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Heller Motors
Pontiac, IL
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Purchased a Ram Classic. I probably spoke and visited with 20 dealerships and looked at over 100 Rams and Nissian Frontiers. I bought from here because the prices were well b I probably spoke and visited with 20 dealerships and looked at over 100 Rams and Nissian Frontiers. I bought from here because the prices were well below KBB fair market value and NADA. I didn't have to have a trade in or finance with them or jump through any hoops to get the price listed on their website. I bought this vehicle over the phone and never even met Joe. I live 200 Miles away. Never the less we reviewed several vehicles and I came to a decision. I had an OTD price in minutes with no surprises. It helped that the website is navigatable and informative before I even called. The YouTube videos are awesome. Delivery was fast and friendly. This is my dealership now and I have never even seen it. I love my truck. More
Salesman was ok. One and only Key fob was in aftermarket cover and was broken when I took it out of the cover when I got home. Had to put it back in the aftermarket c One and only Key fob was in aftermarket cover and was broken when I took it out of the cover when I got home. Had to put it back in the aftermarket case to keep it together. Kind of a safety concern if I have to use the emergency key. Salesman said he would price one for me lol now that the deal was done. If I noticed prior to the sale obviously they would have taken care of it. More
Great Experience! Sales and Service were wonderful to work with! Service went way above and beyond! I would definitely recommend this dealership. Sales and Service were wonderful to work with! Service went way above and beyond! I would definitely recommend this dealership. More
I purchased a Rivian and traded in a Tesla. The experience was professional, efficient and pleasant. They followed through with what they promised. Great to work with Mike Gannon, John Brown The experience was professional, efficient and pleasant. They followed through with what they promised. Great to work with Mike Gannon, John Brown and Jeff Butcher. I would highly recommend this dealership. Thank you More
Issues since day one - missing locking lug nut, chipped windshield, not detailed, the list goes on. For a 2022 jeep grand Cherokee. I should have taken my business anywhere but here windshield, not detailed, the list goes on. For a 2022 jeep grand Cherokee. I should have taken my business anywhere but here More
Do Not trust them! They will dump there bad purchases onto you and they will say your at fault for not noticing! They will swap the vins last minute if you don't pay at They will dump there bad purchases onto you and they will say your at fault for not noticing! They will swap the vins last minute if you don't pay attention. They will sell you a car with locking lug nuts without the key and won't tell you. Than brag about saving you money to have them removed. I got lucky and both my tires blew out a week after purchase and I brought it back to them. If I brought it somewhere else I would of been charged over $700 ( there number). I could go on and on how they completely screwed me over. I was way to trusting. Don't trust them. Can't stress that enough More
I found a used 2014 Jeep Cherokee at Heller Motors in Pontiac, IL, that I really liked on Cars.com. I contacted the dealership through Cars and a salesman, Justin, called right away. I drove over 2 hours Pontiac, IL, that I really liked on Cars.com. I contacted the dealership through Cars and a salesman, Justin, called right away. I drove over 2 hours to get there and test drove it. I bought it outright with no hassle at all. They delivered it with new tires and alignment in a couple of days! They even filled the gas tank! I'm very happy! Great user format and search, Cars! This was my first time, but I'll be sure to use Cars again. Thank you! More
I purchased a 2014 Cadillac Escalade from this dealership, and from the beginning, it was nothing short of stellar service!! Ryan Cox (my salesperson) had the keys & vehicle ready to be test drive dealership, and from the beginning, it was nothing short of stellar service!! Ryan Cox (my salesperson) had the keys & vehicle ready to be test driven when I arrived!! Afterwards, he introduced me to Jake (Heller) who provided me with all the financing information I needed to make an informed decision on my purchase. But at no-point did they pressure me to do anything (which was well appreciated)! They always made me feel like I had the final decision on what I wanted to do (no matter what my decision was). Needless to say, I purchased the vehicle, and shortly afterwards when I had a problem with the car, not only did they service it for free, but Jake gave me a complimentary vehicle to accommodate me while it was being repaired (unbelievable)!! I drove 1hr to do business with these guys, and would do it again if I had to. I'd recommend them ANYDAY to buy a car from! Thanks Ryan & Jake for giving me such an exhilarating car buying experience. Keep up the good work. Until next time...😎👍🏼 More