Heller Ford
El Paso, IL
Filter Reviews by Keyword
By Type
Showing 465 reviews
Best experience!! Heller Ford is the best car experience I’ve ever had... John Brown and Chris (finance guy) were beyond helpful and easy to deal with.. these guys go b Heller Ford is the best car experience I’ve ever had... John Brown and Chris (finance guy) were beyond helpful and easy to deal with.. these guys go beyond what they need to do to help!! I’ve talked to a few of my friends that have also bought from them and they agree BEST PLACE TO PURCHASE A VEHICLE without hassle or bs!! More
Great Experience Heller Ford and it’s staff was a pleasure to work with. Craig and Jake made the process as painless as possible... there wasn’t any time wasted on tra Heller Ford and it’s staff was a pleasure to work with. Craig and Jake made the process as painless as possible... there wasn’t any time wasted on trade bantering or attempted up sales!! I will now buy all future trucks from Heller Ford. More
Excellent, Pain-free Buying Experience Mike Bigger and Heller Auto made this a pain free buying experience from four hours away. A few phone calls and text messages and Mike and the Heller Mike Bigger and Heller Auto made this a pain free buying experience from four hours away. A few phone calls and text messages and Mike and the Heller staff had my vehicle priced right, my trade appraised and the deal completed with everything but the handshake before hitting the road to go purchase my new truck. More
No nonsense, easy buying experience. I am just under 2 hours away and noticed their massive inventory of Ford trucks when I was passing through town. Initially reached out via internet a I am just under 2 hours away and noticed their massive inventory of Ford trucks when I was passing through town. Initially reached out via internet and Mike Masterson contacted me very quickly. I have purchased many new and used vehicles from dealers and generally had good experiences, but Heller and Mike made it very easy to ultimately spec and order the exact truck I wanted. The price was also very reasonable, and definitely worth making the trip. Typically something always comes up with the vehicle or the finance part of a vehicle purchase, but there were absolutely no surprises and they were very straightforward. I will be buying another vehicle there in the future with Mike. More
Great Service Had what we were looking for at a fair price, No Hassle one stop shop Great guys, will call them again when we are looking for another vehicle Than Had what we were looking for at a fair price, No Hassle one stop shop Great guys, will call them again when we are looking for another vehicle Thanks Vicki & Loren More
excellent buying experience we just purchased two vechiles and Brandon our sales man was very easy to work with. heller ford makes it easy to buy a vechile . you are always made we just purchased two vechiles and Brandon our sales man was very easy to work with. heller ford makes it easy to buy a vechile . you are always made welcome. pam and phil More
Wanting a Great Deal We were not planning to purchase a new car, however, the old one was falling apart and needing too many repairs. We went to Heller's on recommendat We were not planning to purchase a new car, however, the old one was falling apart and needing too many repairs. We went to Heller's on recommendation. Mike Masterson was our salesman. We went for a drive in a 2018 Ford Escape. The car drove very smooth and easy. We liked several of the features on the car and thought we would trade. Mike gave us the news of the cost an since it was discounted being a 2018 and having less than 200 miles we took the deal. Mike was very patient with us trying to learn all the computer gadgets and he made the trade easier for us. He is pushy but gives the facts for us Mike Masterson was an excellent salesman. More
Great Customer Service Worked with Raef and he couldn't have made the process easier!! All around a great experience! We traveled from Chicago and they had everything read Worked with Raef and he couldn't have made the process easier!! All around a great experience! We traveled from Chicago and they had everything ready for us upon arrival. More
Excellent!! I am very happy with my purchase at Heller Ford! Austin Jimenez worked extremely well with me to make it possible to buy my jeep! I am very happy with my purchase at Heller Ford! Austin Jimenez worked extremely well with me to make it possible to buy my jeep! More
We came--we saw--we were informed--and we bought a 2017 Edge With all the added features of today's cars--we are very hesitant to switch cars--it seems that we just get use to one and then we see the miles creep With all the added features of today's cars--we are very hesitant to switch cars--it seems that we just get use to one and then we see the miles creeping up on it and know it's time to trade. We keep a car for at least 4 years and this time even more. I use my car a lot when farming becomes a hectic pace (which happens a lot around the Lindstrom Farm)I am the main parts person and if it's not big enough for the truck--it's the car. with the big load capacity it really comes in handy. The added perk that I really like about the new car is the auto lift because it was getting harder and harder to lift the other one. We really like the color and it is a very comfortable ride. The sales person Cory had sold our son his truck and we asked for him and we are glad we did--He couldn't have been more helpful and continues to be--The paper work was a snap and Jake finished in no time--bottom line--we are very pleased and will refer family and friends to HELLER! More