Heller Ford
El Paso, IL
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Worth the travel time! We found the perfect Jeep online at Heller Ford's website. We submitted a credit application on the website and received a call within minutes. We arr We found the perfect Jeep online at Heller Ford's website. We submitted a credit application on the website and received a call within minutes. We arranged a time to test drive it and was happy at the availability of staff when we arrived. We had a two hour drive to get there and were pleased at the excellent customer service from the moment we stepped out of our vehicle! After our test drive we spoke with our salesman named Rich T. He was very nice and we enjoyed not having to haggle about the price. He went out of his way to find us an owners manual and even threw in some grab handles to attach to the Jeep. The finance guy was busy assisting customers so Jake Heller stepped in and was helpful at finding us the right fit in our financing needs. He was able to give us a variety of payment and rate options to choose from. The "No haggle" sales model was a perfect fit for us. The Jeep was priced very fairly and we were pleased with our purchase price. It was worth the 4 hour round trip. Our entire car buying experience was truly exceptional. We even brought our energetic 5 year old and were appreciative of the one hour car buying visit at the dealership. More
Great Experience This dealership was very easy to deal with when you go in there ask for Cory. He made it so easy for me to get a new truck for my business. They deliv This dealership was very easy to deal with when you go in there ask for Cory. He made it so easy for me to get a new truck for my business. They delivered it right to my door. More
Found the truck I wanted Cory did an excellent job finding the truck I wanted. Great job locating the truck and bringing it to the Dealership. Gave me a choice of trucks to l Cory did an excellent job finding the truck I wanted. Great job locating the truck and bringing it to the Dealership. Gave me a choice of trucks to locate More
Service has been the best!!! We had a little trouble with a vehicle that we bought-and the service team there has been terrific-So we just bought a new Fusion, and we are complet We had a little trouble with a vehicle that we bought-and the service team there has been terrific-So we just bought a new Fusion, and we are completely satisfied with it-but our salesman Corey Bellot, has been such a great help. We had him for the first car too. The finance manager and all of the service staff-BillieJo (mostly) have been terrific-we will always buy our vehicles here !!! Thank You so very much!!! Michael and Sherita Wheeler Bloomington, Ill More
Personal, quick and knowledgeable the finance and sales was a great experience. They were fast and shared all my options with me. I was not oversold and the contract was outlined to me the finance and sales was a great experience. They were fast and shared all my options with me. I was not oversold and the contract was outlined to me in a manner I understood. These guys went over and beyond for me! I will be back! More
Exceptional Customer Service! This is the 3rd vehicle we have purchased from Heller Ford and all three times we worked with Ross Ketcham. Ross goes above and beyond to ensure your This is the 3rd vehicle we have purchased from Heller Ford and all three times we worked with Ross Ketcham. Ross goes above and beyond to ensure your car buying experience is positive. He and his team will go out of their way to find the vehicle you want! Ross makes the car buying experience enjoyable and we will continue to use Heller Ford for our vehicle needs. More
Customer Service is what they do! I went to the dealership following a salesman I had dealt with before - Mike Gannon. I feel he went over and above to get me the type of vehicle I ne I went to the dealership following a salesman I had dealt with before - Mike Gannon. I feel he went over and above to get me the type of vehicle I needed at a fantastic rate! I would definitely recommend the whole Heller team as they all work together as a well oiled machine and will work to get you the best deal possible! Thanks to the best dealership around! More
Mike Masterson is the best! Our salesman, Mike Masterson, went out of his way to make our purchase of a 2017 Edge as easy as possible, even staying late a couple of nights to mee Our salesman, Mike Masterson, went out of his way to make our purchase of a 2017 Edge as easy as possible, even staying late a couple of nights to meet our schedules and being patient as we found exactly the car we wanted. Everyone at Heller's is extremely friendly and knowledgeable. Chris in finance was efficient and personable in helping us through that part of the transaction. Heller's has a great team! More
Enjoyable I came up from Florida to pick up my vehicle, everything was ready and waiting for me and they had me in and out faster than I imagined possible!! Eve I came up from Florida to pick up my vehicle, everything was ready and waiting for me and they had me in and out faster than I imagined possible!! Everyone there is a class act!! More
Found a great deal Purchased our 2nd Ford Edge from Hellers today. Cant say enough good things about our experince. Our salesman, Mike Gannon, was great and very knowleg Purchased our 2nd Ford Edge from Hellers today. Cant say enough good things about our experince. Our salesman, Mike Gannon, was great and very knowlegable. We got a great deal and will def go back. More