Heller Ford
El Paso, IL
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Best internet vehicle buying experience ever! My wife and I recently began shopping for her used vehicle. since she wanted a specific color and package combination, we were limited to a dozen or s My wife and I recently began shopping for her used vehicle. since she wanted a specific color and package combination, we were limited to a dozen or so vehicles in the entire country. after speaking with multiple "slick" high pressure salespersons at other dealerships we had the pleasure of meeting Pete Oldham at Heller Ford. Pete was relaxed in his attitude and patiently answered all of our questions while even checking other sources of information for us that we didn't know to check. He took extra pictures and videos of the vehicle and sent them to my phone to ease my mind on the condition of the vehicle. They walked us through the remote purchasing process since we live in Louisiana and arranged for delivery to our door! Mr. Kenneth even delivered it 2 days ahead of scheduled to get us on our family vacation with as little stress as possible. Can't say enough positive about this buying experience. Job very well done! Will start with Heller and Pete for our next vehicle search- only wish they were closer so we could use their service department as well! Wishing them much continued success, keep up the great work! More
Great place to buy a car Kody Palmer is the best sales specialist I have ever dealt with. No high pressure sales tactics, He was just extremely helpful and made me feel like Kody Palmer is the best sales specialist I have ever dealt with. No high pressure sales tactics, He was just extremely helpful and made me feel like he was looking out for my best interests. The 2017 Ford Flex he sold me is awesome. More
Perfect truck buying experience Kody Palmer was extremely helpful and professional. No high pressure sales tactics, however he followed up just enough for me to know that he was wor Kody Palmer was extremely helpful and professional. No high pressure sales tactics, however he followed up just enough for me to know that he was working for me and wanted to find the exact truck I wanted. Once I find someone like this, I will continue to give them my repeat business for the rest of my life. I believe I have found my car salesmen for life with Kody. More
Great dealership! If you need a new or used vehicle I recommend going to Heller and asking for Cory Bellot. He was wonderful to work with. You won't be disappointed. If you need a new or used vehicle I recommend going to Heller and asking for Cory Bellot. He was wonderful to work with. You won't be disappointed. More
Bought a used 2017 Yukon XL Denali on line. The vehicle was exactly as the dealer salesman described it. No surprises and traded my old car and took delivery of the new vehicle in 20 minutes. The vehicle was exactly as the dealer salesman described it. No surprises and traded my old car and took delivery of the new vehicle in 20 minutes. Was able to get on the road for the 8.5 hour drive back to Tennessee. Will definitely check out their inventory the next time I need another vehicle. More
Good service. Very friendly. Relaxed atmosphere with no pressure. The salesman, Cory, drove the vehicle to my location so that I could drive it. Recommended. Very friendly. Relaxed atmosphere with no pressure. The salesman, Cory, drove the vehicle to my location so that I could drive it. Recommended. More
Good place to buy a truck Jody was easy to work with and did everything he said he would do to make the deal go well. Will recommend dealership to other family members. Jody was easy to work with and did everything he said he would do to make the deal go well. Will recommend dealership to other family members. More
great customer service came into look at trucks not intending to buy.had Noah as my salesman next thing you know Im in a new F-150.Very friendly staff came into look at trucks not intending to buy.had Noah as my salesman next thing you know Im in a new F-150.Very friendly staff More
Everything you want in a auto buying experience The staff is friendly, helpful, and works with you before and after the sale. It’s obvious they want you to have a positive experience and continue co The staff is friendly, helpful, and works with you before and after the sale. It’s obvious they want you to have a positive experience and continue coming back and also spreading the good word. More
Excellent experience! I came in to look at lease vehicle, and Rich Tom was my salesman. He took the time to explain the different trim options and compare the two vehicle t I came in to look at lease vehicle, and Rich Tom was my salesman. He took the time to explain the different trim options and compare the two vehicle types I was interested in, the Fusion and the Escape. After deciding on an Escape, he helped me select the trim level that best fit my payment ability. I drove home that day in my new Escape a very happy customer! I will definitely recommend Heller Ford to my friends and family! More