Heller Ford
El Paso, IL
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Audi Q7 I was looking for used Audi Q7 and Heller Ford had one that I was interested in. I spoke to Michael Gannon about this vehicle and decided it wasn't f I was looking for used Audi Q7 and Heller Ford had one that I was interested in. I spoke to Michael Gannon about this vehicle and decided it wasn't for me. Mike didn't give on the sale and once he found out what I was looking for, he found my prefect car for me. Upon inspecting the vehicle in person, I noticed a few issues which they took care of. Mike said they stand behind vehicles they sell even if it wasn't a Ford. Very refreshing to meet a salesman who is honest. I might never buy a Ford but Heller Ford will be my first stop for my next vehicle. More
The service was excellent!!!I love my truck!! I love the family atmosphere!! Mike was very nice and not pushy.I will recommend buying from Heller!! family atmosphere!! Mike was very nice and not pushy.I will recommend buying from Heller!! More
a very great experience the salesman i dealt with was very helpful and i am very pleased with how knowledgeable he was his name is michael masterson i will be dealing with t the salesman i dealt with was very helpful and i am very pleased with how knowledgeable he was his name is michael masterson i will be dealing with this dealership more when i need to More
Everyone I dealt with was courteous and very knowledgeable from the salesman to the manager Jake I worked with I highly recommend this dealership and staff. knowledgeable from the salesman to the manager Jake I worked with I highly recommend this dealership and staff. More
Great experience Our experience while purchasing a used vehicle was great. After months of looking for a particular car, Heller Ford had the vehicle and it was priced Our experience while purchasing a used vehicle was great. After months of looking for a particular car, Heller Ford had the vehicle and it was priced better than most every other car we looked at. Brandon Rixstine, our salesperson, was very easy to work with and provided us with a great experience. He even entertained our children while my wife and I could discuss this purchase. Heller Ford is top notch and I would recommend them to anyone looking for a new vehicle. More
Excellent service and friendly staff. We drove 2 hours one way to the dealership to view a car we saw online. When we arrived we meet our salesman Pete Oldham which was very knowledgeable about the vehic one way to the dealership to view a car we saw online. When we arrived we meet our salesman Pete Oldham which was very knowledgeable about the vehicle and did a great job. The finance department also was great working with our bank out of town and completing everything. All around awesome experience at Heller Ford. Thank you! Worth the drive. More
Excellent staff Everyone was very friendly and knowledgeable about the vehicles that met our needs. They showed us those vehicles and were very familiar with the feat Everyone was very friendly and knowledgeable about the vehicles that met our needs. They showed us those vehicles and were very familiar with the features of each. We were able to select a new Ford Flex we really liked. The staff answered all the questions we had and quickly completed the sale. More
Excellent 1 ton, 4x4, 8'bed, extended cab I wanted in the exact color!ired of the run around from other dealers on a hard to find truck. Heller had the 1ton, 4 1 ton, 4x4, 8'bed, extended cab I wanted in the exact color!ired of the run around from other dealers on a hard to find truck. Heller had the 1ton, 4x4, 8'bed, extended cab I was looking for! Fast, uncomplicated and easy. Won't look anywhere else in the future. More
New truck purchase I am a very careful shopper. I have been shopping for a new truck for 18 months. I found Heller keeps a large volume of crew cab trucks in inventory. I am a very careful shopper. I have been shopping for a new truck for 18 months. I found Heller keeps a large volume of crew cab trucks in inventory. This huge volume allowed me to search for the options and color vehicle that I wanted. When it came time to complete the purchase I found the group to be very knowledgeable and willing to help any way they could. They also provided insight into other incentives that were available at the time of purchase and when the incentives would expire. Their dealership is 80 miles from home and when I checked with my local dealer and said I was interested in a new truck, they said we will match any other price. However, when my salesperson said I was dealing with Heller, the sales manager quickly changed his tune and said, "Well, we can get within a few hundred dollars and wouldn't you rather buy locally". The few hundred came closer to lots of hundreds as they were more than $1,000 more expensive and the truck they had did not have all the options the Heller truck had. The only negative issue was that I had considered trading in a vehicle and the price offered was very low. It was apparent they were not interested in what I had to trade in. More
Efficient communication with dealer and financial staff! My boyfriend has been using this same dealership for years. It was time to trade my vehicle in and get something larger for our family. We live in Nor My boyfriend has been using this same dealership for years. It was time to trade my vehicle in and get something larger for our family. We live in Northern WI and everything was basically handled over the phone as far as letting us know where we were at with financing as well as answering every question we had via phone and email in a very prompt and efficient manner. By the time we got to the dealership, they had everything ready to go for us and the dealer we were working with even came in on his day off for us! We are extremely happy with our purchase and the excellent service we were provided! More