Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heller Ford
El Paso, IL
462 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 462 reviews
November 06, 2023
What a great dealership! I was an out of state customer and they made me feel right at home. They were nice enough to detail the vehicle and I evened lucked into a brand new I was an out of state customer and they made me feel right at home. They were nice enough to detail the vehicle and I evened lucked into a brand new set of tires. I had never purchased a vehicle from a dealership before. But Onie, Cody and the rest of the Heller Ford team made it a super convenient experience for me. I didn’t have to really worry about anything. They took care of it all, and I was driving off in no time. Thanks again More
by Travis
Employees Worked With
Onie
October 05, 2023
I just purchased a 2023’ GMC Denali from Oni. She was able to locate this vehicle in another state and had it delivered to the dealership for me. The whole buying process was probably the easie She was able to locate this vehicle in another state and had it delivered to the dealership for me. The whole buying process was probably the easiest and fastest I have ever been involved with! Great job Oni! More
by machineworksinc
Employees Worked With
Oni
September 25, 2023
We Highly Recommend ROSS KETCHAM at Heller Ford, El Paso, IL. Ross was a Trusted Advisor making our vehicle purchase a seamless experience for our son. We made the right decision purchasing from Heller For IL. Ross was a Trusted Advisor making our vehicle purchase a seamless experience for our son. We made the right decision purchasing from Heller Ford and recommend Ross Ketcham and his manager. More
by diving-sledges-0i
Employees Worked With
Ross Ketcham
September 20, 2023
Working with Jim Fike was an awesome experience. Being my first purchase of a car out-of-state I was understandably hesitant buying a car online. However, Jim constantly communicated and worked tire Being my first purchase of a car out-of-state I was understandably hesitant buying a car online. However, Jim constantly communicated and worked tirelessly to get me the car I’ve been looking for, for a long time. Also, Jeff from finance was great to work with. Overall, these two gentlemen were never pushy and they both made it a pleasant experience. I would absolutely work with them again. More
by jfrhl
Employees Worked With
Jim Fike
September 19, 2023
Ross Ketcham was incredibly helpful. This was my first time buying a car and he made sure I understood every part of the process. He knew exactly what I wanted and found me the perfect c This was my first time buying a car and he made sure I understood every part of the process. He knew exactly what I wanted and found me the perfect car right away and had me out of there so quickly. More
by kaylie
Employees Worked With
Ross Ketcham
September 12, 2023
Kurt S. made driving all the way from Tennessee well worth the trip. He had everything in order as soon as I arrived and my vehicle was better than advertise made driving all the way from Tennessee well worth the trip. He had everything in order as soon as I arrived and my vehicle was better than advertised. Kurt made buying a great car an excellent experience. More
by Happy Vet
Employees Worked With
Kurt S.
September 01, 2023
I've left a previous review of my wonderful experience at this dealership yet I got my wonderful salesman name wrong my sales professional was KURT. He should get some recognition for experience at this dealership yet I got my wonderful salesman name wrong my sales professional was KURT. He should get some recognition for his kindness and respect and being very cautious also Jeff in finance was very kind and courteous. Like I've said my experience with this dealership was 5 star. I would highly recommend them. More
by Davidvassallo1963
Employees Worked With
Kurt and Jeff and the Beautiful lady I spoke with on line as well.
August 29, 2023
Kurt S. made driving all the way from Tennessee well worth the trip. He had everything in order as soon as I arrived and my vehicle was better than advertise made driving all the way from Tennessee well worth the trip. He had everything in order as soon as I arrived and my vehicle was better than advertised. Kurt made buying a great car an excellent experience. More
by vaevictus
Employees Worked With
Kurt S.
August 07, 2023
We had a great experience at Heller Ford. We worked with DJ Wickman and appreciated his patience and experience. We were happy with the trade in value for our car and our new car was very rea We worked with DJ Wickman and appreciated his patience and experience. We were happy with the trade in value for our car and our new car was very reasonably priced. More
by tomdds1984
Employees Worked With
DJ Wickman, Jeff Moline
July 31, 2023
Had a terrific experience at Heller Ford in El Paso. RIch Tom was very professional and easy to do business with and wasn't pushy at all. RIch helped me get into a really nice used GMC AT4. RIch was RIch Tom was very professional and easy to do business with and wasn't pushy at all. RIch helped me get into a really nice used GMC AT4. RIch was very knowledgable. A bonus is Rich is the kind of guy who's help doesnt go away when you leave the lot. He is the kind of guy that i would highly recommend to friends and family and Heller Ford is a great place if you are looking for a new or used vehicle. More
by lusky0311
Employees Worked With
Rich Tom
