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Hello Kia of Valencia

Valencia, CA

Overview
Reviews
4.7
127 Reviews
Call Dealership (833) 511-8745

24095 Creekside Rd

Valencia, CA

91355

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Showing 127 reviews

March 29, 2023

Just had my 16000 mile check everything was awesome, great service helpful people, and fast service. More

by Shlbyjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel B., and Manny, Reputation Dotcom
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Mar 31, 2023 -

Hello Kia of Valencia responded

Hello, Thank you for the five stars! We're happy to hear you had a positive experience with our team at Kia of Valencia. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 27, 2023

Excellent Service from top to bottom, from customer care providers to the service technicians! And I love the video summary of service they provide. I can’t say enough about the experience here. Best car se More

by Anthony S.
Recommend Dealer
Yes
Employees Worked With
Deana, Alexandra, Reputation Dotcom
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March 27, 2023

The staff is very knowledgeable and the service is excellent. Alex on the service team is terrific. More

by Cherylbrown333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reputation Dotcom
Report | Print
March 27, 2023

Luis, Sabrina and Laura were great. They made my new lease a nice experience.. thanks More

by dmgandara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reputation Dotcom
Report | Print
March 24, 2023

Great friendly customer service. Jody was amazing he really gave you comfort and reassurance while waiting More

by Gennie.m87
Recommend Dealer
Yes
Employees Worked With
Jody
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March 23, 2023

Very friendly and professional my agent was the best and Knowledgeable and very professional. Thank you More

by helenbenjamin22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexandra
Report | Print
Mar 30, 2023 -

Hello Kia of Valencia responded

Hello! Thank you for letting us know how we did during your visit to Kia of Valencia. We are delighted to have provided you with such a positive experience! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Kia of Valencia. If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

Mar 30, 2023 -

helenbenjamin22 responded

Thank you

March 22, 2023

The service department was very thorough and provides a print if what was completed and recommended. The technician also explained why she did not rotate the tires. Very friendly. More

by richgomez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reputation Dotcom
Report | Print
Mar 30, 2023 -

Hello Kia of Valencia responded

Hello, Thank you for taking the time to let us know how your experience was with Kia of Valencia. We appreciate the five-star review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 12, 2023

Great customer service, I will defitely will be bringing my car back, my adviser Alexandra was great as well. More

by Evelynmg5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra , Reputation Dotcom
Report | Print
Mar 22, 2023 -

Hello Kia of Valencia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Kia of Valencia. We look forward to your next visit! Take care!

March 10, 2023

Chad was my service manager and was very helpful. It was great getting a video of what repairs needed to be done and also checked the entire car… even the tires. More

by Rebecca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
Mar 14, 2023 -

Hello Kia of Valencia responded

Hi Rebecca, We are so happy to read such a great review about Kia of Valencia! We're so glad you found our staff supportive during your visit. Your feedback is appreciated, and we sincerely thank you for your time in writing this review. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 08, 2023

Thank you, Kia of Valencia, for taking care of my car. I appreciate your speed and accuracy. More

by n2lvmg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody the service advisor
Report | Print
Mar 22, 2023 -

Hello Kia of Valencia responded

Hi! Thank you for taking the time to let us know how we did. We hope you have a great day!

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