![](https://dealerrater.com/ncdn/s/3.20250207.955/Graphics/icons/close-x-orange.png)
Heller Ford
El Paso, IL
Filter Reviews by Keyword
By Type
Showing 469 reviews
One easy vehicle purchase From the time we walked into the dealership until we signed the paperwork there was no pressure from Mike Masterson or any of the staff to make a dea From the time we walked into the dealership until we signed the paperwork there was no pressure from Mike Masterson or any of the staff to make a deal. They took time to show our options with the vehicles they had in stock, which by the way was probably the most new and used vehicles I have seen on one dealwrs lot. I would highly recommend and would purchase from Heller again. More
Quick 'n easy! Located this dealer on-line and found the truck we wanted. It was SO easy and they were SO accommodating. Hadn't really planned on buying that day bu Located this dealer on-line and found the truck we wanted. It was SO easy and they were SO accommodating. Hadn't really planned on buying that day but the deal couldn't get any better if you believe in being fair. More
Sweeter Easiest time of buying a new car I have ever had. I had an appointment with Salesman John Brown for 8:30 AM He came in on his day off. Car was out a Easiest time of buying a new car I have ever had. I had an appointment with Salesman John Brown for 8:30 AM He came in on his day off. Car was out and waiting for us. We test drove the car, talked about what we needed to happen, did all the paper work, changed personal belongings, to new car, got a great introduction of all the new equipment. We drove back home (about 25 miles) and were sitting in insurance office at 11:00 AM. That was easy and quick. Got the price I wanted. We bought a new Taurus in May of 2018. Now a new Fusion in 2019. Heller and John Brown were great to deal with More
Hometown Service It isn’t often that you get honest, friendly, NO PRESSURE service when buying a car these days but Heller Ford in El Paso is where you will find it al It isn’t often that you get honest, friendly, NO PRESSURE service when buying a car these days but Heller Ford in El Paso is where you will find it all! We had the best personal service and felt like Raef Friedericks was a trusted friend! If you want an easy, stress free car buying experience, go to Heller Ford and ask for Raef! Thanks to everyone there who helped us today, we love our new Ford Escape. More
Best experience!! Heller Ford is the best car experience I’ve ever had... John Brown and Chris (finance guy) were beyond helpful and easy to deal with.. these guys go b Heller Ford is the best car experience I’ve ever had... John Brown and Chris (finance guy) were beyond helpful and easy to deal with.. these guys go beyond what they need to do to help!! I’ve talked to a few of my friends that have also bought from them and they agree BEST PLACE TO PURCHASE A VEHICLE without hassle or bs!! More
Great Experience Heller Ford and it’s staff was a pleasure to work with. Craig and Jake made the process as painless as possible... there wasn’t any time wasted on tra Heller Ford and it’s staff was a pleasure to work with. Craig and Jake made the process as painless as possible... there wasn’t any time wasted on trade bantering or attempted up sales!! I will now buy all future trucks from Heller Ford. More
Excellent, Pain-free Buying Experience Mike Bigger and Heller Auto made this a pain free buying experience from four hours away. A few phone calls and text messages and Mike and the Heller Mike Bigger and Heller Auto made this a pain free buying experience from four hours away. A few phone calls and text messages and Mike and the Heller staff had my vehicle priced right, my trade appraised and the deal completed with everything but the handshake before hitting the road to go purchase my new truck. More
No nonsense, easy buying experience. I am just under 2 hours away and noticed their massive inventory of Ford trucks when I was passing through town. Initially reached out via internet a I am just under 2 hours away and noticed their massive inventory of Ford trucks when I was passing through town. Initially reached out via internet and Mike Masterson contacted me very quickly. I have purchased many new and used vehicles from dealers and generally had good experiences, but Heller and Mike made it very easy to ultimately spec and order the exact truck I wanted. The price was also very reasonable, and definitely worth making the trip. Typically something always comes up with the vehicle or the finance part of a vehicle purchase, but there were absolutely no surprises and they were very straightforward. I will be buying another vehicle there in the future with Mike. More
Great Service Had what we were looking for at a fair price, No Hassle one stop shop Great guys, will call them again when we are looking for another vehicle Than Had what we were looking for at a fair price, No Hassle one stop shop Great guys, will call them again when we are looking for another vehicle Thanks Vicki & Loren More
excellent buying experience we just purchased two vechiles and Brandon our sales man was very easy to work with. heller ford makes it easy to buy a vechile . you are always made we just purchased two vechiles and Brandon our sales man was very easy to work with. heller ford makes it easy to buy a vechile . you are always made welcome. pam and phil More