Heller Motors
Pontiac, IL
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Awesome job by Heller Motors! This was my first experience of buying a vehicle from farther than just my surrounding states but the folks at Heller made it easy. Jeremy answered all my questions an experience of buying a vehicle from farther than just my surrounding states but the folks at Heller made it easy. Jeremy answered all my questions and got approval to include the missing OEM cargo bed divider with the deal. Then working with Keith to get everything to my local financing in a timely matter, scheduling delivery from Illinois to Alabama and finally taking delivery from the truck driver. All great stuff, but here is the real test of a good company: The included cargo divider ended up being the wrong item and the proper one is much higher price but Heller took care of it and had the proper one shipped and the incorrect one shipped back. That is the mark of a company who cares! Thank you. More
They ripped me off for several thousand dollars They lied to me and ripped me off for several thousand dollars. I went in to buy a stock Jeep Grand Cherokee Ltd. They sold me a specially ordered j They lied to me and ripped me off for several thousand dollars. I went in to buy a stock Jeep Grand Cherokee Ltd. They sold me a specially ordered jeep that was used as a rental that had several stock features removed and misled me on what I was buying . Then when I called and complained, they laughed about it and told me they would sell me the features that it lacked or another one but I was stuck with the jeep I bought More
Fantastic experience from start to finish. Eric Prendergast went out of his way to find the truck to suit me and Jason McKeon was the friendliest and most professional sales manager I've ever met. Prendergast went out of his way to find the truck to suit me and Jason McKeon was the friendliest and most professional sales manager I've ever met. More
Absolutely Top Notch!!! Recently purchased a 2017 Grand Cherokee Summit and I could not be happier. I traveled 8 hours round trip for the vehicle as I was uncomfortable with Recently purchased a 2017 Grand Cherokee Summit and I could not be happier. I traveled 8 hours round trip for the vehicle as I was uncomfortable with delivery sight unseen and I would not hesitate to purchase my next vehicle that way. The vehicle was just as Brad described, if not better. Jeff in financing was also a pleasure to work with and made everything as painless as possible. I will be adding Heller Motors and Brad and Jeff to my contacts for my next vehicle. You wont be disappointed, thank you both very much! More
CHOP SHOP STOLE PARTS FROM MY JEEP NEWEST REVIEW Heller Motors in Pontiac, Illinois stole parts off my Jeep when it was in for repairs. They removed parts off my Jeep & did not return NEWEST REVIEW Heller Motors in Pontiac, Illinois stole parts off my Jeep when it was in for repairs. They removed parts off my Jeep & did not return them at the time of removal, nor have they returned them, thinking I wouldn't notice, since it's underneath my Jeep! I know my Jeep and I know what was there and what was stolen. There is a term for businesses that do that - a Chop Shop. They refuse to return them and have used every con, every line they can. They even lied and said that the parts missing on my Jeep, are not available. My Jeep is a Special Edition, only 482 distributed in the US. It doesn't have the same thing as another, new Wrangler in their service dept. AVOID THIS PLACE AT ALL COSTS! My advice to anybody that has taken their vehicle in for service here, look at your vehicle, inside and out, underneath your vehicle; especially if you have an SUV. More
Excellent Buying Experience Frank Turner @ Heller Motors Pontiac IL provided an overall excellent buying experience. During entire process Frank was polite, timely and thorough i Frank Turner @ Heller Motors Pontiac IL provided an overall excellent buying experience. During entire process Frank was polite, timely and thorough in all aspects of the experience with text/email, phone calls and in person. During in person discussions and at time of purchase, Frank and the leadership team, were pleasant and always professional. I will absolutely recommend Frank @ Heller Motors! Joe D More
Great experience we traveled over an hour to buy a new Pacifica from Heller because of all the good words people have said about them. And the experience was very frie we traveled over an hour to buy a new Pacifica from Heller because of all the good words people have said about them. And the experience was very friendly and respectful. Jeremy Mehrkens was a wonderful person to deal with and very helpful. We will definitely be buying for Heller motors and Jeremy again. More
All around easy experience Jeff at Heller Motors made the car buying process as easy as I've experienced. Everything about the car was as described and their were no surprises w Jeff at Heller Motors made the car buying process as easy as I've experienced. Everything about the car was as described and their were no surprises when I got to the dealership (I travelled from out of town to purchase the car). Would definitely use them again. More
Good Buying Experience It was great to work with Kyle on the purchase of our Elantra. No pressure sales and complete transparency on costs. Highly recommend him and Heller i It was great to work with Kyle on the purchase of our Elantra. No pressure sales and complete transparency on costs. Highly recommend him and Heller if you are looking to purchase a vehicle. More
Nice Journey!! The Journey looks great. Its that guy standing in front of it.......Lordy! Had a great purchasing experience! Would recommended to anyone. Go to Helle The Journey looks great. Its that guy standing in front of it.......Lordy! Had a great purchasing experience! Would recommended to anyone. Go to Heller's!! More