Heller Ford

Great Experience From the moment my wife and I and both of our boys entered the dealership to the time we left we were treated extremely well! Our needs were met and w From the moment my wife and I and both of our boys entered the dealership to the time we left we were treated extremely well! Our needs were met and without any hassle! Definitely recommend! More

Typical experience at Hellers - AWESOME! Returning customer - as always I was treated like a family member. Very little negotiating required as they are straight shooters and basically let y Returning customer - as always I was treated like a family member. Very little negotiating required as they are straight shooters and basically let you know their best offers right up front. None of the other "tricks". I've been buying cars from the Heller family for years and will continue to do so. Would recommend them to anyone! More

Loved my experience at Heller Ford My fiance and I worked with Jerry throughout the whole process. Jerry was very informative and helpful throughout everything. We will definitely be go My fiance and I worked with Jerry throughout the whole process. Jerry was very informative and helpful throughout everything. We will definitely be going back! We also worked with Chris in the finance department. He was very helpful and up front! We loved working with both of them! More

Focus on pleasing. This dealership is amazing! Their customer service could not be better. I recommend the experience they offer to all. They are poised to please. This dealership is amazing! Their customer service could not be better. I recommend the experience they offer to all. They are poised to please. Doing a stellar job. More

F 150 Platnuim This is my second purchase I found it very easy to work with Heller Ford my experience was again very good Cory B. Helped find the pickup I was looki This is my second purchase I found it very easy to work with Heller Ford my experience was again very good Cory B. Helped find the pickup I was looking for, your Staff was very good at their jobs Thank you Rick 59 More

A very good experience Heller did a great job with our new car purchase. Cory B. worked with us in a very professional and effective manner. Our experience was excellent. Heller did a great job with our new car purchase. Cory B. worked with us in a very professional and effective manner. Our experience was excellent. More

Excellent Customer Service from Rich Tom Rich made the buying process easy and he was very friendly. I would recommend dealing with Rich Tom to anyone that is looking to purchase a new/used v Rich made the buying process easy and he was very friendly. I would recommend dealing with Rich Tom to anyone that is looking to purchase a new/used vehicle. After purchasing our vehicle he called a few days later to make sure everything was going well and if we were still satisfied with the vehicle. Everyone at Heller Ford in El Paso, IL was friendly and helpful. Very happy and when I go to look for another vehicle in the future I will be going back to this car dealership. (P.S. Management at Heller should allow Rich more time outdoors L.O.L.) More

2014 FX4 F150 - Cory B I just recently purchased a 2014 F150 from Cory B at Heller Ford. He made my truck buying experience painless with no pressure or hassle. I found the I just recently purchased a 2014 F150 from Cory B at Heller Ford. He made my truck buying experience painless with no pressure or hassle. I found the truck I wanted on their website and traveled a couple of hours for the test drive. He made sure I got the truck I wanted for the right price. Also, he made sure I knew how to operate all the features of my new truck and if I had any future questions, all I had to do is call. Cory is a professional salesman that treats you with respect and attention a car buyer deserves, which makes your car buying experience easier. I looked forward in working with him on future car purchases. Thanks for everything Cory Tom More

Thanks Rich Tom No one likes the price they pay for the vehicle they purchased, but on a positive note...My experience at Heller Ford was not dredful as I had experie No one likes the price they pay for the vehicle they purchased, but on a positive note...My experience at Heller Ford was not dredful as I had experienced with many other auto dealerships in the past. Like many dealership, it would take almost all day to complete a sale transaction waiting to agree on the price; going back and forth from the pit boss and the salesman. This was a simple transaction. I knew what I wanted, we talked about price, they gave me a fair offer on the trade in and we talked about options. It seems like I was in and out of there. I had options added to the 2014 Ford Raptor that did not allow me to take the vehicle home that day. However, Salesman, Rich Tom kept me in the loop when parts would be in and OFFERED to deliver the new vehicle to my home, which is 40 miles away. Kudos for going beyond my expectations. That's what customer service is all about. If you have a bad experience you'll tell 100 people. I'm changing things up...I had a positive experience and I'm telling 100,000 people and then some. Thanks Rich Tom! More

2014 Ford Fusion Titanium edition Rich Tom sold me my 2014 Ford Fusion Titanium edition. He was nothing less than amazing -as well as the dealership and their excellent prices! Rich co Rich Tom sold me my 2014 Ford Fusion Titanium edition. He was nothing less than amazing -as well as the dealership and their excellent prices! Rich communicated with me throughout my whole purchasing experience (and prior to). He was very thorough and spot on with all of his information regarding the stats on the vehicle and helping me figure out a payment plan. He made my dream car affordable for my budget, which I never thought would happen! Because of him, I was able to drive my Fusion off the lot THAT day! He talked me through everything and educated me on my Fusion's technology and gadgets. He never rushed me or pushed me into anything I wasn't comfortable with. Can you say the same thing about the salesman that should you your last car? I most certainly can't! Rich is one of a kind salesman that truly cares about his customers and their experience at Heller Ford. I was treated nothing short than a princess -which is how it should be! For your next vehicle purchase, head over to Heller Ford and see Rich Tom for great prices and phenomenal service. A+++ More