Heller Ford

I've already referred a friend to your dealership The folks at Heller were pro's. They treated me like I was important and my business was appreciated. I liked doing business with them. The folks at Heller were pro's. They treated me like I was important and my business was appreciated. I liked doing business with them. More

astounding I was just browsing around cars but I had no plans to buy one. Few days later I signed my contract with you guys. Best deal I've had! Thank you Cor I was just browsing around cars but I had no plans to buy one. Few days later I signed my contract with you guys. Best deal I've had! Thank you Cory and the rest of Heller Ford. More

Helpful and Friendly Dealership We had been looking for a vehicle since we just sold our's and we really hadn't planned on " buying or taking home" anything at the time. We just knew We had been looking for a vehicle since we just sold our's and we really hadn't planned on " buying or taking home" anything at the time. We just knew we needed to find something and make a decision soon. We have never bought/ owned a Ford before as we were Chevrolet people.. I looked on Heller's website, found what we thought we might want.. I made an inquiry on line about the vehicle and was called the next day to come and take a look. We took the drive over to ElPaso and was met by a very nice informative salesman, Rich Tom… It was all about us this day and getting us in the right vehicle with all the right options and in our budget and to make sure this was what we were looking for and Rich did just that..he was a very informative person, answered ALL our questions and I wouldn't hesitate to call upon him again for all our vehicle wants or needs ! More

Totally a pleasure to business with the Heller sales team My wife and I recently purchased a new Ford Escape. We were both very happy with the deal we got and it was a pleasure to deal with DJ and all the fr My wife and I recently purchased a new Ford Escape. We were both very happy with the deal we got and it was a pleasure to deal with DJ and all the friendly staff at Heller Ford. I would gladly return to the dealership for any vehicle purchases in the future! More

Helpful and cooperative team! Jerry returned my email it's thing on a Monday morning. My fiancé and I looked into a used car, jerry in sales was wonderful. They are very reasonable Jerry returned my email it's thing on a Monday morning. My fiancé and I looked into a used car, jerry in sales was wonderful. They are very reasonable and service with a smile. They are well worth the trip!!! More

Worth the drive My wife and I bought a very nice, clean used Ford F150 from Heller Ford. DJ Wickman our salesman was very nice and worked with us on a trade in. It wa My wife and I bought a very nice, clean used Ford F150 from Heller Ford. DJ Wickman our salesman was very nice and worked with us on a trade in. It was worth the hour and 45 min drive. Thankyou to DJ and the staff at Heller Ford. More

Good experience Pete Oldham did a fine job. Dealership very clean and organized. Many vehicles to chose from. Full tank of gas was a plus. I would return. Pete Oldham did a fine job. Dealership very clean and organized. Many vehicles to chose from. Full tank of gas was a plus. I would return. More

Amazed by their customer service I am the kind of person who has always begrudgingly dealt with car dealerships. I understand both sides are trying to make the deal as advantageous a I am the kind of person who has always begrudgingly dealt with car dealerships. I understand both sides are trying to make the deal as advantageous as possible for themselves but have generally left dealerships feeling used and unappreciated; felt like my intelligence was being discounted I was being spoken down to. I had a mind-blowing experience when shopping for a used truck with Cory Bellot at Heller Ford. He had helped my girlfriend shopping for a new vehicle and she had a great experience with him so I set up a meeting to look at a used truck I saw online. As soon as we met he told me "We can take this truck out but before you decide anything I want to show you one we just took in on trade." My first thought was "uh-oh, here we go", but I was surprised to find out the truck he wanted to show me was actually less expensive, and in much better shape - he was actually HELPING ME to find a better fit for what I wanted. The experience was top-notch from then through the sale, with him even going out of his way to tackle a service concern I had shortly after buying the truck. They even replaced the brakes before I picked the truck up as a result of their own inspection, after I had already signed to buy the truck. With most dealerships I would have expected them to send the truck out the door as-is and gladly welcome me back in a couple of weeks to charge me for the brake service. Heller Ford, and Cory Bellot in particular, seem to have a refreshing new approach (which is actually a throw-back to the older approach from before my time) to being in the car sales business - treat the customer with respect and appreciation, and go out of your way to ensure customer satisfaction. I now consider myself a loyal Heller customer, and will always give them the first shot at my business moving forward based on my recent experiences. More

EXCELLENT customer service We have had bad buying experiences in the past, but Cliff Sage/Heller Ford were amazing! Extraordinary customer service, went the extra mile - highly We have had bad buying experiences in the past, but Cliff Sage/Heller Ford were amazing! Extraordinary customer service, went the extra mile - highly recommended. More

Good selection & price, Ross Ketcham was great to work with! The dealership had a very nice selection of used Ford Fusions and the prices were very reasonable. I was not local to the dealership area and Ross Ket The dealership had a very nice selection of used Ford Fusions and the prices were very reasonable. I was not local to the dealership area and Ross Ketcham, a salesman with Heller Ford, was extremely helpful with my all my questions and requests for information including, photos of the worst blemishes inside and out. The car appeared to be in in excellent condition based on the website photos but Ross found a few small scratches and dirty looking spots on a seat. I asked if these could be repaired and he said they would try. A few days later he sent me photos of the damaged areas which were significantly improved. When I visited the dealership and saw the car there were no surprises. The car had recently been and vacuumed and the condition was as Ross had described. Ross had copies of all of the services performed by the dealership ready for me to review (and keep when I decided to purchase the vehicle). The price of the vehicle as reasonable based on my research. I highly recommend Ross as an excellent salesman. More