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Heller Ford
El Paso, IL
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Friendly no pressure dealership We were very pleased with our experience at Heller. The staff was friendly and inviting the moment we walked in the door. Raef was extremely helpful a We were very pleased with our experience at Heller. The staff was friendly and inviting the moment we walked in the door. Raef was extremely helpful and it was a no pressure atmosphere. They even stayed open past hours for us to get us taken care of. Would definitely recommend this dealership to a friend! Plus, we love our brand new Ford Explorer!!! More
Best experience ever! We were looking for a Chevy and could not deal in our town. Drove 18 miles down the road and test drove a Ford Explorer. Loved it and our salesman, We were looking for a Chevy and could not deal in our town. Drove 18 miles down the road and test drove a Ford Explorer. Loved it and our salesman, Corey Bellot, was the best. Bought the Explorer and love it! Thanks for the great experience. More
Most comfortable time ever buying a car Raef was not your "usual" dealer--he met us at the door and his approach put us at ease. He explained everything well, was a great listener and made Raef was not your "usual" dealer--he met us at the door and his approach put us at ease. He explained everything well, was a great listener and made our experience fun and stress free. Our time spent with the finance person was very informative and went smooth. I was also impressed by the friendliness of the staff and the cleanliness of the entire building. Gene & Kathi Olsen More
Best dealer you can find...anywhere. We very recently purchased our second vehicle from Heller. Always a great experience. For the second time we drove 700 miles round trip to purchase fr We very recently purchased our second vehicle from Heller. Always a great experience. For the second time we drove 700 miles round trip to purchase from Cory and Heller Ford. They epitomize the perfect customer experience. From the customer friendly show room and waiting area, to the cordial and amazing staff it by far surpasses almost any dealership you will encounter. We definitely tested their patience by bringing our 3 year old daughter who attempted to terrorize everyone within the building. Not a single person flinched. I have to put this in perspective, our 3 year old could have had Mother Teresa cursing after a short time with her. A day that brought a 12” snowfall definitely tested their sales protocol. You find the vehicle and they bring it up front, warmed up and ready to test drive. Incredible walkthroughs of the vehicles features. The folks that work hard to get a buyer the best financing also deserve kudos for the hard work. As mentioned it’s our second vehicle purchase in 27 months. We will have no hesitation to drive the 700 miles for our third. Thanks again Cory and Heller. More
Great Experience Rich wasn't the usual salesman your used to with. He was laid back as was the whole staff. I wasn't even pressured to buy any of the vehicles I looked Rich wasn't the usual salesman your used to with. He was laid back as was the whole staff. I wasn't even pressured to buy any of the vehicles I looked at. All he wanted to know was how I felt about each one, and what I did and didn't like. He answered all my questions and made the whole process easier than I could have imagined. I never got the impression that they were trying to hide anything or pull anything over on me, like other dealerships have done to me in the past. When I'm ready for another new truck or car I will definitely be going back to Heller to talk to Rich. More
Excellent Car Buying Experience This was one of the smoothest car purchases I have ever made. My salesman Raef was great, he made the process easy and made my visit to Heller Ford pe This was one of the smoothest car purchases I have ever made. My salesman Raef was great, he made the process easy and made my visit to Heller Ford perfect. I would recommend this dealer to anybody looking to buy a car with people who actually care about the customer and not just the sale. More
The way car buying should be Mike Gannon did an excellent job and was very helpful during the purchasing of my new truck. I would highly recommend him and the dealership. Mike Gannon did an excellent job and was very helpful during the purchasing of my new truck. I would highly recommend him and the dealership. More
Great service from Heller Ford! This is the place to go for your Ford vehicle. I have worked with Cory Bellot in the past, and it was a pleasure to do business again. He made sure I This is the place to go for your Ford vehicle. I have worked with Cory Bellot in the past, and it was a pleasure to do business again. He made sure I was satisfied with the purchase, and it was a joy to buy my dream car there. I can tell he enjoys his job, and I would recommend him to friends, and family. More
2017 F250 DJ did a good job with all the questions before and after the purchase of the truck. There was no buying pressure to make a deal. The trucks appeara DJ did a good job with all the questions before and after the purchase of the truck. There was no buying pressure to make a deal. The trucks appearance was very good when I picked it up. Good friendly people to work with. More
Great Job Excellent service, nice people who really made our decision easy to make. Mike went through all the options available and let us make the best choice Excellent service, nice people who really made our decision easy to make. Mike went through all the options available and let us make the best choice for our family. More