Heller Ford
El Paso, IL
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Professional Service Yesterday my wife and I purchased a new 2016 Explorer Limited from Heller Ford. Our salesman Mike Gannon was a pleasure to deal with, very profession Yesterday my wife and I purchased a new 2016 Explorer Limited from Heller Ford. Our salesman Mike Gannon was a pleasure to deal with, very professional, and most importantly helpful with the process. It was apparent that he was interested in our concerns about making a purchase. I will definitely be buying my next vehicle back at Heller Ford. They have the biggest and best inventory of any dealer in the area. More
Effortless Doing business with Jerry Depaz and Heller Ford was effortless. I purchased my 2014 Ford Fusion there. They allowed me to test drive 2 different Fusio Doing business with Jerry Depaz and Heller Ford was effortless. I purchased my 2014 Ford Fusion there. They allowed me to test drive 2 different Fusions. Had a little hiccup during negotiations, but when doesn't that happen. Will definitely consider Heller Ford in the future!! More
Heller made buying a car a pleasure! From the moment you walk in the door, to the moment you leave, Heller Ford makes you feel right at home! The quick signing of purchasing paperwork is From the moment you walk in the door, to the moment you leave, Heller Ford makes you feel right at home! The quick signing of purchasing paperwork is a is a plus, also the great selection! Mike Gannon also made everything very easy for us. He kept me updated on our process, how much it would cost with tags, title and taxes, and we felt it was a good price for the vehicle. He even drove the car home to make sure it was in top running condition for my teen so she would be safe! You can't ask for anything more! This is the second vehicle we have purchased through Mike, and it won't be the last! Thanks Mike for taking such good care of us! More
Excellent customer service I was greeted to Heller Ford by Rich Tom just looking into the Ford Fusions between the plain Fusion and Fusion Titantum. I walked out an owner of a 2 I was greeted to Heller Ford by Rich Tom just looking into the Ford Fusions between the plain Fusion and Fusion Titantum. I walked out an owner of a 2014 Ford Fusion Titantum. I love my new car!! Rich Tom has excellent customer service. I will recommend. More
Could not be better. I have purchased many cars and this dealership has my full trust and confidence that I will be treated honestly and fairly. Curt Evans is a great h I have purchased many cars and this dealership has my full trust and confidence that I will be treated honestly and fairly. Curt Evans is a great helpful and someone that is interested in you as a person and not just a potential sale. I have know most of the Heller family for many years and have yet to hear any negatives in regard to their dealership and that is something they have earned over many years. More
Great ! I dreaded buying a new car. I don't like dealing with pushy sales guys. But Corey made It a great experience. And the finance department was just as I dreaded buying a new car. I don't like dealing with pushy sales guys. But Corey made It a great experience. And the finance department was just as easy to deal with! More
Great Experience!!!! Everything went very smooth , Ross Ketcham was very helpful and we where able to get most of the deal done via emails and this was very helpful with Everything went very smooth , Ross Ketcham was very helpful and we where able to get most of the deal done via emails and this was very helpful with my busy work schedule. More
Great experience Phil Trout was a great help in purchasing our car. He was very friendly and met our needs with the right vehicle at the right price. Please ask for hi Phil Trout was a great help in purchasing our car. He was very friendly and met our needs with the right vehicle at the right price. Please ask for him. More
Great Internet buying experience We just purchased a lease return Audi from Heller Ford last week. This was a painless experience and Jerry in sales was great to work with. He kept i We just purchased a lease return Audi from Heller Ford last week. This was a painless experience and Jerry in sales was great to work with. He kept in contact with us by text, phone, and email during the process and even came in on his day off to meet us when we arrived after a 4 hour drive. The vehicle was as described and we could not be happier with it. More
Awesome buying experience! My husband and I were looking for an SUV for me last fall, and after much research, we decided on a Ford Edge. We visited approximately 5 dealerships My husband and I were looking for an SUV for me last fall, and after much research, we decided on a Ford Edge. We visited approximately 5 dealerships in the central Illinois area during our buying process, and were lucky enough to meet with Craig Roberts at Heller on a Saturday afternoon. After test driving a couple of the models, both new and used, that were available, we were still unsure as to whether we wanted a new or used vehicle, or even, what color/options we would prefer. I was pleasantly surprised to learn that Craig was willing to find the perfect car for me, down to the exact detail, of even a used Ford Edge. I put together my list of color, mileage and desired options, and within 3 days, Heller had found my car! It was located in California and was immediately shipped to the dealership. I was nervous about buying a 2 yr old car this way, but it arrived in perfect condition and matched all of my desired options. I have been driving this vehicle now for 4 months and couldn't be happier with it and the exceptional service I have received at Heller. No other dealership was willing to go to these lengths to find a car for me! I highly recommend Craig Roberts and Heller Ford in El Paso! More