Heller Ford
El Paso, IL
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Friendly and very helpfu; I had a very good experience with Cliff and the rest of team. Easy to work with and very helpful during the whole process, really nice selection of tr I had a very good experience with Cliff and the rest of team. Easy to work with and very helpful during the whole process, really nice selection of trucks. More
Finding the truck that i wanted Jody and the Heller team were able to find the truck i wanted. Through phone conversations and e-mails they were able to give me several options on s Jody and the Heller team were able to find the truck i wanted. Through phone conversations and e-mails they were able to give me several options on several trucks. It was a very good buying experience and i would recommend Hellers ! greg shrley More
Very easy to work with. Cliff was excellent to work with finding me the truck to fit my budget. They have a excellent selection to choose from new and used. Cliff was excellent to work with finding me the truck to fit my budget. They have a excellent selection to choose from new and used. More
Very Pleased with Heller Ford A business should be rated based how the respond when things do not go as plannned. I was texting Corey about a F-250 and during the course of the tr A business should be rated based how the respond when things do not go as plannned. I was texting Corey about a F-250 and during the course of the transaction there was a misunderstanding on the termsof the deal. I asked that a Manager contact me. Quick response Mike called me and explained the confusion, but did not make excuses. The dealership honored the deal. I purchased the truck having never seen it. It arrived exactly as advertised. Jake(finance manager ) and Corey returned my call as I had a couple questions quickly. All went extremely smooth. Honesty and integrity are not dead, the folks at Heller Ford can show you that. Thank you More
Easy to work with Very good experience, answered all my questions, kept me informed as to what was going on and how long it would take. Willing to work with me. Very good experience, answered all my questions, kept me informed as to what was going on and how long it would take. Willing to work with me. More
Great Experience Just the right amount of interaction, Don't like to waste a lot of time picking up a new vehicle. I appreciate that they don't waste my time. Just the right amount of interaction, Don't like to waste a lot of time picking up a new vehicle. I appreciate that they don't waste my time. More
Great experience.....all done over the phone!! Great experience with Heller Ford. Pete and Jake were fabulous to work with. We live two hours north of Heller, therefore did everything but sign th Great experience with Heller Ford. Pete and Jake were fabulous to work with. We live two hours north of Heller, therefore did everything but sign the papers via text, email, and phone calls!! Pete had our truck ready when we got there and Jake had all the paperwork ready to go....just sign!! Great experience. They came highly recommended from our family, would definitely recommend them to anyone!! Thanks so much. Oh, and we love our new F150!!! More
Great Truck at a Great Price!! Excellent Experience! Pete and Neil were great to work with. Finding a truck the fit my needs at the price I was looking for. Above and beyond normal customer service. Grea Pete and Neil were great to work with. Finding a truck the fit my needs at the price I was looking for. Above and beyond normal customer service. Great response time to questions/concerns I had. More
Best vehicle buying experience we've ever had!! We had been looking for a truck online and locally for months and finally found Heller Ford. The experience was absolutely unbelievable compared to w We had been looking for a truck online and locally for months and finally found Heller Ford. The experience was absolutely unbelievable compared to what we had experienced elsewhere and locally. Ross Ketchum was professional, polite, and efficient in providing us all the information we requested. No high pressured sales pitch or shady tactics. Kris made the financial side smooth, quick, and understandable. A+ quality from EVERYONE including the service department. Glad we traveled 3 hours for this purchase and to be treated like a valued customer. Highly recommend them, you won't be disappointed .........AWESOME DEALERSHIP!!!! (Terry and Ginny Gaston, Cedar Rapids, Iowa) More
Our experience at Heller was excellent Our experience at Heller was so painless and wonderful. From start to find DJ the process was simple, straight forward and efficient. I highly recom Our experience at Heller was so painless and wonderful. From start to find DJ the process was simple, straight forward and efficient. I highly recommend Heller Ford More