Heller Ford
El Paso, IL
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First Car For my first new car buying experience Rich was the best!!! We love our Fiesta and have recommended Heller to our entire family. It was very easy goin For my first new car buying experience Rich was the best!!! We love our Fiesta and have recommended Heller to our entire family. It was very easy going and we were not pressured into buying something we didn't want. The only issue with the car was promptly taken care of by the service department and they even stayed late to fix the issue. We have already recommended Heller to other family members and one of them actually bought an Ford Edge from Rich making the total Heller bought Fords in the family at 4! More
Great experience at Heller Ford My husband and I shopped for a Ford Explorer at Heller Ford, not sure if a 2014 or 2015 would be the best choice for us. We entered the showroom and a My husband and I shopped for a Ford Explorer at Heller Ford, not sure if a 2014 or 2015 would be the best choice for us. We entered the showroom and asked to speak to a salesman. To our surprise, Cory Bellot walked up to us. Cory had been our salesman with a previous car purchase in Bloomington, a few years ago. We did not know he was now at Heller Ford, and from our past experience with him we were certain we were in good hands. He did not disappoint us, answering all our questions regarding the differences in the two models we were considering and was very patient while we made our decision. He is a very professional salesman who will treat every customer with the same respect and attention. Working with Cory made the car buying experience much easier. We highly recommend asking for Cory at Heller Ford. We love the Explorer! Thanks, Cory!! Tim and Leslie More
Truck buying experience great salesman pretty cut dry and honest will do business again! I actually enjoyed trading wasn't the typical buying experience were you feel pressur great salesman pretty cut dry and honest will do business again! I actually enjoyed trading wasn't the typical buying experience were you feel pressured I loved that! More
compramise recently bought a 2011 F-150 had key issue after writing a review which I didn't think anyone read, which I had never written a review. It seemed to e recently bought a 2011 F-150 had key issue after writing a review which I didn't think anyone read, which I had never written a review. It seemed to excite a few folks. I have been contacted several times by Rich Tom salesman which sold me truck, really nice guy and offered to pay out of his own pocket which I would not accept. Problem I had was attitude of service department which Rich said that Ricky was a nice guy. Guess he was having a bad day. Since then Rich offered me remote starter at 1/2 price so I'm still out $175 but will be well worth it when it's 15 below. I wish they were more people with a Rich Tom attitude and a positive one. The survey of Quality of work and friendliness is based on Rich Tom. I recommend you ask for Rich Tom when buying a vehicle More
great experience as a first time car buyer! Bought my first car, a 2014 ford fiesta! Although they were very busy (on a Saturday) they made me feel as if I was the only customer there! Love my c Bought my first car, a 2014 ford fiesta! Although they were very busy (on a Saturday) they made me feel as if I was the only customer there! Love my car and the experience...thanks Mike! Julie More
Easiest Car Buying process I've purchased 6 cars in 5 years and this has been the easiest car buying process I've encountered. Gave me the time of day and made me feel like my m I've purchased 6 cars in 5 years and this has been the easiest car buying process I've encountered. Gave me the time of day and made me feel like my money mattered. Would definitely recommend anyone to go to Heller Ford. More
Great job, Cliff Sage! Cliff was great to work with. I found the car online and traded emails back and forth with Cliff until I decided to make the trek to El Paso to see th Cliff was great to work with. I found the car online and traded emails back and forth with Cliff until I decided to make the trek to El Paso to see the car. I appreciated how Cliff and the other staff treated us while we made our decision to purchase the car. I will definitely recommend Cliff Sage and Heller Ford to family and friends. Thanks again! More
Great sales experience Went to Heller Ford Sales even though it is a 150 mile round trip from my house. Price was right, and Curt Evans was very nice to work with. He surv Went to Heller Ford Sales even though it is a 150 mile round trip from my house. Price was right, and Curt Evans was very nice to work with. He survived numerous questions via e-mails during my search for a good deal. Sales process was painless and enjoyable. Would highly recommend Curt Evans & Heller Ford when you're in the market for a Ford vehicle! More
GREAT JOB CHRIS WALTERS !!! We bought to vehicles within a week , Chris Walters did a great job of keeping in contact with us and getting the deals done. Overall a very painless We bought to vehicles within a week , Chris Walters did a great job of keeping in contact with us and getting the deals done. Overall a very painless experience, much better than dealings I've had with dealerships in the past. A+ More
Just mediocre While they were of course helpful in making a sale, we have not once received a phone call to see how we are liking or disliking our vehicle. In fact, While they were of course helpful in making a sale, we have not once received a phone call to see how we are liking or disliking our vehicle. In fact, my husband left a message to be contacted about something that had to be repaired and was never returned a phone call. After their maintenance check we were told everything was great. However, when we took it to an actual Toyota dealer, they found several things that needed to be addressed and should have already been taken care of before we purchased the vehicle. We are glad we got the vehicle we wanted, but will never go through Heller Ford again. More