Heller Ford

I purchased a 2006 F-150 King Ranch in December of 2005 I purchased a 2006 F-150 King Ranch in December of 2005 at Heller Ford in El Paso, Ill. I was very satisfied with the purchase and followup by the te I purchased a 2006 F-150 King Ranch in December of 2005 at Heller Ford in El Paso, Ill. I was very satisfied with the purchase and followup by the team at Heller Ford. My truck has been great and recently I decided to do an internet search of the inventory at Heller Ford for a new 2012 F-150 King Ranch. I found exactly what I was looking for and submitted a request to Heller Ford. Within 24 hours, Michael Masterson called me on my cell phone and said they had exactly what I wanted. Dealing long distance, Michael and the sales team made me a very fair offer for trading in my 2006 on the new vehicle. My wife and I drove the 2 1/2 hours to the dealership to test drive the new vehicle. We were thrilled with the new Ford F-150 King Ranch and within a short time, had signed the deal, traded in our old truck and drove home in the new one. Michael made the purchase effortless, arranging for any needs we had immediately. The dealership is clean, quiet, and the final paperwork was done in a private office, a situation you don't find too often anymore in other dealerships. We felt appreciated as buyers and felt great leaving the dealership knowing that when we purchase a new truck in the future, Heller Ford will be our first stop. We have been very pleased with the followup from Michael Masterson and appreciative of the personal note and followup from the dealer Neil Heller. Both my purchase experiences have been great and I would recommend this dealership to anyone. They also have the best selection of new inventory of any Ford Dealer that I know. More

With the excellent attitude of how a business is to be ran actually being put into practice is why we have, and will continue to be repeat customers with Heller Ford, along with recommending them to other ran actually being put into practice is why we have, and will continue to be repeat customers with Heller Ford, along with recommending them to others we are in contact with. Our salesman, Jody Traylor, has always sat down with us to discuss what it is we are looking for in a vehicle via style, mileage, price or just something we are at the moment looking for. It is quite evident with Jody's longivity at this dealership he does his very best to deal with his customers in a fair and honest manner. In the past when we had a couple service issues that were a little disheartening, Dan Heller more than stepped up to the plate to remedy both situations. One was more than we ever expected and the other was met with an agreeable outcome. We feel like Dan and his team take care of their customers and that is hard to find in our business world today. As often spoken..."It Is A Great Day At Heller Ford" during our buying experience! More

Friendly people they take care of their customers. Excellent location easy on and off of I39. Great selection of cars on the lot. Show room is comfortable and clean. Price was unbeatable. Excellent location easy on and off of I39. Great selection of cars on the lot. Show room is comfortable and clean. Price was unbeatable. More

Every thing went smooth and they did what they needed to make it a pleasant transaction. I recommend them highly. Ryan always does a great job. Thanks make it a pleasant transaction. I recommend them highly. Ryan always does a great job. Thanks More

Everyone at the Dealership was courteous and friendly. They answered all my questions, and allowed me time to review all information prior to the purchase. They answered all my questions, and allowed me time to review all information prior to the purchase. More

We are returning customers to Heller Ford simply because of salesman Ryan Garrett. The experiences we have received are exceptional. Ryan doesn t play any games, no hassle, no haggle, and no hidden agendas. of salesman Ryan Garrett. The experiences we have received are exceptional. Ryan doesn t play any games, no hassle, no haggle, and no hidden agendas. He doesn t pressure you to buy something that isn t perfect or on the lot. He goes far and above to ensure you have exactly what you want in a vehicle. He stays in constant contact and has followed up several times after the sale to ensure our satisfaction. We drive well over an hour to see Ryan and bypass numerous other Ford dealerships on the way...just wish they were closer so we could get our vehicles serviced there as well. Highly recommend Ryan and Heller Ford. More

I had heard very good things about Heller Ford in El Paso, so when I was looking for a Jeep....they were the first dealership I looked at. Michael Masterson was extremely helpful. He called me and we s Paso, so when I was looking for a Jeep....they were the first dealership I looked at. Michael Masterson was extremely helpful. He called me and we set up a time for a test drive and for me to take the Jeep to my mechanic to check it out. I really appreciated the fact that Heller Ford was so accommodating...that tells me they really trust that they are putting out good quality used vehicles. Michael did a fantastic job as we negotiated a fair price. I am hoping that any of my friends looking for a quality vehicle and a fair price take the trip to Heller Ford in El Paso! Thanks for everything, Michael!! You're awesome! More

I would recommend buying a car at Heller Ford in ElPaso, IL. Their selection is great; service is topnotch; and employees are professional. I am completely satisfied with my visits to Heller and came home IL. Their selection is great; service is topnotch; and employees are professional. I am completely satisfied with my visits to Heller and came home with a beautiful Ford Focus. More

Staff very friendly. Attentive to needs. Gave top dollar for my trade in. Purchased a 2010 Ford Explorer low mileage and great price, best price around. for my trade in. Purchased a 2010 Ford Explorer low mileage and great price, best price around. More

I can't believe you would even want me to want a review! HELLer Ford sold me a crap used car and did not disclose the accidents this car had obviously been in. After finally taking it back, I have a car I d HELLer Ford sold me a crap used car and did not disclose the accidents this car had obviously been in. After finally taking it back, I have a car I didn't really want but had to buy because I had nothing to drive at all. I am still waiting for the Ford emblem to be replaced. Its been over two months. The part is in, but no one has bothered to replace it. Can I give negative stars? I would never send anyone to HELLer Ford. Do not expect the dealership to stand behind what they sell you. More