Heller Ford
El Paso, IL
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2014 FX4 F150 - Cory B I just recently purchased a 2014 F150 from Cory B at Heller Ford. He made my truck buying experience painless with no pressure or hassle. I found the I just recently purchased a 2014 F150 from Cory B at Heller Ford. He made my truck buying experience painless with no pressure or hassle. I found the truck I wanted on their website and traveled a couple of hours for the test drive. He made sure I got the truck I wanted for the right price. Also, he made sure I knew how to operate all the features of my new truck and if I had any future questions, all I had to do is call. Cory is a professional salesman that treats you with respect and attention a car buyer deserves, which makes your car buying experience easier. I looked forward in working with him on future car purchases. Thanks for everything Cory Tom More
Thanks Rich Tom No one likes the price they pay for the vehicle they purchased, but on a positive note...My experience at Heller Ford was not dredful as I had experie No one likes the price they pay for the vehicle they purchased, but on a positive note...My experience at Heller Ford was not dredful as I had experienced with many other auto dealerships in the past. Like many dealership, it would take almost all day to complete a sale transaction waiting to agree on the price; going back and forth from the pit boss and the salesman. This was a simple transaction. I knew what I wanted, we talked about price, they gave me a fair offer on the trade in and we talked about options. It seems like I was in and out of there. I had options added to the 2014 Ford Raptor that did not allow me to take the vehicle home that day. However, Salesman, Rich Tom kept me in the loop when parts would be in and OFFERED to deliver the new vehicle to my home, which is 40 miles away. Kudos for going beyond my expectations. That's what customer service is all about. If you have a bad experience you'll tell 100 people. I'm changing things up...I had a positive experience and I'm telling 100,000 people and then some. Thanks Rich Tom! More
2014 Ford Fusion Titanium edition Rich Tom sold me my 2014 Ford Fusion Titanium edition. He was nothing less than amazing -as well as the dealership and their excellent prices! Rich co Rich Tom sold me my 2014 Ford Fusion Titanium edition. He was nothing less than amazing -as well as the dealership and their excellent prices! Rich communicated with me throughout my whole purchasing experience (and prior to). He was very thorough and spot on with all of his information regarding the stats on the vehicle and helping me figure out a payment plan. He made my dream car affordable for my budget, which I never thought would happen! Because of him, I was able to drive my Fusion off the lot THAT day! He talked me through everything and educated me on my Fusion's technology and gadgets. He never rushed me or pushed me into anything I wasn't comfortable with. Can you say the same thing about the salesman that should you your last car? I most certainly can't! Rich is one of a kind salesman that truly cares about his customers and their experience at Heller Ford. I was treated nothing short than a princess -which is how it should be! For your next vehicle purchase, head over to Heller Ford and see Rich Tom for great prices and phenomenal service. A+++ More
Going the extra distance I worked with Cory Bellot and told him exactly what I was looking for in a Ford Edge. I asked him to keep his eyes open over the next few weeks or mon I worked with Cory Bellot and told him exactly what I was looking for in a Ford Edge. I asked him to keep his eyes open over the next few weeks or months for what I wanted. Within a day, he had found what I wanted. They drove 20 hours to go to Kansas to secure the car I ended up buying from them. THe entire process was painless and I am so happy with our purchase and the treatment I received! I will definitely be returning to Heller and specifically, Cory Bellot! More
2012 Chevy Traverse I located this my Chevy Traverse online at car gurus .com and I sent a request for more info. Well being the busy Realtor that i am Iwas unable to tes I located this my Chevy Traverse online at car gurus .com and I sent a request for more info. Well being the busy Realtor that i am Iwas unable to test drive this Traverse , so Cory Beloit had this traverse delivered to me. I had it to drive around for for 4 days prior to my purchase when I was able to go in and sign the papers.. I am very pleased with my Traverse and just love it, It was the perfect vehicle for me also Cory was awesome he was very understanding and was willing to get this vehicle for me no matter what. Thanks Cory! More
Couldn't be happier. I just purchased a used 2013 F150 from Heller Ford. The folks there, and more specifically Cory, made the buying experience painless. Cory and the f I just purchased a used 2013 F150 from Heller Ford. The folks there, and more specifically Cory, made the buying experience painless. Cory and the folks really did go the extra mile to make things happen. More
Heller Ford Is Simply The Best In the past year we have purchased four vehicles from Heller Ford. Each experience has been the same. Friendly, no pressure, high quality service. In the past year we have purchased four vehicles from Heller Ford. Each experience has been the same. Friendly, no pressure, high quality service. Everything at Heller has been quick and easy --no endless trips by the salesman to the sales manager for better pricing. Their pricing is fair, their service is outstanding, and they try very hard to make us customers for life. More
Rich Tom I recently bought my truck from Heller ford n Rich Tom sold me the truck I have never ever had a salesman treat me the way he did he was the best expe I recently bought my truck from Heller ford n Rich Tom sold me the truck I have never ever had a salesman treat me the way he did he was the best experience I've had he is the best salesman by far he texted me while I was working so I didn't have to stop doing what I was doing I felt like I had a friend in the business thanks Rich Tom More
Rich Tom (vehicle sales) is awesome to work with ! Rich Tom (our salesman) simply made the long drive to Heller Ford worth our considerable time and effort. Rich considered our rather specific and cons Rich Tom (our salesman) simply made the long drive to Heller Ford worth our considerable time and effort. Rich considered our rather specific and considerable vehicle needs as well as our rather specific and in-considerable family budget and worked very hard to find the right vehicle for us. He actually found it in the service department as it had JUST been traded for. He was able to get it washed and out of service for us to look at and drive. With absolutely NO pressure, Rich helped us to examine the vehicle and assess a couple of repair/maintenance needs. He assured us that the dealership would take care of the issues we, together, noticed and agreed were problems---and that they would complete the thorough inspection/repair process they had already begun. We agreed upon a very fair price (the dealership ALREADY had it priced very fairly via KBB, etc.) and we signed paperwork to agree to purchase contingent upon our approval of the repair issues. Rich called us several days later and we were able inspect and drive the vehicle (again, with NO pressure). We agreed that the dealership had done a great job of attending to our concerns and the deal was completed very openly and very quickly. Thank you to Rich Tom for taking such great care of us. We drove away proudly in our 2004 Chevy Avalanche, and took with us a genuine feeling that we had not only made a good deal on a great vehicle, but that we had also made a new friend ! Thank you, Rich ! Buck (and Kara) Cunningham, Petersburg, IL More
Great experience with out of state purchase I worked with Rich in purchasing a vehicle from out of state. I live in Arizona and the car was to be delivered to my daughter in Kentucky. I would t I worked with Rich in purchasing a vehicle from out of state. I live in Arizona and the car was to be delivered to my daughter in Kentucky. I would therefore never see or drive the car before I bought it. Understanding this, Rich made it and easy transaction. He took care of all the details to make sure I was satisfied with the vehicle I was buying by inspecting it himself and delivering it to a local mechanic I had made arrangements with to do an independent inspection. The vehicle, when delived, was as described and on time as promised. More