Heller Ford

Extermely Knowledgable and Great Price I worked with Mike Gannon on the purchase of my 2014 Jeep Grand Cherokee. He was super helpful, and helped me make the best decision possible. Mike I worked with Mike Gannon on the purchase of my 2014 Jeep Grand Cherokee. He was super helpful, and helped me make the best decision possible. Mike was very knowledgeable about the vehicles I test drove, and was able to guide me through the pros and cons with confidence. I left the lot excited about my new car knowing I got the Jeep for the best price out there, in perfect condition, and educated on how to use all the amazing features that the car comes with. More

The extra mile While deciding whether or not to buy a used car I at Heller Ford I found a better deal online. Neil accepted the challenge and found a better deal th While deciding whether or not to buy a used car I at Heller Ford I found a better deal online. Neil accepted the challenge and found a better deal than the one online. Awesome customer service! More

Very simple Mike Gannon was our salesman for our 2015 F150. I highly recommend him. He made the process very simple, quick and easy even though we were well pas Mike Gannon was our salesman for our 2015 F150. I highly recommend him. He made the process very simple, quick and easy even though we were well past closing time. More

Great experience Mike Gannon was my salesman. He was very easy to work with and always available. I had a small issue with the vehicle when I left the lot. They took c Mike Gannon was my salesman. He was very easy to work with and always available. I had a small issue with the vehicle when I left the lot. They took care of it right away. More

Poor customer service I decided to shop for a pickup from Heller Ford because I heard, this dealership is the largest Ford truck dealership in IL. They have a huge invento I decided to shop for a pickup from Heller Ford because I heard, this dealership is the largest Ford truck dealership in IL. They have a huge inventory to choose from, however the truck I wanted was brought in from another dealership because they didn't have it on the lot. This wasn't a big deal, they can't have everything. I purchasing this vehicle because at the time I didn't know any dealership could transfer a truck like this, I thought this was something only large truck dealers could do. If I would have known this, I would have definitely purchased this elsewhere. The sales person I dealt with did not go above and beyond what he had to do to sell this vehicle. He was less than friendly at times. I would not recommend this salesperson to anyone, there seems to be quite a few good reviews on other sales folks at this dealership, pick another and have a better buying experience than I did. More

Excellent We had a wonderful experience at heller. Mike Gannon was an amazing salesman and we will definitely be working with him again. Everyone at Heller is v We had a wonderful experience at heller. Mike Gannon was an amazing salesman and we will definitely be working with him again. Everyone at Heller is very nice and great to buy a car from. I will be recommending them to anyone that asks me about where to buy a vehicle. More

Great experience with an experienced sales professional I purchased my vehicle at Heller in El Paso, Illinois while I was living in California. My internet salesperson PETE OLDHAM was excellent. This long d I purchased my vehicle at Heller in El Paso, Illinois while I was living in California. My internet salesperson PETE OLDHAM was excellent. This long distance transaction was flawless thanks to Peter.His communication was instantaneous, he provided good information and helped me negotiate the deal from 1900 miles away. He is professional, respectful and informed about the product he sells. Upon delivery of the vehicle Pete identified a small paint flaw on one of the doors. He immediately and proactively took action to resolve the problem. He acted as a liaison between me and the Heller body shop and arranged a loaner. I doubt if many/any salespeople remain involved with their customers after the sale is complete. Pete Oldham is an exceptional asset to the Heller team and I would not hesitate to refer friends or family to Pete. More

Wonderful Salesman Mike Gannon When looking for our 2nd car, we didn't hesitate to come back to Heller Ford. Mike Gannon was so helpful with all the details of our car and even deli When looking for our 2nd car, we didn't hesitate to come back to Heller Ford. Mike Gannon was so helpful with all the details of our car and even delivered it to us! After the sale of the car he still extended his help if we needed any assistance with setting up electronics. This is the place to go to purchase your vehicles. Crystal J. More

Great Customer Service - Mike Gannon! If you are looking for a new or used vehicle, I would highly recommend Heller Ford in El Paso, IL. We worked with Mike Gannon and could not have asked If you are looking for a new or used vehicle, I would highly recommend Heller Ford in El Paso, IL. We worked with Mike Gannon and could not have asked for a better person to work with. He was so knowledgeable and so patient with us. We didn't know exactly what we wanted but we knew what we didn't want! He went through every vehicle and explained different options to us. He was so great with our 7 year old son too! We left there with the perfect vehicle. Mike followed up with us a few days later to make sure we were happy. Great service! We will use Heller Ford and Mike Gannon the next time we are looking. Nothing but wonderful things to say about about Heller and their employees! More

Cory B Corys customer service was great! I knew I was looking for an F150 a year or two old. Cory had picked out a few very low mileage and let me test driv Corys customer service was great! I knew I was looking for an F150 a year or two old. Cory had picked out a few very low mileage and let me test drive until I was satisfied. I got the truck I wanted with great customer service! Thanks Sincerely, Clifton More