Heller Ford

Great sales experience Went to Heller Ford Sales even though it is a 150 mile round trip from my house. Price was right, and Curt Evans was very nice to work with. He surv Went to Heller Ford Sales even though it is a 150 mile round trip from my house. Price was right, and Curt Evans was very nice to work with. He survived numerous questions via e-mails during my search for a good deal. Sales process was painless and enjoyable. Would highly recommend Curt Evans & Heller Ford when you're in the market for a Ford vehicle! More

GREAT JOB CHRIS WALTERS !!! We bought to vehicles within a week , Chris Walters did a great job of keeping in contact with us and getting the deals done. Overall a very painless We bought to vehicles within a week , Chris Walters did a great job of keeping in contact with us and getting the deals done. Overall a very painless experience, much better than dealings I've had with dealerships in the past. A+ More

Just mediocre While they were of course helpful in making a sale, we have not once received a phone call to see how we are liking or disliking our vehicle. In fact, While they were of course helpful in making a sale, we have not once received a phone call to see how we are liking or disliking our vehicle. In fact, my husband left a message to be contacted about something that had to be repaired and was never returned a phone call. After their maintenance check we were told everything was great. However, when we took it to an actual Toyota dealer, they found several things that needed to be addressed and should have already been taken care of before we purchased the vehicle. We are glad we got the vehicle we wanted, but will never go through Heller Ford again. More

Great experience! Rich Tom was awesome. I went to test drive a 2011 Dodge Caliber and ended up driving it home. Steve Johnson was awesome with all the paper work as we Rich Tom was awesome. I went to test drive a 2011 Dodge Caliber and ended up driving it home. Steve Johnson was awesome with all the paper work as well. Thanks to both of you! More

Made my truck purchase easy I was looking for a new truck but had not settled on the model and options yet. Pete Oldham was patient and walked me through the selection process. P I was looking for a new truck but had not settled on the model and options yet. Pete Oldham was patient and walked me through the selection process. Pete explained what options were available, and gave me good advice. I never felt pressured to close the deal, he made the buying experience a no stress process. Now, I am enjoying my new truck. More

Great Experience This is the fouth vehicle that we have bought from a Heller Dealership, and the second from the ford dealership. They were great to work with, they f This is the fouth vehicle that we have bought from a Heller Dealership, and the second from the ford dealership. They were great to work with, they found the vehicle I wanted in the color I wanted, and they met the price I was wanting to pay, and gave a more than fair trade in on my vehicle. On my other vehicle I had they did maintenance on it, and took care of it without any problems, and when I needed a loaner vehicle they made sure I had one. I am sure we will be back within the year to purchase a new vehicle for my spouse. More

Great Experience Cory Bellot was the salesman that I dealt with here. My 2012 F250 was totaled in a bad wreck. Cory got me back on the road with a new truck. He had th Cory Bellot was the salesman that I dealt with here. My 2012 F250 was totaled in a bad wreck. Cory got me back on the road with a new truck. He had the best price. He also was very knowledgeable about the product. I would recommend this dealership and Cory to everyone. More

Good sales but not satisfactory after sales service I purchased an used TOYOTA SIENNA vehicle from this dealership in Jan 2014 and dealt with Cory for all the sales related work. He is a very nice perso I purchased an used TOYOTA SIENNA vehicle from this dealership in Jan 2014 and dealt with Cory for all the sales related work. He is a very nice person to deal with and i have no doubts about it. However there were few things that he and his co-worker (Dan Pozzuto) promised me as a good sales pitch and to gain the customer confidence but could not fulfill so far. I tried reaching out Dan Pozzuto for some unreasonable charges on the work order for just replacing the air filter (though they should have replaced it free of cost before selling the vehicle) and till date he didnt contact me back inspite of several attempts to reach him directly on his cell, through the office reception and through Cory as well. At the time of Pre-sales he boasted that the only time he doesnt pick up the customer's call is when is asleep. But unfortunately that's not true. I have been extremely disappointed with this. And i strongly advise fellow customers to not trust his words. Cory promised me to replace the broken accessory of this vehicle and i am still patiently waiting for him to get this fixed and its been over 3 months now. Though he has been responding promptly to my emails and giving affirmative responses, i didn't get a productive response so far and i am still waiting for that. Overall, i think that their sales team is good with the only caveat that they may not full-fill on a timely fashion the promises made during pre-sales. I request the Heller ford management to make a note of it and improve these areas for building better customer confidence and for encouraging customers to continue business with Heller in future. I would like to rate my experience with Cory 4 stars out of 5 and 1 star out of 5 for Dan Pozzutto. Thanks. More

Happy to have Heller We found Heller Ford to be wonderful to work with when in search of a new SUV. Heller came highly recommended to us and all of their staff and facili We found Heller Ford to be wonderful to work with when in search of a new SUV. Heller came highly recommended to us and all of their staff and facility lived up to our expectations. They really worked with us and made us feel like valued customers. Our sales specialist, Curt Evans, was a great help in getting us a Ford Explorer that meets our family's needs. He didn't pressure us and in fact was quite enjoyable to work with! Their staff stayed over closing time to ensure we could drive our new truck home that day! We are very pleased with our new ride and will show our appreciation to Heller by highly recommending them to anyone who will listen! More

happy customer Heller Ford was amazing to work with our salesman Rich Tom went above and beyond to get my husband and i into our 2012 Ford explorer. We live in Iowa Heller Ford was amazing to work with our salesman Rich Tom went above and beyond to get my husband and i into our 2012 Ford explorer. We live in Iowa which is 2 hours from the dealership. Rich handled everything over the phone and kept us updated on the vehicle and status. Heller Ford is the place to go for a vehicle they treated my family very well And we will continue doing business with them. More