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Heller Motors

Pontiac, IL

4.1
72 Reviews

720 S Deerfield Rd

Pontiac, IL

61764

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Showing 72 reviews

October 12, 2023

Purchased a Ram Classic. I probably spoke and visited with 20 dealerships and looked at over 100 Rams and Nissian Frontiers. I bought from here because the prices were well b More

by tproctor930
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The transportation department , Joe Andres, Jeff Stearns
Oct 12, 2023 -

Heller Motors responded

Tyler, if there was an emoji for jumping up and down, we would use it here! Everything you've said in your review should be standard in this industry, but until it is, we'll be happy to stand out and deliver great vehicles to great customers like you! Enjoy your Ram 1500, we know you're going to love it. And see you next time! :)

Oct 12, 2023 -

tproctor930 responded

Just calling it how it was. Will definitely see you guys next time 😉

September 14, 2023

Salesman was ok. One and only Key fob was in aftermarket cover and was broken when I took it out of the cover when I got home. Had to put it back in the aftermarket c More

by Chance
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Andres
September 13, 2023

Great Experience! Sales and Service were wonderful to work with! Service went way above and beyond! I would definitely recommend this dealership. More

by mit
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rod Sykes
August 02, 2023

I purchased a Rivian and traded in a Tesla. The experience was professional, efficient and pleasant. They followed through with what they promised. Great to work with Mike Gannon, John Brown More

by joss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Gannon, John Brown, Jeff Butcher
Aug 03, 2023 -

Heller Motors responded

Joss, thanks for choosing Heller! We enjoyed working with you, and we hope you're enjoying the Rivian (and the gas $$ savings)!

May 16, 2023

Issues since day one - missing locking lug nut, chipped windshield, not detailed, the list goes on. For a 2022 jeep grand Cherokee. I should have taken my business anywhere but here More

by Jake.medtro
Recommend Dealer
No
Employees Worked With
Eric
May 16, 2023 -

Heller Motors responded

Jake, one of our managers is reaching out now.

March 21, 2023

Do Not trust them! They will dump there bad purchases onto you and they will say your at fault for not noticing! They will swap the vins last minute if you don't pay at More

by josephreubart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Andres
Mar 22, 2023 -

Heller Motors responded

Thank you for reaching out, we are sorry you weren't happy with your experience with us. We would love to get your information so we can reach out to you and help resolve your issues. Or if you prefer just reach out to any of our sales managers at 815-842-1128.

March 16, 2023

I found a used 2014 Jeep Cherokee at Heller Motors in Pontiac, IL, that I really liked on Cars.com. I contacted the dealership through Cars and a salesman, Justin, called right away. I drove over 2 hours More

by DSEngland
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Gillard
February 23, 2023

I purchased a 2014 Cadillac Escalade from this dealership, and from the beginning, it was nothing short of stellar service!! Ryan Cox (my salesperson) had the keys & vehicle ready to be test drive More

by Lbrt_byrd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Cox
Feb 24, 2023 -

Heller Motors responded

Albert, we're so glad you picked us for your vehicle purchase, and it was our pleasure to assist you. As you know, sometimes a problem will occur with a used vehicle regardless of how intensive our inspection process is before the sale. Thank you for your patience in that regard - we appreciate it. We hope you enjoy years of safe, happy driving in your Escalade, and when you're ready for something new, we'll be here!

December 07, 2022

The sales staff was very knowledgable, pleasant, and no pressure. It was a pleasant experience. More

by RL4589
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glen, Keith, Justin Gillard
Dec 08, 2022 -

Heller Motors responded

RL - we believe car-buying doesn't have to be a stressful chore! Glad we could help and make it pleasant! Thanks for your purchase, and we hope you'll come back to us next time as well.

November 16, 2022

Great experience. Both sales and finance were very helpful and easy to work with. We will be back! More

by daveham86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith , Kyle Fajardo
Nov 17, 2022 -

Heller Motors responded

Dave, thanks for trusting Kyle, Keith and the rest of our team to assist you in buying your Grand Cherokee. We enjoyed working with you and Courtney and we appreciate your business!

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