or rip me off by trowing high numbers at me. He simply listen to what I needed and what I wanted to spend (which was a reasonable number), talked to his manager, and came back to me with an offer exactly as good as I wanted it to be. I definitely felt good about it, and signed the deal with him. If you are a smart shopper, you would appreciate honesty and straight-forward deals. Thumbs-up T.J. Keep it up man. I highly recommend working with T.J. if you are thinking about a Mazda. More

New Mazda s Grand Touring 5 door owner Excellent experience, got exactly the car and options I was looking for at competitive price, which was broken down in detail. Thank you, Michael Watk Excellent experience, got exactly the car and options I was looking for at competitive price, which was broken down in detail. Thank you, Michael Watkins More