Heller Ford

AWESOME. This is the second car we have bought from Heller Ford and had GREAT service from our salesman and the finance department and everyone one that works This is the second car we have bought from Heller Ford and had GREAT service from our salesman and the finance department and everyone one that works there are very friendly... More

Best dealer I have ever worked with !!!! I traveled 150 miles to visit this guys at Heller ford. It was the best experience I have ever had with a dealership. Mike Gannon was my salesmen and I traveled 150 miles to visit this guys at Heller ford. It was the best experience I have ever had with a dealership. Mike Gannon was my salesmen and the transaction was simple and painless. I will use them again when it is time for another truck. More

Great Experience From walking in the door to walking out with our new car - buying a vehicle at Heller Ford in El Paso was great! Our sales guy Jody Traylor listened t From walking in the door to walking out with our new car - buying a vehicle at Heller Ford in El Paso was great! Our sales guy Jody Traylor listened to what we wanted and there was no pressure - he was very easy going! We will definitely be repeat buyers! More

Excellent Car-Buying Experience Travis made my car-buying experience a great one, from my test drive through to picking up my new 2017 Ford Escape SE. This is my second car from Hell Travis made my car-buying experience a great one, from my test drive through to picking up my new 2017 Ford Escape SE. This is my second car from Heller's in El Paso, and I couldn't be happier with my experience and my new car. Sometimes a single woman has issues trying to buy a car, but Travis listened to what I wanted and made it happen. Thanks, Travis! (And I know from my experiences with my previous Ford Focus, that the Quick Lube and Service departments will be just as great as always.) Thanks, again, for a great experience! More

Excellent customer service Mike went the extra mile to make sure we got the exact truck that we wanted and that we were completely satisfied with all details. Mike went the extra mile to make sure we got the exact truck that we wanted and that we were completely satisfied with all details. More

Excellent personal service Cory Bellot brings a new level of personal service to automobile sales and service. Since we live about 30 miles from the dealership, Cory offered to Cory Bellot brings a new level of personal service to automobile sales and service. Since we live about 30 miles from the dealership, Cory offered to bring a new vehicle to our home for a "test drive." We kept the new Explorer overnight and were able to fully evaluate the vehicle. Needless to say, we ended up leasing a new 2017 Explorer Limited with our exact specifications and completed the transaction in one convenient trip to the El Paso location. I'm sure when this lease ends, we'll be talking to Cory again. More

Enjoyable first time experience with Heller Ford, ElPaso! Salesman Raef Friedericks was super to deal with when we purchased our 2017 Taurus. No haggling, just straight forward "this is our price". Saves time Salesman Raef Friedericks was super to deal with when we purchased our 2017 Taurus. No haggling, just straight forward "this is our price". Saves time and eliminates customer to salesman to manager to salesman to customer bargaining. Made for a smooth and painless transaction. Everyone involved was excellent and made us feel like they really appreciated our business. Raef has made several follow up calls and emails checking that we were happy with our purchase. Nice touch!! Wouldn't hesitate to deal again. More

Only Place I will car shop Cory went out of his way to help me find a vehicle that I have wanted for a long time. Even helped me on his time off. He knew what I was looking for Cory went out of his way to help me find a vehicle that I have wanted for a long time. Even helped me on his time off. He knew what I was looking for and found something very similar. I was able to compromise. I'm so happy I did. More

Listening is a lost art. Over the past decade, I have worked with many salespeople and companies, and most of them do not know how to listen to what you are telling them. Howe Over the past decade, I have worked with many salespeople and companies, and most of them do not know how to listen to what you are telling them. However, Heller Ford, and their staff, listen as well as any I have come across. Every detail was communicated, and I bought the exact vehicle I wanted, at a fair price for everyone, with literally no hassle. Cory and Kris both went above and beyond to make sure that I was happy, and also listened when I had requests of them. I never had to repeat myself, and everything I had asked for was executed with professionalism and precision. I am having my truck delivered today from them, and have already sent people to them because of their awesome service and the ability to listen. It should be used as an example to all in the sales industry as to how to do it correctly. More

Ask for Curt Evans! Despite of rough experience with the first salesman I had at the Heller Ford in Pontiac, IL, we ended up purchasing a truck from Curt Evans in El Paso Despite of rough experience with the first salesman I had at the Heller Ford in Pontiac, IL, we ended up purchasing a truck from Curt Evans in El Paso, IL. He stepped and helped turn a bad experience into a good one. The staff at Heller was very nice and very helpful! If you are looking for a truck or car check out Heller Ford and ask for Curt!! More