Heller Ford

One of our best vehicle buying experiences! My husband found the truck he was interested in at Heller Ford, El Paso, IL., thru the internet. From the first contact with DJ Wickman when he email My husband found the truck he was interested in at Heller Ford, El Paso, IL., thru the internet. From the first contact with DJ Wickman when he emailed my husband, to the final paperwork when my husband purchased the vehicle, DJ Wickman represented his company with a five star performance! Not only was DJ knowledgeable about ALL aspects of the Ford vehicles, he was pleasant and gave us a straight forward negotiations, which my husband and I both appreciated. DJ is truly an asset to the Heller Ford team, and my husband and I would return to this dealership, even though we do not live close, to buy another vehicle. More

Great deals I've bought several new vehicles here since 1972. My experience with this dealer & service has been exceptional. I highly recommend them! Working with I've bought several new vehicles here since 1972. My experience with this dealer & service has been exceptional. I highly recommend them! Working with salesperson & financial department was a great experience. More

Outstanding with One Exception After several months of research and information gathering, I decided to purchase a new or slightly used 2016 Ford Fusion Titanium AWD. I shopped loc After several months of research and information gathering, I decided to purchase a new or slightly used 2016 Ford Fusion Titanium AWD. I shopped locally but quickly realized that dealers in my area either did not have what I wanted or if they did, we could not agree on price. So I expanded my search nationwide. This is when I discovered Heller Ford. I saw the car I wanted at a price I was willing to pay. I called the dealership, spoke to Mike Gannon who promptly provided me with all the information I needed. The car was a dealer demo or daily loaner in my desired color, model, and trim with an odometer reading of 5,597 miles. However, when I arrived at the dealership, the odometer read just shy of 6,000 miles. Okay, what gives? I asked the sales person who gave me a nondescript answer that on the face of it made no sense. He couldn't plausibly tell me why the descrepancy differed from what was advertised. I inspected the car, went for a test drive, and decide then and there to purchase the car. The process was quite convivial, comfortable, and convenient thanks to Mike Gannon and his associate, Kris Born. I still rate my experience as "outstanding" with one exception: Sell the car as advertised without excuses or need for an explanation that is not clearly stated in the product for sale. More

Easiest vehicle purchase of my life! We worked with Mike Gannon, who was not only knowledgeable but put no pressure what so ever on us. He made us aware of all of our options and did not We worked with Mike Gannon, who was not only knowledgeable but put no pressure what so ever on us. He made us aware of all of our options and did not try to up sell things we did not need. I would recommend anyone that hates the traditional car buying experience to go to Heller! More

Greatest experience ever My grandpa and I kept getting the run around at other dealers was referred to Cory and it was a very pleasant and stress free experience My grandpa and I kept getting the run around at other dealers was referred to Cory and it was a very pleasant and stress free experience More

A Great Experience If you are looking for a tremendous salesman, you need to see Cory Bellot. Cory in my opinion is one of the very best sales people at Heller Ford in If you are looking for a tremendous salesman, you need to see Cory Bellot. Cory in my opinion is one of the very best sales people at Heller Ford in El Paso, IL. This is our 2nd car that we purchased from him. When you work with Cory, he always has your best interest at heart. He will find out your vehicle needs and then suggest what best fits for you. He works to give you the best price on your new or used car, and if you have a trade, he shows you how they come up with the numbers that are fair to you. At delivery, he has the vehicle all clean and gassed up and takes time with you to go over the new vehicle operation and even setup your cell phones to the radio. If you have a question on the car, you can call or email him and he gets back to you promptly with the solution. Best part is when you are getting your car serviced, he may pop in and see how thing are going with you. Also down the road he will do follow-up emails if you have any questions. I would like to recommend that if you are looking for a new or used car, that you contact Cory if you are looking for an outstanding salesman who looks out for you. Bob and Lynn B. More

Heller Experience Keith Parrish was awesome! Excellent customer service! Very knowledgeable about Ford trucks made our experience fun and didn't hesitate to answer any Keith Parrish was awesome! Excellent customer service! Very knowledgeable about Ford trucks made our experience fun and didn't hesitate to answer any questions we had! Would highly recommend him and Heller!! We did purchase a Ford 150 Platinum and LOVE it! More

Will Buy Again No Doubt! Curt Evans was awesome! Everything was as advertised. Nice people and very reliable. I drove 2 hours and got exactly what I wanted. No games no pressu Curt Evans was awesome! Everything was as advertised. Nice people and very reliable. I drove 2 hours and got exactly what I wanted. No games no pressure sales, lots of integrity at this dealership!!!! Tried other dealers in my area, (Davenport)-needless to say they could learn something from the Heller dealership. I will use them for my next purchase and recommend them to everyone! Thanks Curt!! More

Great Experience I recently happened upon Heller Ford in El Paso, IL after seeing a marked down Ford Focus on their website. I went onto the lot, and Pete Oldham came I recently happened upon Heller Ford in El Paso, IL after seeing a marked down Ford Focus on their website. I went onto the lot, and Pete Oldham came out to help. He took me on a test drive, and let me look at another vehicle on the lot before we went through the process of buying the car. At every point, Pete was very knowledgeable about the vehicle, or would get an answer when he didn't have it. I never felt overly pressured into buying the car which made the experience that much better. I would highly recommend Heller Ford for a future car purchase! More

Buy at Heller Ford I recently drove over 2 hours each way to purchase a new 2016 Ford Escape. It was well worth the trip. I had some issues with other dealers telling I recently drove over 2 hours each way to purchase a new 2016 Ford Escape. It was well worth the trip. I had some issues with other dealers telling me that all the available discounts did not apply to me. Price was higher when I came to buy. Heller sold me the vehicle at the advertised price. Buy your next vehicle at Heller Ford. More