Heller Ford
El Paso, IL
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This is our second vehicle that we have purchased through Pete Oldham and we both time we were very happy with the experience. The pricing is fair and the staff is professional. Pete Oldham and we both time we were very happy with the experience. The pricing is fair and the staff is professional. More
Fantastic buying experience! This was my second purchase with Heller Ford. I initially purchased one vehicle back in July and contacted my salesman, Jody Traylor, about making tw This was my second purchase with Heller Ford. I initially purchased one vehicle back in July and contacted my salesman, Jody Traylor, about making two more. I live 4 hours away and this was going to involve 2 eight hour round trips to get this done. Jody went out of his way, as he did before, to answer all of my questions before I headed down. When I got there Jody met me on his day off to accommodate me. We ran into a slight snag but Jody proceeded to spend the next 7 hours with me, including shuttling me on a round trip to their other store in Pontiac to make sure I was satisfied with my purchase. Cody, one of their F&I guys was also great in helping me though the snag. Jody even met me the next day for the second transaction, again on his day off! I buy a lot of cars and its always refreshing to find that one dealer that goes the extra mile to make me happy with my buying experience. A+++ and I will definitely be back for future purchases! More
I have purchased many vehicles over the years and my recent experience @ Heller Ford has been one of the best. Every person we came in contact with treated us great. I would have no problem returning to recent experience @ Heller Ford has been one of the best. Every person we came in contact with treated us great. I would have no problem returning to this dealership to buy another vehicle More
This was our second vehicle purchase with Jason, he goes above and beyond for his clients. We drive over 2 hours to work with him specifically. If it weren't for working with Jason we would likely buy a dif above and beyond for his clients. We drive over 2 hours to work with him specifically. If it weren't for working with Jason we would likely buy a different brand completely. He is always great at communicating, problem solving, and trying his best to help his customers. Even with Ford losing customers to other brands with inventory currently in stock, we will continue to come back and work with Jason in the future! More
Noah Kilmer has been my salesman for several of my purchases at Heller Ford. He always knows what we are looking for and is very helpful and knowledgeable about what is available. I am very happy with purchases at Heller Ford. He always knows what we are looking for and is very helpful and knowledgeable about what is available. I am very happy with my new truck. thank you Heller Ford. More
Tyler Wright was compassionate and understanding of my situation. He knew I would be traveling several miles to obtain the vehicle of my dreams and conducted the entire transaction via phone and text. He situation. He knew I would be traveling several miles to obtain the vehicle of my dreams and conducted the entire transaction via phone and text. He stayed true to his word and there were no surprises once I got to the dealership. Everyone I encountered at Heller was extremely helpful. Highly recommend! More
Ordered a Bronco Sport through Mike Bigger at El Paso dealership. Had gotten quotes from 4 other Central IL dealers, and Heller’s was hundreds better than next best, About $1,500 better than worst quote dealership. Had gotten quotes from 4 other Central IL dealers, and Heller’s was hundreds better than next best, About $1,500 better than worst quote in area. Even with the production shortage problem, price was over $1,000 under sticker. When came in, no hard sell on add-on such as extended warranty. Mike spent 25-35 minutes in the car, showing wife and I all the features, and how to change settings. Will definitely buy a new vehicle through Mike again! More