Heller Ford

Great Experience at Heller El Paso from Iowa customer We live in Iowa & had been looking for a 2015 150 4*4 Lariat with some special options , We finally found it at Heller & purchased the vehicle sigh We live in Iowa & had been looking for a 2015 150 4*4 Lariat with some special options , We finally found it at Heller & purchased the vehicle sight unseen . The sale was done over the phone .Craig made us feel very comfortable & we didn't have a problem purchasing the truck with out seeing it. We wanted it rustproofed & undercoated & had to travel 3.5 hours to pick up the truck. Craig Roberts made sure the truck was done & full of gas when we arrived. He made the transaction very easy . I do wish we would have spent a little more time going over the navigation program. The truck is beautiful & has lots of options & technology so there is a lot to learn. Craig said to give him a call with questions but we are trying to read & learn on our own first. I would recommend Heller Ford if you are looking for a friendly, family owned business who cares about their customer. More

Great Experience at Heller El Paso Bought a car for my daughter today, working with Rich Tom as the sales person. Rich was very friendly, likeable and helpful to deal with and I would Bought a car for my daughter today, working with Rich Tom as the sales person. Rich was very friendly, likeable and helpful to deal with and I would certainly recommend both he and Heller Ford if you are looking for a new or used car. I have purchased many cars in my 55 years of age, and today was probably the easiest most pain free experience that I have ever had. Thanks Rich and the Heller Team for a job well done! Dave from Normal IL More

Worth the trip from Madison WI I did a lot of searching online and I discovered Heller Ford had the best value on the used car I was looking for. I had Rich Tom as my salesperson a I did a lot of searching online and I discovered Heller Ford had the best value on the used car I was looking for. I had Rich Tom as my salesperson and he was great. I told him that I need to make sure if I drive 2.5 hours to buy this vehicle it has to be in great shape inside and out. He went out to the car and shot a video and sent it to me and said you will not be disappointed when you get here. I made trip down the next day and everything was great as he had stated. Overall experience with everyone at Heller afford was positive. Devin Millard Packer Fan More

Internet info explained to me Rich tom contacted me about the internet info that was wrong. The stx package does not come with tinted windows it was an error written on the vehicle Rich tom contacted me about the internet info that was wrong. The stx package does not come with tinted windows it was an error written on the vehicle features. Thanks for the call and explanation More

If you want a good car at a fair price, and quickly, go here This is the place to go if you want a good car at a fair price within a short time. I had just moved across country and had 1 day before I had to pay This is the place to go if you want a good car at a fair price within a short time. I had just moved across country and had 1 day before I had to pay for another week on my rental. I had done my research, knew the vehicle I wanted to test drive, and it was all warmed up and waiting for me. The set price was fair, it was so clean you'd never guess it was used, and the salesman, Cory, was very helpful...gave me a ride when I needed one, and a full tank of gas. The financing part was fairly painless...sure, I could have done better if I'd walked in with a pre-approved loan, but not better enough to worry about. No one tried to push undercoating or identity theft protection or life insurance, which I really appreciated. When I found out that I wouldn't be needing to drive all that much and wanted to cancel the extended warranty, they were helpful and did it (as far as I know...haven't gotten confirmation paperwork yet). The CarGurus website combs through online prices at various dealerships in an area and reports whether the offered prices are bad, fair, good, or excellent. Heller had more "excellent deal" ratings than any other dealership in the area. Even if you're not sure what kind of car you want, I feel like you could walk in there and get some good advice and information, even if you ended up buying elsewhere. I love my 2013 Ford Focus Titanium, and I love that I don't get flashbacks to a negative buying experience every time I look at the car. Thanks, Cory! That Girl Scout cookie was really good...sorry not to buy a box, but I wasn't thinking, and you didn't push me. That's the kind of car salesman you want, people: the kind who gives you Girl Scout cookies without trying to send you home with 3 boxes!! More

Heller Ford tried hard to please! As a returning customer, I was confident that Hellers would try their best to get me what I wanted. I traded for a new Ford Escape and was extremely As a returning customer, I was confident that Hellers would try their best to get me what I wanted. I traded for a new Ford Escape and was extremely pleased with the efforts Greg Head made to get me just the right vehicle. He went way beyond just making a sale. It's good to know who you are dealing with and be treated like a friend! Thanks Hellers...I will be back!, More

Great Experience From the moment my wife and I and both of our boys entered the dealership to the time we left we were treated extremely well! Our needs were met and w From the moment my wife and I and both of our boys entered the dealership to the time we left we were treated extremely well! Our needs were met and without any hassle! Definitely recommend! More

Typical experience at Hellers - AWESOME! Returning customer - as always I was treated like a family member. Very little negotiating required as they are straight shooters and basically let y Returning customer - as always I was treated like a family member. Very little negotiating required as they are straight shooters and basically let you know their best offers right up front. None of the other "tricks". I've been buying cars from the Heller family for years and will continue to do so. Would recommend them to anyone! More

Loved my experience at Heller Ford My fiance and I worked with Jerry throughout the whole process. Jerry was very informative and helpful throughout everything. We will definitely be go My fiance and I worked with Jerry throughout the whole process. Jerry was very informative and helpful throughout everything. We will definitely be going back! We also worked with Chris in the finance department. He was very helpful and up front! We loved working with both of them! More

Focus on pleasing. This dealership is amazing! Their customer service could not be better. I recommend the experience they offer to all. They are poised to please. This dealership is amazing! Their customer service could not be better. I recommend the experience they offer to all. They are poised to please. Doing a stellar job. More