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Hello Kia of Valencia

Valencia, CA

4.7
127 Reviews

24095 Creekside Rd

Valencia, CA

91355

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Showing 127 reviews

November 19, 2022

They were very helpful, explained everything clearly and I like the video of the inspection. They were also patient when I ran a few minutes late after closing to pick up my car. My representative went very More

by Char
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Reps, Shuttle Driver, Reputation Dotcom
Dec 28, 2022 -

Hello Kia of Valencia responded

Hi Char! Thank you so much for this stellar review! We appreciate your business and are thrilled to hear of your positive experience at Hello Kia of Valencia. We hope you have a wonderful New Year!

November 12, 2022

The service was great. The video that was sent was very helpful and it showed any problems that the car might have at inspection. Very happy with the service personnel a More

by lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan. Van driver, Reputation Dotcom
Nov 15, 2022 -

Hello Kia of Valencia responded

Hi Lynn! Thank you for letting us know how we did! We love to hear that our customers are receiving world-class customer service from Megan and that your service experience was positive at Kia of Valencia. We are always happy to assist you if anything else arises. Take Care, Your Kia of Valencia Team

November 12, 2022

Great and fast service. Personal was nice and accommodating. They came to me and was awesome! More

by Renedelgadillo818@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reputation Dotcom
Nov 16, 2022 -

Hello Kia of Valencia responded

Hi Rene, Thank you so much for the five-star review! I am happy to hear our staff provided excellent service while you were here. We love to listen to our customer's feedback, whether it is positive or negative. We genuinely strive to provide the best service to all of our customers. If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

November 09, 2022

If you’re in the market for a Kia, look no further. This dealership is the real deal. As mentioned on their website and reviews, they charge no mark ups. They are all about customer service and providi More

by The Seos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nico Marino, Reputation Dotcom
Nov 13, 2022 -

Hello Kia of Valencia responded

The Seos, Thank you for your kind review! We appreciate you taking the time to give us five stars, and we are very happy to hear that your experience at Kia of Valencia was exceptional. We genuinely care about all of our customers. This feedback lets us know how we are doing, and we are proud to hear that Nico provided world-class customer service. We hope you enjoy your new 2023 Sorento Hybrid. If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

October 15, 2022

After going to so many dealers, we visit Valencia KIA and was a big surprise, the process so easy and they acomódate our need while the vehicle was in transit, we waited two weeks and they delivered. Other More

by csortot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reputation Dotcom
October 05, 2022

The experience with the service department was really nice. They were professional and explained me the whole process. Also, I loved the fact that they send you videos about your car and about any recome More

by luisbc5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reputation Dotcom
Oct 12, 2022 -

Hello Kia of Valencia responded

Hi Luis! Thank you so much for taking the time out of your day to leave us a great review! We strive to deliver 100% customer satisfaction and we are so glad you received just that! We look forward to servicing your car again!

October 04, 2022

Went to take my Stinger in due to the chrome trim starting to fade on one side. They went ahead and replaced it under warranty but they also replaced the other side too as the technician noticed it w More

by Ownallday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reputation Dotcom
Oct 12, 2022 -

Hello Kia of Valencia responded

Thank you so much for taking the time out of your day to leave us a great review! We strive to deliver 100% customer satisfaction and we are so glad you received just that! We look forward to servicing your Kia Stinger again!

September 19, 2022

I’d first off like to say Ingrid and Kia of Valencia are as good as it gets. I brought my Optima Hybrid in for some hefty repairs a month ago, but another issue sparked up. They were incredibly accommodatin More

by Sgeirman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ingrid, Reputation Dotcom
Oct 01, 2022 -

Hello Kia of Valencia responded

We truly appreciate hearing we're "as good as it gets" and have earned your business! I'm sure Ingrid will be proud that she exceeded your expectations, and we thank you for taking time to post such a wonderful 5-star review of your service experience here. See you next time! - the Hello service team at Kia of Valencia

September 18, 2022

I absolutely love Kia of Valencia. I live in palmdale and I don't think I will ever go back to palmdale Kia. I was treated amazing!!! Better than I could imagine. More

by Thatgirljasy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandra, Reputation Dotcom
Sep 20, 2022 -

Hello Kia of Valencia responded

We are so glad that you enjoyed your experience with us! We truly appreciate you taking the time out of your day to let us know about your experience!

September 18, 2022

The entire staff were phenomenal from the first phone call to the day we picked up the car. More

by gregkossoff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daisy, Nico, Keith and Brandon, Reputation Dotcom
Sep 20, 2022 -

Hello Kia of Valencia responded

We are so glad that you enjoyed your experience with us! We truly appreciate you taking the time out of your day to let us know about your experience!