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Heller Motors
Pontiac, IL
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I found my jeep online at Heller Motors. They made Everyting smooth and easy as possible, from negotiation to finance to details about how to proceed as I was in a different state. Got the J They made Everyting smooth and easy as possible, from negotiation to finance to details about how to proceed as I was in a different state. Got the Jeep shipped to my house and was as easy a purchase as any I’ve ever had. Thanks Heller Motors More
Drove an hour and a half to view a car. Payton was very responsive over text and made sure I knew what I was I for! When I arrived the car was out and ready to test drive! They made the pro Payton was very responsive over text and made sure I knew what I was I for! When I arrived the car was out and ready to test drive! They made the process so easy and seamless and helped me a lot as someone with below average credit. I got the car I fell in love with and I am so happy about it! They even kept the interior LED lights I had asked them to keep! Payton was really nice and made sure everything went smooth! Highly recommend!! More
Highly recommend Heller Motors! Very kind staff that made a usually hectic process feel seamless. Truly have no complaints about this dealership and also very happy with the quality Very kind staff that made a usually hectic process feel seamless. Truly have no complaints about this dealership and also very happy with the quality of my purchase! Thanks a lot to everyone at Heller :) More
Would definitely send business to Heller again. I drove 3 hours to see a vehicle they had. I was greated right away upon arriving. The entire staff was courteous and helpful. I was a bit indeci I drove 3 hours to see a vehicle they had. I was greated right away upon arriving. The entire staff was courteous and helpful. I was a bit indecisive and my salesperson Bob took the time to pull 5 or 6 trucks out for me. They evaluated my trade and handed me my keys back. So many dealers hold them for ransom these days. Through the entire process there was no pressure. We talked about all sorts of things like old friends. It was refreshing to find a team and dealership that understands how to treat customers like people and not just a deal. Thanks for being better than so many others. More
I found the car on Cars. com and traveled 3 hours to pick it up. Pricing and trade were negotiated over the phone and there were no surprises when I arrived. The vehicle I was com and traveled 3 hours to pick it up. Pricing and trade were negotiated over the phone and there were no surprises when I arrived. The vehicle I was purchasing was exactly as described and they didn't try to tack on any extra fees or services like other dealerships I had contacted. Eric and Jake were awesome and the whole deal only took 30 minutes which included my test drive. I can't overstate how easy they made the whole process. The travel distance was well worth it and they will be the first dealership I check next time I need a vehicle. More
I located a vehicle on Carmax and purchased it from Heller Motors. The salesman and finance guru both were very very focused on my transaction. I would say their assistance was timely, accurate and m Heller Motors. The salesman and finance guru both were very very focused on my transaction. I would say their assistance was timely, accurate and most important complete. The finance papers had to be redone due to my incomplete information; this was handled almost immediately, no delay. My advice if you are buying from this dealer is to let them do whatever is necessary. Jake even processed the license application for an out-of-state sale. Very satisfied. More
Awesome Experience! I purchased a used car from Heller Motors (fantastic salesman Joe Andres) site unseen. Never thought we could do this with confidence, but Joe answe I purchased a used car from Heller Motors (fantastic salesman Joe Andres) site unseen. Never thought we could do this with confidence, but Joe answered all questions, took lots of pics even took us for a facetime test drive! Jeff Butcher made the paperwork super easy with online docs. And John Warren made shipping easy and cheap!! Could not be happier with our experience! More
DO NOT BUY ANYTHING FROM THIS DEALERSHIP. I purchased a 2017 Hyundai accent from these guys, paid for the car but before i was able to take possession they said they had to "fix" a few issues I purchased a 2017 Hyundai accent from these guys, paid for the car but before i was able to take possession they said they had to "fix" a few issues on the car. I was able to drive the car for one month before my car started having issue and my check engine light came on. Turns out they "fixed" my car by replacing the catalytic convertor with one from EBAY! After a year of dealing with these guys they finally told me they would not do anything to make this right, and that my extended warranty that i spend thousands on would also not cover this. I am now on the hook for paying over $1300 dollars to have this replaced with the correct parts. Please if you want to buy a vehicle that is not fixed with EBAY parts do not buy from here! More
Purchased a vehicle from this dealership from another state. Joe Butcher walked me through the entire process, financial, shipping, etc. Went very smoothly. Shipping went great, in spite of a snowstorm, state. Joe Butcher walked me through the entire process, financial, shipping, etc. Went very smoothly. Shipping went great, in spite of a snowstorm, flawless drop off for the Ford GT500. Mr. Butcher arranged everything. The new age of car buying! Lol! Can't thank him enough, my dream car. More
I was sent pictures of a vehicle that wasn’t detailed and was told a deposit was needed before they would detail the vehicle and send new pics. I explained that I am 760 miles away and would not take that st was told a deposit was needed before they would detail the vehicle and send new pics. I explained that I am 760 miles away and would not take that step 1st. Was contacted be email on the 2nd and advised the truck would be detailed and new pics would be sent by the end of the day. Today is the 6th and have yet to receive any further communication regarding this vehicle. Very poor potential customer service!!! Wm. Anthony Loteck More