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Heller Ford
El Paso, IL
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Only Place I will car shop Cory went out of his way to help me find a vehicle that I have wanted for a long time. Even helped me on his time off. He knew what I was looking for Cory went out of his way to help me find a vehicle that I have wanted for a long time. Even helped me on his time off. He knew what I was looking for and found something very similar. I was able to compromise. I'm so happy I did. More
Listening is a lost art. Over the past decade, I have worked with many salespeople and companies, and most of them do not know how to listen to what you are telling them. Howe Over the past decade, I have worked with many salespeople and companies, and most of them do not know how to listen to what you are telling them. However, Heller Ford, and their staff, listen as well as any I have come across. Every detail was communicated, and I bought the exact vehicle I wanted, at a fair price for everyone, with literally no hassle. Cory and Kris both went above and beyond to make sure that I was happy, and also listened when I had requests of them. I never had to repeat myself, and everything I had asked for was executed with professionalism and precision. I am having my truck delivered today from them, and have already sent people to them because of their awesome service and the ability to listen. It should be used as an example to all in the sales industry as to how to do it correctly. More
Ask for Curt Evans! Despite of rough experience with the first salesman I had at the Heller Ford in Pontiac, IL, we ended up purchasing a truck from Curt Evans in El Paso Despite of rough experience with the first salesman I had at the Heller Ford in Pontiac, IL, we ended up purchasing a truck from Curt Evans in El Paso, IL. He stepped and helped turn a bad experience into a good one. The staff at Heller was very nice and very helpful! If you are looking for a truck or car check out Heller Ford and ask for Curt!! More
Worth the travel time! We found the perfect Jeep online at Heller Ford's website. We submitted a credit application on the website and received a call within minutes. We arr We found the perfect Jeep online at Heller Ford's website. We submitted a credit application on the website and received a call within minutes. We arranged a time to test drive it and was happy at the availability of staff when we arrived. We had a two hour drive to get there and were pleased at the excellent customer service from the moment we stepped out of our vehicle! After our test drive we spoke with our salesman named Rich T. He was very nice and we enjoyed not having to haggle about the price. He went out of his way to find us an owners manual and even threw in some grab handles to attach to the Jeep. The finance guy was busy assisting customers so Jake Heller stepped in and was helpful at finding us the right fit in our financing needs. He was able to give us a variety of payment and rate options to choose from. The "No haggle" sales model was a perfect fit for us. The Jeep was priced very fairly and we were pleased with our purchase price. It was worth the 4 hour round trip. Our entire car buying experience was truly exceptional. We even brought our energetic 5 year old and were appreciative of the one hour car buying visit at the dealership. More
Great Experience This dealership was very easy to deal with when you go in there ask for Cory. He made it so easy for me to get a new truck for my business. They deliv This dealership was very easy to deal with when you go in there ask for Cory. He made it so easy for me to get a new truck for my business. They delivered it right to my door. More
Service has been the best!!! We had a little trouble with a vehicle that we bought-and the service team there has been terrific-So we just bought a new Fusion, and we are complet We had a little trouble with a vehicle that we bought-and the service team there has been terrific-So we just bought a new Fusion, and we are completely satisfied with it-but our salesman Corey Bellot, has been such a great help. We had him for the first car too. The finance manager and all of the service staff-BillieJo (mostly) have been terrific-we will always buy our vehicles here !!! Thank You so very much!!! Michael and Sherita Wheeler Bloomington, Ill More
Personal, quick and knowledgeable the finance and sales was a great experience. They were fast and shared all my options with me. I was not oversold and the contract was outlined to me the finance and sales was a great experience. They were fast and shared all my options with me. I was not oversold and the contract was outlined to me in a manner I understood. These guys went over and beyond for me! I will be back! More
Found the truck I wanted Cory did an excellent job finding the truck I wanted. Great job locating the truck and bringing it to the Dealership. Gave me a choice of trucks to l Cory did an excellent job finding the truck I wanted. Great job locating the truck and bringing it to the Dealership. Gave me a choice of trucks to locate More
Exceptional Customer Service! This is the 3rd vehicle we have purchased from Heller Ford and all three times we worked with Ross Ketcham. Ross goes above and beyond to ensure your This is the 3rd vehicle we have purchased from Heller Ford and all three times we worked with Ross Ketcham. Ross goes above and beyond to ensure your car buying experience is positive. He and his team will go out of their way to find the vehicle you want! Ross makes the car buying experience enjoyable and we will continue to use Heller Ford for our vehicle needs. More
Customer Service is what they do! I went to the dealership following a salesman I had dealt with before - Mike Gannon. I feel he went over and above to get me the type of vehicle I ne I went to the dealership following a salesman I had dealt with before - Mike Gannon. I feel he went over and above to get me the type of vehicle I needed at a fantastic rate! I would definitely recommend the whole Heller team as they all work together as a well oiled machine and will work to get you the best deal possible! Thanks to the best dealership around! More