Heller Ford

compramise recently bought a 2011 F-150 had key issue after writing a review which I didn't think anyone read, which I had never written a review. It seemed to e recently bought a 2011 F-150 had key issue after writing a review which I didn't think anyone read, which I had never written a review. It seemed to excite a few folks. I have been contacted several times by Rich Tom salesman which sold me truck, really nice guy and offered to pay out of his own pocket which I would not accept. Problem I had was attitude of service department which Rich said that Ricky was a nice guy. Guess he was having a bad day. Since then Rich offered me remote starter at 1/2 price so I'm still out $175 but will be well worth it when it's 15 below. I wish they were more people with a Rich Tom attitude and a positive one. The survey of Quality of work and friendliness is based on Rich Tom. I recommend you ask for Rich Tom when buying a vehicle More

great experience as a first time car buyer! Bought my first car, a 2014 ford fiesta! Although they were very busy (on a Saturday) they made me feel as if I was the only customer there! Love my c Bought my first car, a 2014 ford fiesta! Although they were very busy (on a Saturday) they made me feel as if I was the only customer there! Love my car and the experience...thanks Mike! Julie More

Easiest Car Buying process I've purchased 6 cars in 5 years and this has been the easiest car buying process I've encountered. Gave me the time of day and made me feel like my m I've purchased 6 cars in 5 years and this has been the easiest car buying process I've encountered. Gave me the time of day and made me feel like my money mattered. Would definitely recommend anyone to go to Heller Ford. More

Great job, Cliff Sage! Cliff was great to work with. I found the car online and traded emails back and forth with Cliff until I decided to make the trek to El Paso to see th Cliff was great to work with. I found the car online and traded emails back and forth with Cliff until I decided to make the trek to El Paso to see the car. I appreciated how Cliff and the other staff treated us while we made our decision to purchase the car. I will definitely recommend Cliff Sage and Heller Ford to family and friends. Thanks again! More

Just mediocre While they were of course helpful in making a sale, we have not once received a phone call to see how we are liking or disliking our vehicle. In fact, While they were of course helpful in making a sale, we have not once received a phone call to see how we are liking or disliking our vehicle. In fact, my husband left a message to be contacted about something that had to be repaired and was never returned a phone call. After their maintenance check we were told everything was great. However, when we took it to an actual Toyota dealer, they found several things that needed to be addressed and should have already been taken care of before we purchased the vehicle. We are glad we got the vehicle we wanted, but will never go through Heller Ford again. More

Great sales experience Went to Heller Ford Sales even though it is a 150 mile round trip from my house. Price was right, and Curt Evans was very nice to work with. He surv Went to Heller Ford Sales even though it is a 150 mile round trip from my house. Price was right, and Curt Evans was very nice to work with. He survived numerous questions via e-mails during my search for a good deal. Sales process was painless and enjoyable. Would highly recommend Curt Evans & Heller Ford when you're in the market for a Ford vehicle! More

GREAT JOB CHRIS WALTERS !!! We bought to vehicles within a week , Chris Walters did a great job of keeping in contact with us and getting the deals done. Overall a very painless We bought to vehicles within a week , Chris Walters did a great job of keeping in contact with us and getting the deals done. Overall a very painless experience, much better than dealings I've had with dealerships in the past. A+ More

Great experience! Rich Tom was awesome. I went to test drive a 2011 Dodge Caliber and ended up driving it home. Steve Johnson was awesome with all the paper work as we Rich Tom was awesome. I went to test drive a 2011 Dodge Caliber and ended up driving it home. Steve Johnson was awesome with all the paper work as well. Thanks to both of you! More

Made my truck purchase easy I was looking for a new truck but had not settled on the model and options yet. Pete Oldham was patient and walked me through the selection process. P I was looking for a new truck but had not settled on the model and options yet. Pete Oldham was patient and walked me through the selection process. Pete explained what options were available, and gave me good advice. I never felt pressured to close the deal, he made the buying experience a no stress process. Now, I am enjoying my new truck. More

Great Experience This is the fouth vehicle that we have bought from a Heller Dealership, and the second from the ford dealership. They were great to work with, they f This is the fouth vehicle that we have bought from a Heller Dealership, and the second from the ford dealership. They were great to work with, they found the vehicle I wanted in the color I wanted, and they met the price I was wanting to pay, and gave a more than fair trade in on my vehicle. On my other vehicle I had they did maintenance on it, and took care of it without any problems, and when I needed a loaner vehicle they made sure I had one. I am sure we will be back within the year to purchase a new vehicle for my spouse. More