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Heller Motors
Pontiac, IL
69 Reviews
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Showing 69 reviews
November 04, 2024
Would definitely send business to Heller again. I drove 3 hours to see a vehicle they had. I was greated right away upon arriving. The entire staff was courteous and helpful. I was a bit indeci I drove 3 hours to see a vehicle they had. I was greated right away upon arriving. The entire staff was courteous and helpful. I was a bit indecisive and my salesperson Bob took the time to pull 5 or 6 trucks out for me. They evaluated my trade and handed me my keys back. So many dealers hold them for ransom these days. Through the entire process there was no pressure. We talked about all sorts of things like old friends. It was refreshing to find a team and dealership that understands how to treat customers like people and not just a deal. Thanks for being better than so many others. More
by brandon.plock
Employees Worked With
Bob Corrie
August 11, 2024
I found the car on Cars. com and traveled 3 hours to pick it up. Pricing and trade were negotiated over the phone and there were no surprises when I arrived. The vehicle I was com and traveled 3 hours to pick it up. Pricing and trade were negotiated over the phone and there were no surprises when I arrived. The vehicle I was purchasing was exactly as described and they didn't try to tack on any extra fees or services like other dealerships I had contacted. Eric and Jake were awesome and the whole deal only took 30 minutes which included my test drive. I can't overstate how easy they made the whole process. The travel distance was well worth it and they will be the first dealership I check next time I need a vehicle. More
by lcronin
Employees Worked With
Eric Prendergast, Jake Heller
June 18, 2024
I located a vehicle on Carmax and purchased it from Heller Motors. The salesman and finance guru both were very very focused on my transaction. I would say their assistance was timely, accurate and m Heller Motors. The salesman and finance guru both were very very focused on my transaction. I would say their assistance was timely, accurate and most important complete. The finance papers had to be redone due to my incomplete information; this was handled almost immediately, no delay. My advice if you are buying from this dealer is to let them do whatever is necessary. Jake even processed the license application for an out-of-state sale. Very satisfied. More
by JP
Employees Worked With
Jeremy, Jake
March 25, 2024
Awesome Experience! I purchased a used car from Heller Motors (fantastic salesman Joe Andres) site unseen. Never thought we could do this with confidence, but Joe answe I purchased a used car from Heller Motors (fantastic salesman Joe Andres) site unseen. Never thought we could do this with confidence, but Joe answered all questions, took lots of pics even took us for a facetime test drive! Jeff Butcher made the paperwork super easy with online docs. And John Warren made shipping easy and cheap!! Could not be happier with our experience! More
by Jamescarr
Employees Worked With
John Warren, transportation, Joe Andres, Jeff Butcher
March 21, 2024
DO NOT BUY ANYTHING FROM THIS DEALERSHIP. I purchased a 2017 Hyundai accent from these guys, paid for the car but before i was able to take possession they said they had to "fix" a few issues I purchased a 2017 Hyundai accent from these guys, paid for the car but before i was able to take possession they said they had to "fix" a few issues on the car. I was able to drive the car for one month before my car started having issue and my check engine light came on. Turns out they "fixed" my car by replacing the catalytic convertor with one from EBAY! After a year of dealing with these guys they finally told me they would not do anything to make this right, and that my extended warranty that i spend thousands on would also not cover this. I am now on the hook for paying over $1300 dollars to have this replaced with the correct parts. Please if you want to buy a vehicle that is not fixed with EBAY parts do not buy from here! More
by Javier Montes
Employees Worked With
Lezlie Brannan, Joe Andres, Greg McCandless, Jeremy Mehrkens, Justin Gillard, John Brown, Bob Corrie, Jeff Butcher, Kyle Fajardo, Jeff Stearns
January 15, 2024
Purchased a vehicle from this dealership from another state. Joe Butcher walked me through the entire process, financial, shipping, etc. Went very smoothly. Shipping went great, in spite of a snowstorm, state. Joe Butcher walked me through the entire process, financial, shipping, etc. Went very smoothly. Shipping went great, in spite of a snowstorm, flawless drop off for the Ford GT500. Mr. Butcher arranged everything. The new age of car buying! Lol! Can't thank him enough, my dream car. More
by MI Shelby Lover
Employees Worked With
Jeff Butcher
November 06, 2023
I was sent pictures of a vehicle that wasn’t detailed and was told a deposit was needed before they would detail the vehicle and send new pics. I explained that I am 760 miles away and would not take that st was told a deposit was needed before they would detail the vehicle and send new pics. I explained that I am 760 miles away and would not take that step 1st. Was contacted be email on the 2nd and advised the truck would be detailed and new pics would be sent by the end of the day. Today is the 6th and have yet to receive any further communication regarding this vehicle. Very poor potential customer service!!! Wm. Anthony Loteck More
by Tloteckk9
Employees Worked With
Kyle Fajardo
October 12, 2023
Purchased a Ram Classic. I probably spoke and visited with 20 dealerships and looked at over 100 Rams and Nissian Frontiers. I bought from here because the prices were well b I probably spoke and visited with 20 dealerships and looked at over 100 Rams and Nissian Frontiers. I bought from here because the prices were well below KBB fair market value and NADA. I didn't have to have a trade in or finance with them or jump through any hoops to get the price listed on their website. I bought this vehicle over the phone and never even met Joe. I live 200 Miles away. Never the less we reviewed several vehicles and I came to a decision. I had an OTD price in minutes with no surprises. It helped that the website is navigatable and informative before I even called. The YouTube videos are awesome. Delivery was fast and friendly. This is my dealership now and I have never even seen it. I love my truck. More
by tproctor930
Employees Worked With
The transportation department , Joe Andres, Jeff Stearns
September 14, 2023
Salesman was ok. One and only Key fob was in aftermarket cover and was broken when I took it out of the cover when I got home. Had to put it back in the aftermarket c One and only Key fob was in aftermarket cover and was broken when I took it out of the cover when I got home. Had to put it back in the aftermarket case to keep it together. Kind of a safety concern if I have to use the emergency key. Salesman said he would price one for me lol now that the deal was done. If I noticed prior to the sale obviously they would have taken care of it. More
by Chance
Employees Worked With
Joe Andres
September 13, 2023
Great Experience! Sales and Service were wonderful to work with! Service went way above and beyond! I would definitely recommend this dealership. Sales and Service were wonderful to work with! Service went way above and beyond! I would definitely recommend this dealership. More
by mit
Employees Worked With
Rod Sykes
